In-Demand technical support Jobs in braeside vic

Data Center IT Support Engineer, MEL - DCO
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Computer Science
- AWS
- Bachelor's degree
14d
Network Support Level 1
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
Data Center IT Support Engineer, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Senior Secondary Certificate of Education
6d
Level 1 Windows Network Support
Medical iT —Melbourne VIC
- Microsoft Outlook
- Customer service
- Writing skills
IT Support Technician
Microcel —Carlton North VIC
- Up to $50 an hour
- Part-time
- Administrative experience
- In-person
- Communication skills
Quick Apply
1d
TIM Engineer / Desktop Support Engineer
Pyramid Global Technologies —Melbourne VIC
- Microsoft Office
IT Support Lead
Easygo —Melbourne VIC
- Administrative experience
- Leadership
- Communication skills
- Employee assistance program
Quick Apply
IT Service Desk Team Lead
FYFE —Melbourne VIC
- Paid training
- Parental leave
2d
Graduate IT Service Desk Analyst
FYFE —Melbourne VIC
- Computer Science
- Communication skills
- Paid training
- Parental leave
2d
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
System Administrator - 12 mth FTC
The Argyle Network —Melbourne VIC
- $90,000 a year
- Full-time
- Hybrid work
- Azure
- Administrative experience
- AWS
Level 2 Service Desk Engineer
EFEX —Melbourne VIC
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
Tier 3 Customer Support Agent (SaaS Helpdesk)
Fastmail —Melbourne VIC
- $111,623 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Bachelor's degree
Quick Apply
Technical Support Engineer (Japanese Speaker)
DigiCert —Melbourne VIC
- English
- Research
- No degree
- Annual leave
Quick Apply
Service Desk Analyst
Mercy Health Australia —Richmond VIC
- Full-time
- Hybrid work
- Communication skills
2h
Senior IT Application Development and Support Analyst
Ryan Specialty —Melbourne VIC
- Full-time
- Computer Science
- Master's degree
- Education
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
6d
Senior Field Service Technician – Simulator ICT
RHEINMETALL —Melbourne VIC
- Full-time
- Administrative experience
- Parental leave
- Employee discount
6d

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Data Center IT Support Engineer, MEL - DCO

Amazon Corporate Services Pty Ltd -
Melbourne VIC

Apply Now

Job Details

Full-time
14 days ago

Qualifications

Data centre experience
Cloud infrastructure
Computer Science
AWS
Bachelor's degree
S3
Information Technology

Full Job Description

DESCRIPTION

Data Centre Operations designs, installs and maintains the world’s largest Computing Infrastructure. We are looking for skilled Data Centre Technicians with a passion for technology to help us expand to the next level.

More about us:

Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.

Mid 2012, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis. To keep up with this demand on both disk and capacity, we continue to expand our Data Centres in every region! Our content delivery service, Front, has expanded its Data Centre presence by over 50% worldwide in the last 12 months and are expected to continue increasing! This requires talented people to build and manage. We hope it is you!

The Opportunity: Data Centre Technician

This role is a unique opportunity to work in some of the most advanced data centres in the world. Amazon data centres are large-scale high-density centres where you will be working on changing the face of technology in the region.

A Data Centre Technician may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others). There is never a dull moment as each day presents itself with different challenges.

Some of the key responsibilities you will undertake are:

Problem Solving: Maintain a high level of system reliability by prioritising and resolving trouble tickets efficiently, these include:

Escalation point and technical trouble shooter for all Systems and problems
Deep diving into server issues

Technical: Troubleshoot technical issues on various platforms ranging from Systems through to Power/Mechanical

Remediation of physical layer outages, both Systems & Network
Remediation or recovery of physical power issues on racks
Participate in Data Centre power and cooling events

Operations:

Meet 24x7 On-Call requirements and response during shift rotations.
Install and configure racks of hosts in line with internal SLAs
Triage and resolve trouble tickets for all devices in your region
Data Centre point of contact for all High Severity issues
Physical replacement of server and network device parts
Ensure correct rotation of parts and spares
Help define metrics to increase our customer uptime
Enforcing Amazons Security Best Practices
Interact with third party vendors and contractors
Contribute ideas to improve operational efficiency

Project Management:

Participate in and deliver on a number of high impact small to mid-scale projects
Participate in team meetings for metric analysis and project status updates
Help build the world’s largest Cloud infrastructure

Mentoring:

Share knowledge and help educate less technical staff on the best practices related to all service owner issues

Hiring:

Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews

** For more information on Amazon Web Services, please visit https://awsinfraops.splashthat.com and http://infrastructure.aws**

BASIC QUALIFICATIONS

1+ years of computer networking experience
1+ years of Linux operating systems experience
Bachelor's degree in Information Technology, Computer Science, or a related field
Experience in computer networking
Experience working with Linux operating systems
Can lift and rack equipment up to 40 pounds
Experience with computer hardware troubleshooting and repair

PREFERRED QUALIFICATIONS

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Experience managing work and priorities through a ticketing system
Experience with cabling infrastructure best practices and methodologies
Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

technical support jobs in braeside vic

Data Center IT Support Engineer, MEL - DCO

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