In-Demand Client services Jobs in Rockhampton, Qld

Leader - Library Student and Academic Engagement
Central Queensland University —Rockhampton QLD
- $117,868 - $130,887 a year
- Full-time
- Management
- Research
- AI
- Annual leave
- Parental leave
11d
Registered or Provisional Psychologist
Altius Group —Rockhampton QLD
- Full-time
- Parental leave
- Employee assistance program
Quick Apply
Occupational Therapist
Health First Group —Berserker QLD
- $80,000 - $100,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
4d
Physiotherapist
Health First Group —Berserker QLD
- $80,000 - $100,000 a year
- Full-time
- Bachelor's degree
- In-person
Quick Apply
4d

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Registered or Provisional Psychologist
Altius Group —Rockhampton QLD
A current driver's licence and a comprehensively insured vehicle. Diverse range of services and clients, including Employee Assistance Program (EAP) Counselling…
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Leader - Library Student and Academic Engagement

Central Queensland University -
Rockhampton QLD

Apply Now

Job Details

Full-time
$117,868 - $130,887 a year
11 days ago

Benefits

Annual leave
Parental leave
Employee assistance program

Qualifications

Management
Research
AI
Leadership
Teaching

Full Job Description

Posting Date: 28 May 2026

Type of Position: Continuing

Location: Rockhampton, QLD, AU Bundaberg, QLD, AU

About this Opportunity

Continuing, Full-Time
Digital Services Directorate
CQUniversity Bundaberg or Rockhampton
Higher Education Worker Level 8
Total Remuneration $139,486 to $154,893 pa (including salary of $117,868 to $130,887 plus 17% superannuation and leave loading)

Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

Working at CQUniversity

At CQUniversity Library, we take a unique approach to delivering digital library services. As Leader, Library Student and Academic Engagement, you will lead a team delivering teaching, learning, and research support services to our diverse community of students, academics, and researchers, driving continuous improvement and ensuring consistent, high-quality service across all channels.

This role is for someone energised by the evolving landscape of academic libraries, with deep expertise in supporting students, academics, and researchers, and the ability to translate that expertise into strategic direction and practical service excellence. As a member of the Library Leadership Team, you will help shape the Library’s contribution to student success and research outcomes, while building capability across the broader Digital Services Directorate. You will join a future-focused Library team committed to making a real difference for students and staff.

Your responsibilities will include:

Contributing to the development and evolution of digital library services, providing expert advice on emerging trends, policy changes, and service gaps at institutional and sector levels.
Leading best practice in the design and delivery of library teaching, learning, and research services, including information and AI literacy programs, embedded library support, and open educational resources.
Managing and improving the Library’s tiered service channels, working collaboratively with Digital Services colleagues and engaging with academic staff, researchers, and key stakeholders across the University.
Leading, mentoring, and developing your team, including performance management, workload allocation, and professional development.

Be Rewarded

17% superannuation (with the choice to join an award-winning superfund)
5.4 weeks annual leave (plus 3 working days paid at Christmas and New Year closure)
10 days personal/sick leave, plus 5 days carer’s leave
7.25 hours engaged service leave
Fantastic professional and career development opportunities
Up to 26 weeks (six months) paid parental leave
Access to an Employee Assistance Program and Fitness Passport

Position Requirements

Relevant postgraduate qualifications and extensive experience in library, information management or a related field, or an equivalent combination of education, training and experience.
Demonstrated leadership in the delivery of learning, teaching and research support services within a tertiary or complex service environment, including embedded library instruction and contribution to student success and research outcomes.
Comprehensive knowledge of contemporary academic library practice, including information and AI literacy, and the evolving role of libraries in supporting teaching, learning and research.
Strong understanding of service management principles and library service delivery within a tertiary environment, with experience driving operational effectiveness and continuous improvement.
Proven ability to lead teams, manage service delivery, and deliver projects that support strategic service development and innovation.
Eligible for associate or allied membership with the Australian Library and Information Association (ALIA).

Position Description

Apply today for a career that changes lives

Applications Close: 11:59pm, Sunday, 14 June 2026

Job Requisition ID: 7399

Contact Details:

Claire Swift

(07) 4722 5625

[email protected]

When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

Work Rights: Visa sponsorship is not available for this position. Candidates must hold the full rights to work in Australia to be considered for this appointment.

CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity’s domestic and international student graduates with post-study work rights are encouraged to apply.

#HEW8 || #LI-LM1 || #LI-Onsite || Keywords: Academic Services Manager | Library Services Manager | Research Support Manager | Learning Support Manager | Information Services Manager | Client Services Manager | Student Engagement Manager | Library Operations Manager | Digital Library Manager | Tertiary Education Manager | Academic Engagement Lead | Service Delivery Manager | Higher Education Services | Library Team Leader | Learning and Teaching Support | Research Services | Student Success | Operational Leadership | Change Management | Library Leadership

Apply Now

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client services jobs in rockhampton, qld

Leader - Library Student and Academic Engagement

Registered or Provisional Psychologist

Occupational Therapist

Physiotherapist

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I want to receive the latest job alert for client services in rockhampton, qld

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About this Opportunity

Working at CQUniversity

Be Rewarded

Position Requirements

Position Description

Apply today for a career that changes lives

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