In-Demand technical support Jobs in melbourne, vic

IT Support Engineer
Adore Beauty —Melbourne VIC
- Weekend availability
- Azure
- Office
- POS
2d
Senior Specialist IT Contracts
Department of Transport and Planning —Melbourne VIC
- $116,413 - $140,849 a year
- Full-time
- Microsoft Office
11d
IT Technician 0.6 FTE
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Remote
- Microsoft Office
- Communication skills
12d
IT Infrastructure Specialist - Networks
Toll Group —Melbourne VIC
- Full-time
- Analysis skills
11d
Senior IT Service Desk Officer
Glen Eira City Council —Caulfield VIC
- Full-time
10d
Category Specialist - IT Products and Services
CitiPower and Powercor —Melbourne VIC
- Hybrid work
- Management
- Analysis skills
- Business
- Parental leave
12d
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
4d
ICT Systems Test Engineer
Synechron —Melbourne VIC
- $80,000 - $120,000 a year
- Full-time
- No degree
- APIs
- Financial services
Quick Apply
9d
Ed Support Level 1-Range 4 - Infrastructure Manager
Government schools —Melbourne Northern Suburbs VIC
- Part-time
- Education
- SharePoint
- Communication skills
12d
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Workforce Systems & Support Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
- Time management
IT Systems Administrator
ASSA ABLOY —Oakleigh VIC
- Full-time
- Azure
- Administrative experience
- In-person
10d
ICT SYSTEMS TEST ENGINEER
SkillQuest —Truganina VIC
- $75,000 - $85,000 a year
- Full-time
- Computer Science
- Databases
- Analysis skills
- Parental leave
- Professional development assistance
Quick Apply
5d
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
3d
HRIS System Administrator
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Administrative experience
- Working with children
2d
Level 2 Service Desk Engineer
EFEX —Melbourne VIC
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
B2B eCommerce System Administrator
Asahi Beverages —Melbourne VIC
- Full-time
- Sales
ICT Service Desk Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
4d
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
9d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave

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technical support jobs near melbourne, vic

IT Support Engineer

Adore Beauty -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
2 days ago

Benefits

Birthday leave

Qualifications

Jira
TCP
Azure
Deployment
Microsoft SQL Server
Zendesk
POS
DNS
ServiceNow
SaaS
Intune

Full Job Description

Our IT Support Engineer, is the backbone of our day-to-day technology operations at Adore Beauty.

05th June, 2026

About Adore Beauty

Adore Beauty is Australia’s longest-running online beauty store, boasting over 250+ global brands and 13,000+ products. Today, we are an ASX listed, passion-driven company powered by a team of over 300 extraordinary people.

We’ve conquered the digital aisle, and now we’re bringing our beauty obsession to the physical world! As we aggressively scale our brick-and-mortar footprint, we are looking for an agile, tech savvy IT Support Engineer to join us. This critical role will ensure our technology seamlessly supports our ecommerce, corporate, warehouse, and new retail store platforms.
If you love a fast paced environment and want to help us deliver on our customer promise, we want to hear from you!

The Role

As our IT Support Engineer, you will be the backbone of our day-to-day technology operations. You will deliver top tier L1/L2 helpdesk support while leading the end-to-end IT setup for exciting new retail store openings (think POS systems, networks, and AV).

Key Responsibilities:

L1/L2 Support & Helpdesk: Respond to, resolve, and manage incoming support tickets within agreed SLAs. You will ensure a flawless tech and onboarding experience for all Adore team members.
Retail Store Openings: Lead the physical and digital IT setup for new store locations. This includes installing and configuring POS systems (ConnectPOS), payment terminals, receipt printers, and network infrastructure.
Networking & Infrastructure: Configure and maintain switches, routers, firewalls, and WAPs (Cisco, Meraki, Ubiquiti) to keep our corporate, distribution centre, and retail sites securely connected.
Device & Platform Management: Manage our device fleet using JumpCloud MDM. Support our SaaS and identity platforms (Google Workspace & Microsoft 365).
Cyber Security: Assist in security patching, vulnerability management, and maintaining strict PCI-DSS compliance across our retail payment environments.
Project Delivery: Act as the technical Subject Matter Expert (SME) on cross-departmental technology projects, keeping stakeholders informed and trained.

What You’ll Bring

You are a natural problem solver who can easily translate complex technical concepts to a non technical audience. You have a customer first mindset and thrive when managing competing priorities.

Qualifications & Experience:

Education: Tertiary qualifications in a technology discipline.
Experience: 3+ years in a similar technology support role spanning corporate and retail technologies. Omnichannel or retail environment experience is highly desirable.
SaaS & MDM Tools: Hands on experience with ITSM platforms (Jira, ServiceNow, Zendesk) and MDM tools (JumpCloud is a massive plus, Intune, or JAMF).
Identity Platforms: Strong familiarity with Google Workspace (highly desirable) and Microsoft 365/Azure AD.
Retail Tech & Networking: Familiarity with POS software (ConnectPOS preferred), payment terminals, and networking fundamentals (TCP/IP, DNS, VLANs, Wi-Fi deployment).
Bonus Points: Experience with Microsoft SQL queries or warehouse/logistics technology.

Additional Requirements:

A willingness to travel to interstate retail store locations for new openings and support.
Availability for occasional planned out of hours work and weekend on-call rosters.

Why Work With Us?
At Adore Beauty, our culture is built on four core values that guide everything we do:

A positive approach
Doing the right thing
Always growing
Working for each other

We recognise that flexibility matters, and while this role is primarily office based out of our Southbank headquarters, a flexible hybrid arrangement is available for the right candidate.

In addition to this you will enjoy additional benefits such as Wellbeing Leave, Birthday Leave and a 40% product discount.

Ready to Apply?

Click "Apply Now" and show us how you can help power the technology behind Australia's favourite beauty destination!

Apply Now

Refine Your Search

technical support jobs in melbourne, vic

IT Support Engineer

Senior Specialist IT Contracts

IT Technician 0.6 FTE

IT Infrastructure Specialist - Networks

Senior IT Service Desk Officer

Category Specialist - IT Products and Services

Network Administrator

ICT Systems Test Engineer

Ed Support Level 1-Range 4 - Infrastructure Manager

Senior Paraplanner – Technical & Advice Support

Workforce Systems & Support Analyst

IT Systems Administrator

ICT SYSTEMS TEST ENGINEER

Service Desk Analyst

HRIS System Administrator

Level 2 Service Desk Engineer

B2B eCommerce System Administrator

ICT Service Desk Specialist

Service Desk Analyst

Infrastructure Support Senior Analyst - AU Citizen

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05th June, 2026

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