Are you looking for an awesome place to work, where you can proudly be your authentic self, and be part of #oneteam?
We are looking for a passionate team player who aligns with our values and culture, takes pride in their unique contributions, and can challenge the status quo with disruptive thinking. If this sounds like you, come and join us!
The Opportunity
At Vocus, we’re building the networks and platforms that power critical connections across Australia. We’re looking for a Solution Architect – B2B to design and govern end-to-end technology solutions that enable complex outcomes across our Business, Enterprise, Government and Wholesale segments.
Reporting to the Principal Architect – B2B, you’ll sit at the intersection of architecture and delivery—translating business needs into scalable, secure and commercially sound solutions across our BSS platforms, integration layers and cloud environments.
This is a high-impact role where you’ll influence major deals, transformation programs and the future shape of Vocus’ B2B architecture.
What You’ll Be Doing
Solution Architecture & Design
- Design end-to-end architectures for complex B2B solutions, including enterprise, government and wholesale use cases
- Translate business and functional requirements into clear design artefacts (solution blueprints, integration models, data flows)
- Ensure alignment to enterprise architecture principles, standards and target-state roadmaps
- Evaluate build vs buy vs configure decisions with a focus on long-term value and delivery risk
- Design for performance, scalability, security and compliance
BSS / OSS Expertise
- Provide deep domain expertise across Order Management, CPQ, Billing, CRM and Service Assurance
- Support complex quoting, provisioning and assurance workflows
- Drive platform reuse and contribute to reducing technical debt
- Guide configuration of platforms like Salesforce and ServiceNow in line with best practice
Integration & API Architecture
- Design API-led and event-driven integration patterns
- Define integration standards across APIs, messaging and data pipelines
- Work with middleware and API gateway technologies (e.g. MuleSoft)
- Enable seamless partner integration and end-to-end service visibility
Delivery & Governance
- Partner with BAs, delivery leads and engineers to ensure design feasibility and alignment
- Support estimation and early-stage solution shaping for business cases
- Participate in architecture governance forums and review boards
- Maintain reusable patterns and contribute to architecture standards
Stakeholder Engagement
- Act as a trusted advisor to product, sales and delivery stakeholders
- Translate complex technical concepts into clear business outcomes
- Engage vendors on platform capability and roadmap alignment
What You’ll Bring
- 7+ years’ experience in telecommunications BSS, ideally across B2B, Enterprise, Government or Wholesale
- Proven experience designing solutions across BSS platforms, integrations and cloud/hybrid environments
- Strong hands-on experience with Salesforce, ServiceNow, MuleSoft and API technologies
- Expertise in REST APIs, event-driven architecture and enterprise integration patterns
- Experience delivering solutions across complex, multi-stakeholder programs
- Strong solution design skills with the ability to produce high-quality artefacts
- Solid understanding of cloud-native and hybrid architectures
- Knowledge of security principles including zero trust, identity and data protection
- Strong judgement across build vs buy vs configure decisions
- Collaborative, pragmatic and outcome-focused
- Excellent communication and stakeholder engagement skills
- Ability to influence and guide across technical and non-technical audiences
- Proactive mindset with a focus on solving complex challenges
What We Offer
Working at Vocus will give you rewarding experiences and the opportunity to do extraordinary work. You will enjoy:
- Diverse and dynamic teams with a supportive and inclusive culture.
- Supportive career development plans with comprehensive ongoing training, support, and development opportunities.
- Flexible hours and a hybrid working environment
- Generous discounts on power, gas, mobile and internet; plus, discounts to over 400 retailers.
- Competitive leave options, including anniversary leave, purchased leave, parental leave, volunteering leave, study leave, and 5 extra days of Vocus leave each year, plus more.
- Study assistance programs to excel your personal growth, learning and development.
- Health and wellness offerings, including access to our wellbeing initiatives that can help you from a financial, psychological, and physical perspective.
Working at Vocus is never just a job – it’s personal. We’re crazy about our customers and believe our people are the difference. Our wonderfully diverse team and a vibrant culture define us. We care about the impact we have on our people, our customers, and our communities and are committed to operating as a responsible, ethical business.
We pride ourselves on setting audacious and ambitious goals and believe that we can play our part in changing the Australian telecommunications landscape and make a fundamental difference to people’s lives.
With us, you’ll have the opportunity to lead and inspire teams, work on projects that are shaping the future of telecommunications and become part of a culture that thrives on creativity, encourages new ideas, and provides a collaborative and inclusive environment.
About Us
As Australia’s specialist fibre and network solutions provider, we own and operate 25,000km of secure, high-capacity fibre connecting people, businesses, governments, and communities across Australia to the world. Through our well-known retail brands, we deliver simple and affordable broadband, mobile, voice and energy services with the purpose of Building Critical Connections. Enabling Better Possibilities.
Ready to take the next step?
If you like the sound of this role and think you’d do a great job, but are worried you don’t tick every box, we encourage you to back yourself – we know that diverse groups are less-likely to apply for roles they’re not 100% qualified for, but just as likely to succeed at them!
We are a proud equal opportunity employer committed to providing a safe, diverse, and inclusive working environment where all our team members feel like they belong. We know diversity makes us stronger and we encourage applications irrespective of background, age, origin, gender, sexual orientation, identity, or ability.
If you feel comfortable, please let us know if you have any accessibility requirements upon application, so we can make any adjustments required to support you throughout our recruitment process.
