In-Demand Senior server Jobs in Inner West Nsw

Senior Customer Success Manager
SafetyCulture —Sydney NSW
- Full-time
- AI
- Parental leave
- Employee assistance program
6d
Senior Account Manager, ANZ FSI, Insurance
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Management
- Sales
- Merchandising
12d
Service Desk Engineer
Platinum Technology —Norwest NSW
- Part-time
- Azure
- Customer service
- Administrative experience
Quick Apply
Senior Network Engineer
NSW Education Standards Authority —Sydney NSW
- $129,464 - $142,665 a year
- Full-time
- Hybrid work
- Azure
- Senior Secondary Certificate of Education
- AWS
- Employee assistance program
9d
Cinema Worker Level 5: Gold Class BAR MANAGER
EVT Group —Sydney NSW
- Management
- Sales
- Administrative experience
9d
Senior Software Engineer (Frontend), Business Accounts
Airwallex —Sydney NSW
- Full-time
- Computer Science
- Salesforce
- Bachelor's degree
Full Stack developer, NodeJS
Pyramid Global Technologies —Sydney NSW
- Azure
- Databases
- AWS
Senior JAVA Developer With Strong PL/SQL Skillsets
Adactin Group —Sydney NSW
- Oracle
- SQL
- Software development
Business Intelligence Developer
Health System Support Group —Sydney NSW
- $132,236 - $156,231 a year
- Full-time
- Azure
- DevOps
- Communication skills
10d
Senior Software Engineer
Equifax —Sydney NSW
- Full-time
- Hybrid work
- Azure
- SQL
- AWS
- Employee assistance program
Senior Engineer (Core Web)
CoStar Group —Sydney NSW
- Full-time
- Vital signs
- AWS
- Agile
Level 3 Service Desk Engineer
EFEX —Sydney NSW
- Full-time
- Administrative experience
- Communication skills
Quick Apply
3d
Senior Consultant - Forensic and Integrity Services - Forensic Data Analytics
EY —Sydney NSW
- Azure
- SQL
- AWS
- Parental leave
Senior AI/ML Solution Architect, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- Computer science
- Doctoral degree
- Sales
Senior Systems Engineer
Vocus —North Sydney NSW
- Full-time
- Hybrid work
- Scripting
- Parental leave
- Fuel discount
Quick Apply
12h
Senior System Engineer
Cuscal —Sydney NSW
- Full-time
- Hybrid work
- Azure
- AWS
Quick Apply
Senior Azure & Modern Work Engineer | MSP | Design & Delivery
HD IT —Parramatta NSW
- Full-time
- Hybrid work
- Azure
- AI
Quick Apply
13d
Microsoft End User Compute (EUC) Print Services Engineer (Junior Level)
Avanade —Sydney NSW
- Computer Science
- Presentation skills
- Bachelor's degree
Senior Engineer (Core Web)
Domain Group —Pyrmont NSW
- On call
- Vital signs
- AWS
- Agile
3d
Senior Software Developer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Work from home
Quick Apply

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Senior Customer Success Manager

SafetyCulture -
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
6 days ago

Benefits

Onsite gym
Parental leave
Employee assistance program

Qualifications

Full Job Description

Why join us?

We’re a global tech company, just not the kind you’re picturing.

Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”

People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast

The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.

This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.

An awesome opportunity has arisen for a Customer Success Manager to join our team!

Partnering with Strategic and Enterprise customers to understand business objectives, you will be dedicated to deliver ROI throughout the entire customer lifecycle. As a trusted advisor you will advocate for our customer’s requirements to internal teams. You will educate customers on new products, features and best practices and provide a level of service that inspires our customers to champion SafetyCulture.

Our Customer Success team partners with customers to create and execute on a rollout plan. Once onboarded, our Customer Success Managers are responsible for driving adoption, retention, and advocacy of our products contributing to SafetyCulture’s growth, working towards metrics such as customer engagement, expansion and retention.

Your dedication to our mission and customer centric approach will ensure you create seamless and positive experiences for our customers. You will share innovative ideas on product improvement with cross functional teams with a focus on driving continuous improvement initiatives.

How you will spend your time:

You’ll manage a portfolio of customers, with the objective of proactively driving deep product activation and engagement
Collaborate with the Sales Team to identify areas of opportunity and ensure non-event renewals
Partner with your customers to understand their current and future business goals and challenges that translate into strategies utilizing SafetyCulture
Become a trusted advisor to key stakeholders to enable the best customer experience possible
You’ll be a product expert with the ability to advise your customers on best practices using the SafetyCulture platform
Advocate for customers by providing feedback to internal teams to influence the product road map to drive adoption and retention.

About you:

5+ years experience working in a customer facing role with Enterprise customers
A background in leveraging data through a variety of tools to inform and execute strategies that encourage product adoption
Persuasion and presentation skills, with the ability to communicate up and down an organisation
Passionate about building lasting relationships with customers and colleagues
Ability to actively listen, understand customer pain points and take action
Enjoy working in a fast-paced organisation & easily adapt to changes in roles and responsibilities

More than a job:

Equity with high growth potential, and a competitive salary
Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local SafetyCulture office
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies

Office Benefits:

In-house Culinary Crew serving up daily breakfast, lunch and snacks
Barista coffee machine, craft beer on tap, boutique wines and a range of non-alcoholic beverages
Wellbeing initiatives such as subsidised fitness programs, EAP services and generous parental leave policy
Quarterly celebrations and team events, including the annual Shiplt global offsite
On-site gym, table tennis, board games, books library, and pet-friendly offices

We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK.

Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.

You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .

To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumesWe’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia , the US and the UK .

You can find out more about life at SafetyCulture via Youtube , Twitter , Instagram and LinkedIn .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

senior server jobs in inner west nsw

Senior Customer Success Manager

Senior Account Manager, ANZ FSI, Insurance

Service Desk Engineer

Senior Network Engineer

Cinema Worker Level 5: Gold Class BAR MANAGER

Senior Software Engineer (Frontend), Business Accounts

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Senior JAVA Developer With Strong PL/SQL Skillsets

Business Intelligence Developer

Senior Software Engineer

Senior Engineer (Core Web)

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Senior Consultant - Forensic and Integrity Services - Forensic Data Analytics

Senior AI/ML Solution Architect, ANZ Public Sector

Senior Systems Engineer

Senior System Engineer

Senior Azure & Modern Work Engineer | MSP | Design & Delivery

Microsoft End User Compute (EUC) Print Services Engineer (Junior Level)

Senior Engineer (Core Web)

Senior Software Developer

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