In-Demand & customer service coordinator Jobs in brisbane, qld

Manager Service Transition and Operations
Queensland Government —Brisbane QLD
- Temporary
- Organisational skills
- Communication skills
- Negotiation
4h
PATIENT EXPERIENCE COORDINATOR
Brisbane Smiles —Toowong QLD
- Laboratory
- Customer service
- Administrative experience
Product Development Manager (Brisbane)
Ingenuity Design Group —Brisbane QLD
- Full-time
- Education
- Bachelor's degree
- Manufacturing
- Work from home
Supervisor - Technical Assessment & Validation
Solera —Brisbane QLD
- Full-time
- Supervising experience
- Construction
- Leadership
Trades Assistant
Haynes Group —Archerfield QLD
- $42.65 an hour
- Temporary
2d
Transport Operations Manager
Woolworths Group —Larapinta QLD
- Full-time
- Communication skills
22h
Logistics Traineeship - International Freight Forwarding
Seabridge Logistics Group —Brisbane QLD
- Communication skills
Service Technicians
Otis —Milton QLD
- Full-time
- Microsoft Word
- Microsoft Excel
Senior Project Coordinator
Monadelphous —Brisbane QLD
- Monday to Friday
- Engineering
- Maintenance
- Construction
Student Experience Manager
SAE University College —Brisbane QLD
- Full-time
- Management
- Customer service
- Microsoft Office
Quick Apply
Food and Beverage Supervisor - The Inchcolm
EVT Group —Spring Hill QLD
- Part-time
- Leadership
- Hotel experience
- Resort
- Parental leave
Principal Lawyer
Queensland Government —Brisbane QLD
9d
HVAC Technician
Queensland Government —Brisbane QLD
2d
Site Manager - Expression of Interest
Cater Care Australia / Cater Care Services —Brisbane QLD
- Full-time
- Hospitality
- Management
- Administrative experience
Quick Apply
Full-Time Chef - Education | St Lucia, QLD
Cater Care Australia / Cater Care Services —Saint Lucia QLD
- Full-time
- Cooking
- No degree
- Organisational skills
- Employee assistance program
- Employee discount
Quick Apply
8d
Senior Material Controller
Thermo Fisher Scientific —Brisbane QLD
- Full-time
- Laboratory
- ERP systems
- English
- Parental leave
- Employee assistance program
12d
Residential Care Officer
Encite Health & Support Services —Macgregor QLD
- $76,750 a year
- Weekend availability
- CPR Certification
- First Aid Certification
- In-person
Quick Apply
Bus Driver
Bolton Clarke —Brisbane Northern Suburbs QLD
- Part-time
- Microsoft Word
- Microsoft Excel
- Health insurance
- Employee assistance program
1d
Project Engineer
Interflow —Richlands QLD
- Full-time
- Bachelor's degree
- No degree
- Construction
- On-the-job training
- Parental leave
7d
Truck Driver (HR / HC / MC) – Lindsay Australia
Lindsay Australia (Agricultural Logistics & Supply Chain) —Acacia Ridge QLD
- From $6,500 a month
- Overtime
- In-person
- Profit sharing
- Relocation assistance
Quick Apply

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& customer service coordinator jobs near brisbane, qld

Manager Service Transition and Operations

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Temporary
4 hours ago

Qualifications

Incident management
IT service management
ITIL
Organisational skills
Communication skills
Negotiation

Full Job Description

The Service Transition and Operations Manager is responsible for ensuring that the operational ITSM processes are structured, have permanency and are continually improved to increase productivity, reduce risk, and create value for eHealth Queensland's customers through high quality ICT services (this includes Incident, Problem, Configuration, Change and Release management). The Service Transition and Operations Manager leads a specialist team of ITSM experts managing and setting the direction of current and future activities. The manger adds value through extensive knowledge of ITSM processes and ITIL, while implementing process solutions based on industry standards and best practices.

What you'll do

As the Manager, Service Transition and Operations, you will manage the core eHealth Queensland ITSM operational processes, including Incident, Problem, Configuration, Change and Release Management, ensuring they effectively meet the needs of customers and support teams. You will lead and develop a team of ITIL/ITSM process specialists, fostering a strong customer-first culture underpinned by LEAN continual improvement and service automation principles. In this role, you will establish and maintain robust Incident Management frameworks that enable timely resolution of customer issues while reducing inefficiencies associated with complex or manual support processes. Additionally, you will be responsible for developing and maintaining the Major Incident Management framework, ensuring stakeholders and customers receive accurate, timely information to support operational continuity and resolution pathways. This includes overseeing a 24/7 rostered on-call team of Major Incident Coordinators to effectively manage, escalate and communicate Priority 1 and Priority 2 incidents through to closure.

About you

We are searching for someone who has:
Demonstrated high level understanding of IT Service Management and ITIL best practice framework applicable to a large ICT customer service delivery organisation
Demonstrated ability to design, implement and promote IT Service Management processes within a large, complex service delivery organisation
Advanced interpersonal, communication, negotiation, consultation and collaboration skills incorporating the ability to liaise and consult effectively with personnel at all levels within and external to eHealth Queensland
Demonstrated high level organisational skills including the ability to establish own work priorities and manage time effectively, whilst remaining flexible to respond to changing needs in a busy environment

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing

Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.

Professional development

Career progression with more than 300 diverse career pathways and career support to take you further!
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

& customer service coordinator jobs in brisbane, qld

Manager Service Transition and Operations

PATIENT EXPERIENCE COORDINATOR

Product Development Manager (Brisbane)

Supervisor - Technical Assessment & Validation

Trades Assistant

Transport Operations Manager

Logistics Traineeship - International Freight Forwarding

Service Technicians

Senior Project Coordinator

Student Experience Manager

Food and Beverage Supervisor - The Inchcolm

Principal Lawyer

HVAC Technician

Site Manager - Expression of Interest

Full-Time Chef - Education | St Lucia, QLD

Senior Material Controller

Residential Care Officer

Bus Driver

Project Engineer

Truck Driver (HR / HC / MC) – Lindsay Australia

I want to receive the latest job alert for & customer service coordinator in brisbane, qld

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