In-Demand pre sales solution consultant Jobs in sydney, nsw

Service Consultant
The Travel Corporation AU —Sydney NSW
- Part-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Employee discount
2d
Salesforce Architect
J4RVIS —Sydney NSW
- Full-time
- Management
- Salesforce
- AI
- Work from home
- Parental leave
Quick Apply
Senior Business Value Specialist
Genesys —Sydney NSW
- Full-time
- Management
- Marketing
- Research
Forward Deployment Engineer
Dialpad —Sydney NSW
- Master's degree
- Databases
- APIs
Senior Solutions Engineer
FIS Global —Sydney NSW
- Full-time
- Sales
- Public speaking
- Microsoft Office
Resource Manager
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- Microsoft Excel
- Recruiting
- Communication skills
- Profit sharing
- Wellness program
8d
Technical Account Manager – Data Centres
Johnson Controls —Sydney NSW
- Full-time
- Management
- Salesforce
- Bachelor's degree
8d
Workday Financials Functional Architect
Collaborative Solutions —Sydney NSW
- Full-time
- Finance
- Education
- Bachelor's degree
Modern Workplace – Microsoft SharePoint Information Architect & Records Management Specialist
Avanade —Sydney NSW
- Azure
- Analysis skills
- SharePoint
Consulting Systems Engineer
World Wide Technology Holding, LLC —Sydney NSW
- Full-time
- AWS
- Presentation skills
- AI
- Profit sharing
- Wellness program
Lead Software & AI Engineering Consultant
DiUS —Sydney NSW
- Hybrid work
- DevOps
- Master's degree
- Machine learning
Quick Apply
Principal Oracle EPM Solution Architect – APAC
Version 1 —Sydney NSW
- Full-time
- Hybrid work
- Business development
- AWS
- APIs
- Profit sharing
- Parental leave
Quick Apply
Integration Architect
J4RVIS —Sydney NSW
- Full-time
- Salesforce
- APIs
- AI
- Work from home
- Parental leave
Quick Apply
Senior Program Architect - Health Sector/Public Sector
Salesforce —Sydney NSW
- Full-time
- Salesforce
- DevOps
- Discharge planning
Senior Technical Architect - Data 360
Salesforce —Sydney NSW
- Full-time
- CRM software
- Azure
- Salesforce
Technical Onboarding & Engagement Manager New
Algolia —Sydney NSW
- $117,500 - $147,500 a year
- Remote
- Google Suite
- Management
- Computer Science
- Work from home
2d

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pre sales solution consultant jobs near sydney, nsw

Service Consultant

The Travel Corporation AU -
Sydney NSW

Apply Now

Job Details

Part-time | Full-time
2 days ago

Benefits

Employee discount
Paid volunteer leave

Qualifications

Customer service
Salesforce
Communication skills

Full Job Description

Service Consultant - The Travel Corporation
Location: Sydney CBD (Hybrid) or Remote (must be located in Australia or New Zealand)
Work type: Full-time, 5 days per week - your roster will always include Saturday and Sunday, with the remaining three shifts falling on weekdays; shifts can be between 7 am and 10 pm. Please note we are open to part-time as long as the weekend shifts are covered.

We’re on the lookout for a passionate Service Consultant to join our Contact Centre team at The Travel Corporation (TTC). If you love solving problems, creating seamless customer experiences and turning challenges into solutions, this is your opportunity to represent world-class travel brands like Contiki, Trafalgar, Insight Vacations, Luxury Gold, and CostSaver and make a real difference in how guests experience travel.

What You’ll Do

Be the first point of contact for our guests via phone, email, and chat, creating warm, memorable service moments from the very first hello.
Solve guest queries with empathy and efficiency, delivering fast, accurate solutions that build trust.
Proactively support pre- and post-trip journeys, providing reassurance and relevant updates throughout the guest’s experience.
Identify opportunities to enhance the guest journey through additional services or product upgrades.
Own guest cases from start to finish, reducing repeat contact and increasing satisfaction.
Keep guest records up to date in Salesforce and ensure all interactions are logged clearly and consistently.
Collaborate with teams across sales, operations, and product to deliver seamless solutions.
Share insights and feedback to help improve service delivery and shape future guest experiences.
This role requires availability during our peak sales windows, including evenings (after 5 PM) and weekends

What You’ll Bring

A strong customer-first mindset with a passion for delivering memorable experiences.
Confidence in managing multiple guest interactions and queries with a calm, solutions-focused approach.
Great written and verbal communication skills. You're clear, kind and professional across phone, chat and email.
Resilience and adaptability, you stay positive and proactive even in fast-paced or complex situations.
Comfort working in a tech-enabled environment, including CRM platforms like Salesforce (full training provided).
Flexibility to work evenings and weekends, when our guests need us most.
Bonus: experience in customer service, contact centres, or the travel industry.

What Success Looks Like

High Guest Satisfaction: You earn great feedback and consistently strong CSAT/NPS scores.
First Contact Resolution: You resolve most guest concerns in a single interaction.
Sales Through Service: You recognise upselling opportunities and convert them confidently.
Accuracy & Attention to Detail: CRM notes and bookings are accurate and compliant.
Team Collaboration: You’re an active part of a supportive, high-performing team culture.
Customer Loyalty: You build trusted relationships that encourage repeat bookings and referrals.

Why Join TTC?

Be part of a global company with over 100 years of travel excellence
Get generous staff travel discounts and access to exclusive industry rates
Enjoy two paid volunteer days every year
Receive a $2,000 annual personal development fund to use on training or career growth
Access to wellbeing resources and professional development pathways across TTC

Apply Now

Refine Your Search

pre sales solution consultant jobs in sydney, nsw

Service Consultant

Salesforce Architect

Senior Business Value Specialist

Forward Deployment Engineer

Senior Solutions Engineer

Resource Manager

Technical Account Manager – Data Centres

Workday Financials Functional Architect

Modern Workplace – Microsoft SharePoint Information Architect & Records Management Specialist

Consulting Systems Engineer

Lead Software & AI Engineering Consultant

Principal Oracle EPM Solution Architect – APAC

Integration Architect

Senior Program Architect - Health Sector/Public Sector

Senior Technical Architect - Data 360

Technical Onboarding & Engagement Manager New

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