In-Demand Technical support Jobs in Box Hill Vic

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required
Impelsoft Pty Ltd —Melbourne VIC
- $30 - $35 an hour
- Full-time
- Microsoft Outlook
- Microsoft Office
- Bachelor's degree
Quick Apply
1d
ICT Support Technician
OZMOBILES PTY LTD (Trading as OZMOBILES) —Melbourne VIC
- $78,000 - $82,000 a year
- Full-time
- Education
- In-person
- Communication skills
Quick Apply
2d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Data Center IT Support Engineer, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- $78,900 - $106,800 a year
- Full-time
- Senior Secondary Certificate of Education
Desktop Support Officer - Embedded - Part Time
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Part-time
- Communication skills
Quick Apply
2d
Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
11d
Unifier System Support Analyst
Department of Transport and Planning —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Computer Science
- Bachelor's degree
1d
Network and Systems Support Engineer
FinXL —Melbourne VIC
- Full-time
- Bachelor's degree
- Communication skills
2d
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
8d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
IT Application Systems Administrator - Contract or Permanent
NCS Australia —Melbourne VIC
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Quick Apply
Systems Administrator
Coforge Ltd. —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Azure
- In-person
21h
Help Desk Technician
ALSTOM —Melbourne VIC
- Contract
- Management
- Maintenance
- Electrical experience
- Parental leave
- Gym membership
6d
HRIS System Administrator
Department of Justice and Community Safety —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Administrative experience
- Working with children
7d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
11d
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply

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technical support jobs near box hill vic

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required

Impelsoft Pty Ltd
Melbourne VIC

Quick Apply

Job Details

Full-time
$30 - $35 an hour
1 day ago

Qualifications

ITIL Foundation
Desktop support
ITIL Certification
Microsoft Outlook
Microsoft Office
Bachelor's degree
ServiceNow
Diploma
Communication skills
Help desk
Information Technology

Full Job Description

Job Description: L1 Desktop Support Engineer – Band 1 (Australian Citizen must)/Full-Time

Job Summary:

We are looking for a motivated and customer-focused Desktop Support Engineer (Band 1) Australian Citizen Must to provide entry-level IT support for end-user systems. The role involves handling basic technical issues, assisting users, and supporting daily IT operations under guidance from senior team members. Strong communication skills and a willingness to learn are essential.

Key Responsibilities:

Provide Level 1 support for desktops, laptops, and end-user systems
Assist in troubleshooting basic hardware, software, and OS-related issues
Log, track, and update incidents using ticketing tools
Escalate complex issues to senior engineers or relevant teams
Support installation and basic configuration of systems and applications
Assist with user account management (password resets, account unlocks)
Support Windows OS and common desktop applications (e.g., Office tools)
Follow standard operating procedures and IT policies
Maintain accurate documentation of issues and resolutions
Provide basic remote support to end users
Ensure timely response and resolution within defined SLAs (with supervision)

Technical Skills & Knowledge:

Basic understanding of Windows 10/11
Familiarity with Microsoft Office 365
Basic knowledge of Active Directory (user account support)
Understanding of computer hardware and peripherals
Basic networking knowledge (IP, Wi-Fi, connectivity issues)
Familiarity with ticketing tools (e.g., ServiceNow or similar)
Basic knowledge of remote support tools
Awareness of email systems (Outlook/Office 365)

Communication & Soft Skills:

Good verbal and written communication skills
Customer-focused attitude
Willingness to learn and take guidance
Basic problem-solving skills
Ability to follow instructions and processes
Team player with a positive attitude

Experience & Qualification:

0–2 years of experience in desktop/end-user support (or fresh graduate)
Diploma or Bachelor’s degree in IT or related field (preferred)
Relevant certifications (Microsoft, ITIL Foundation) are a plus
Australian Citizen

Pay: $30.00 – $35.00 per hour

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in box hill vic

L1 Desktop Support Engineer (Band 1) – Full-Time | Melbourne | Australian Citizenship Required

ICT Support Technician

Level 1 Windows Network Support

Network Support Level 1

Data Center IT Support Engineer, Data Centre Operations

Desktop Support Officer - Embedded - Part Time

Data Center IT Support Engineer, MEL - DCO

Graduate IT Service Desk Analyst

Unifier System Support Analyst

Network and Systems Support Engineer

Tier 3 Customer Support Agent (SaaS Helpdesk)

Service Desk Analyst

TIM Engineer / Desktop Support Engineer

IT Application Systems Administrator - Contract or Permanent

Systems Administrator

Help Desk Technician

HRIS System Administrator

ICT System and Field Technician

IT Service Desk Team Lead

Service Desk Manager

I want to receive the latest job alert for technical support in box hill vic

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