Managed Services Solution Architect
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Managed Services Solution Architect
This role has been designated as onsite, with the expectation that you will primarily work from an HPE office.
Who We Are:
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
We are seeking a candidate with experience in building solutions for managed services, with a key focus on Infrastructure as a Service (IaaS) and/or Platform as a Service (PaaS) solutions for our end customers. This is a significant growth area for HPE, with delivery of IT Operations Centers (ITOCs) across the globe and a localised presence in Australia and New Zealand.
You will be part of a small, tight-knit team that enjoys working collaboratively with each other and with the many customers seeking HPE services.
You will also have opportunities to extend your professional development through HPE-sponsored events, courses, and bootcamps.
Management Level Definition:
Contributions impact technical components of HPE products, solutions, or services regularly and sustainable. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Provides expertise and partnership to functional and technical project teams and may participate in cross-functional initiatives. Exercises significant independent judgment to determine best method for achieving objectives. May provide team leadership and mentoring to others.
Managed Services – Solution Architect
As a Managed Services Solution Architect, you will deliver value to customers by architecting effective “as-a-Service” solutions that address their business requirements. Leveraging your exceptional relationship-building skills, you will establish strong rapport with clients, understand their environment, and serve as a trusted adviser to their business. Ideally, you will be based on Australia’s east coast, with a preference for our Sydney office.
As an experienced Solution Architect, you will bring knowledge of architectural frameworks, methodologies, and tools to construct market-competitive and winning solutions.
Your Key Responsibilities Will Include:
- Developing well-architected managed service solution designs for our customers, covering IaaS & PaaS “as-a-Service” models, incorporating infrastructure, cloud, and security.
- Communicating the value of Managed Services in terms of financial return and impact on customer business goals.
- Establishing and maintaining professional relationships at multiple levels, collaborating with internal teams and external/industry experts to anticipate customer needs and facilitate solution development.
- Partnering with account teams and various HPE stakeholders to ensure effective development, delivery, deployment, operation, and support of solutions.
- Presenting and demonstrating the value of HPE’s products and services to both new and existing customers.
- Performing requirement scoping, solution design, SOW creation, and price estimation for Managed Services solutions.
- Serving as the subject matter expert for Managed Services solutions locally and across Australia and New Zealand.
- Leading the preparation of high-quality, compelling responses to RFQ/RFP/RFI requests.
- Negotiating with sales representatives during the sales cycle.
- Leading teams and collaborating closely with business leaders, sales, consultants, and architects, both internal and external to HPE.
About You:
- 5+ years’ experience in a similar role, with a background in operations, managed services, sales, delivery, or architecture.
- Experience within the financial services and/or leasing industry, with a focus on customer and contract negotiations.
- Proven ability to independently develop Statements of Work, pricing, and manage deal governance and approval processes.
- Strong knowledge of the end-to-end sales process, with a track record of closing multi-million-dollar deals.
- Strong focus on hardware infrastructure solutions, spanning Core, Edge, and Cloud IT Knowledge of industry technologies, such as backup and storage solutions, compute to hyper-converged, Virtual Desktop, Virtualization, public/private cloud.
- Proven experience applying architectural methodologies and ITIL frameworks.
- Business, commercial, and financial acumen to build tailored solution and pricing models.
- Professional communication skills, capable of engaging with senior customer stakeholders, including C-level executives and decision-makers.
- Strong interpersonal, leadership, writing, and presentation skills.
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
This opportunity offers exceptional development and growth potential to enhance your current skills at HPE. You will be working with a supportive, collaborative, and driven team that empowers you to succeed every step of the way.
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Change Management, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job:
Services
Job Level:
TCP_04
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
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It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
