At Thales, we know technology has the ability to make our world more secure, sustainable, and inclusive – and that it’s all driven by human intelligence.
Because it takes human intelligence to build and power the systems and solutions that people depend on every day. So we stay curious and make space for diverse points of view. We share what we know and we challenge what’s possible.
From manufacturing and engineering to cybersecurity and space, we’re driving progress in some of the world’s most important industries – and working together to build a future we can all trust.
We are looking for a proactive and technically skilled Application Administrator to manage and optimise our enterprise applications, with a primary focus on NetSuite and Salesforce. This role will ensure the smooth operation, integration, and administration of multiple platforms including Expensify, Mission Control, MuleSoft, Akoonu, PandaDoc, and Loopio, supporting key business functions across the organisation.
Australian Citizenship is required and that you are eligible for an AGSVA Security Clearance
OUR BENEFITS
Competitive remuneration
Fitness Passport Discount – Access to a network of Gyms across Australia
Employee discounts with a number of affiliates (Travel, Car hire, Tech, Medical Insurance)
Modernised Paid Parental Leave
Veterans Leave
Novated Lease options
Family support through our partnership with Parents at Work
Personal & professional training development opportunities
Sonder – Wellbeing & Support Partner
RESPONSIBILITIES (Key accountabilities and responsibilities)
As part of the Applications and Database team, the Application Administrator is responsible for the following:
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Administer, configure, and maintain NetSuite and Salesforce environments, including user roles, permissions, workflows, and customisations.
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Manage and support secondary systems such as Expensify, Mission Control, MuleSoft, Akoonu, PandaDoc, and Loopio.
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Oversee system integrations and data flows between NetSuite, Salesforce, and other business applications, troubleshooting and resolving issues promptly.
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Collaborate with business units to understand their needs and translate them into technical solutions that enhance operational efficiency.
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Perform regular system health checks, upgrades, patches, and backups to ensure platform reliability and security.
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Develop and maintain detailed documentation of system configurations, integrations, processes, and changes.
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Provide training and support to end-users to maximise adoption and effective use of all managed applications.
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Monitor system performance, usage, and security, ensuring compliance with internal policies and regulatory requirements.
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Liaise with vendors and third-party support to resolve technical issues and implement new features.
KEY KNOWLEDGE AND EXPERIENCE
To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:
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Degree in Accounting, Information Systems or related field (NetSuite certification highly regarded).
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Proven Experience as a Systems Administrator with strong expertise in NetSuite and Salesforce administration.
GOOD TO KNOW
Prior to being offered employment, you will need to complete pre-employment police and (role dependent) medical checks. Applicants must be Australian citizens and be eligible to obtain necessary security clearance.
Additional information with regards to clearances is available from the Australian Government Security Vetting Agency website http://www.defence.gov.au/AGSVA/. In some cases, individuals who hold a current clearance from a foreign government may be eligible to have this clearance recognised by the Australian Government and be eligible for this role.
The Australian Defence Trade Controls Act (DTCA) is applicable and as such, your nationality may be a factor in determining your suitability for this role. The U.S. International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role.
WE ENCOURAGE YOU TO APPLY
After you have applied, you will receive an email acknowledging your application. We’ll then provide a personalised experience for suitable applicants as we progress the selection and assessment process. Prior to being offered employment, you will need to complete pre-employment police and depending on the role type, medical checks as well.
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It’s easy to dismiss the perfect opportunity if you don’t see yourself as the perfect fit. If this role feels right – no matter your background or personal circumstances – please introduce yourself or join our community. We’re committed to supporting a diverse workplace, and that starts here.
We’re proud to be endorsed by WORK180 as an Employer for All Women, but we know there’s always more we can do. We’ll continue to foster industry partnerships, employee resource groups (ERGs) and development opportunities to make Thales a genuinely equitable employer, for everyone.
Read more about our WORK180 endorsement.
