In-Demand social worker Jobs in bass hill nsw

Client Care Counsellor
Spectrum Life —Sydney NSW
- 8 hour shift
- Remote
- Master's degree
- Working with children
- Bachelor's degree
- Employee assistance program
Quick Apply
Referral Management and Early Support Counsellor - Blacktown Sexual Assault Service
NSW Health —Blacktown NSW
- $76,364 - $108,943 a year
- Full-time
- Bachelor's degree
- Psychology
- Social Work
6d
Remedial Massage Therapist
CatholicCare Sydney —Cabramatta West NSW
- Full-time
- Hybrid work
- CPR Certification
- First Aid Certification
- Parental leave
- Employee assistance program
Social Worker - Aged Services Emergency Team (ASET)
Nepean Blue Mountains Local Health District —Sydney NSW
- $58.95 - $60.86 an hour
- Part-time
- Education
- Care plans
- Communication skills
- Employee assistance program
1d
Social Worker (Lvl 1) - Fairfield Drug Health Service - Perm FT
NSW Health —Prairiewood NSW
- $76,364 - $89,232 a year
- Full-time
- Communication skills
- Annual leave
- Parental leave
12d
Case Manager – Family Violence (Refuge & Outreach)
The Salvation Army —Surry Hills NSW
- Full-time
- Case management
- Parental leave
- Gym membership
6d
Team Leader Allied Health Social Care, TFT up to November 2027 - The Forensic Hospital Malabar
NSW Health —Malabar NSW
- $126,524 - $129,591 a year
- Temporary
- Clinic
- Social Work
- Hospital experience
7d
Crisis Support Trainer
On The Line Australia —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Office
- Parental leave
- Employee assistance program
Senior Social Worker (Oncology) - REQ664963
The Sydney Children's Hospitals Network —Sydney NSW
- $116,892 - $120,680 a year
- Weekend availability
- Working with children
- Computer skills
- Communication skills
- Employee assistance program
5d
Student Support Officer - Full Time - Ongoing - Marsden High School
School Administrative and Support —Sydney NSW
- $74,428 - $109,127 a year
- Part-time
- Social Work
3d
Team Leader - Forensic Drug & Alcohol
Nepean Blue Mountains Local Health District —Sydney NSW
- $113,617 - $138,482 a year
- Full-time
- Doctoral degree
- Master's degree
- Education
- Employee assistance program
13d
Senior Social Worker (Pain)
NSW Health —Randwick NSW
- $116,892 - $120,680 a year
- Part-time
- Working with children
- Paediatrics
- Computer skills
- Employee assistance program
Community Mental Health Clinician (Occupational Therapist/Social Worker Level 1/2, Psychologist) - Marrickville Core Team
NSW Health —Marrickville NSW
- Full-time
- Bilingual
- Education
- Parental leave
- Employee assistance program
6d
Senior Social Worker (Oncology)
NSW Health —Randwick NSW
- $116,892 - $120,680 a year
- Temporary
- Working with children
- Computer skills
- Communication skills
- Employee assistance program
5d
Senior Social Worker (Level 3) Child Development Unit
The Sydney Children's Hospitals Network —Sydney NSW
- $116,892 - $120,680 a year
- Part-time
- Working with children
- Computer skills
- Communication skills
- Employee assistance program
6d
Youth Worker - Casual with Full-time hours
Meraki Foundation —Mount Druitt NSW
- $32.88 - $67.77 an hour
- Call employer
- Bilingual
- CPR Certification
- First Aid Certification
- Travel reimbursement
Quick Apply
9d
Paediatric Social Worker - REQ664959
NSW Health —Randwick NSW
- $76,364 - $108,943 a year
- Full-time
- Childcare
- Paediatrics
- Computer skills
- Employee assistance program
6d
Aboriginal Sexual Assault Counsellor
NSW Health —Blacktown NSW
- $76,364 - $117,755 a year
- Part-time
- Bachelor's degree
- Case management
- Psychology
- Employee assistance program
Mental Health & Community - Aboriginal Health Worker Traineeship - Temp FT
South Western Sydney Local Health District —Sydney Western Suburbs NSW
- $52,350.24 - $54,016.30 a year
- Full-time
- No experience needed
- Patient care
- Annual leave
- Parental leave
8d
Senior Social Worker (Oncology) - REQ664963
NSW Health —Randwick NSW
- $116,892 - $120,680 a year
- Weekend availability
- Working with children
- Computer skills
- Communication skills
- Employee assistance program
6d

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Client Care Counsellor

Spectrum Life
Sydney NSW

Quick Apply

Job Details

Part-time | Full-time

Benefits

Employee assistance program

Qualifications

Primary care
Clinical experience
Master's degree
Working with children
Bachelor's degree
Case management
Psychology
Social Work
Graduate diploma
AI

Full Job Description

About us:

Spectrum.Life is a whole-of-health digital partner delivering clinically backed digital health, mental health and wellbeing solutions internationally to over 7.2 million insurance members, 3,000 corporate clients, and 650,000 university students. Established in 2018, we employ over 450 people and our vision is simple: to change and save as many lives as possible.

We are not a traditional EAP. We are a clinically led digital health partner building something genuinely different for the Australian market — integrating AI-assisted triage, innovative technology, and a multidisciplinary clinical team united by one mission.

Role Brief:

Why Spectrum.Life

Clinical depth at scale.
You will work within a stepped care model designed to PHN standards, backed by a clinical governance framework that takes quality seriously. Your clinical decisions matter and are supported.

Industry-leading tools.
Spectrum.Life integrates AI-assisted triage, digital outcome measurement, and a best-in-class telehealth platform. You will be working at the frontier of what clinically governed digital mental health looks like in practice.

Real flexibility.
Remote, part-time through to full-time, with a schedule that can flex to your life. We trust our clinicians to work independently and we build our model around that trust.

Supervision and CPD included.
Individual clinical supervision is provided in-house, alongside access to professional development pathways that support your growth — clinically and professionally.

Meaningful work.
Every contact matters. Our outcomes data shows it. When you work at Spectrum.Life, you are part of a service that measurably changes lives.

The Role
This is a front-line clinical role within our Band 2 stepped care pathway. As a Client Care Counsellor, you will carry two core responsibilities from the moment a client makes contact:

Triage — rapid, structured clinical assessment to determine the right care pathway at first contact.
Single Session Therapy (SST) — purposeful, evidence-based brief intervention where one well-structured session is complete and sufficient.

You will take calls on demand across a 24/7 service, delivering support to clients when they need it — including evenings, weekends, and public holidays on a rostered basis. A typical shift involves up to 8 consultations, combining on-demand triage contacts and pre-scheduled SST sessions.

You will work fully remotely from anywhere in Australia, supporting individuals experiencing mild to moderate mental health difficulties including anxiety, depression, work-related stress, and adjustment challenges. You will work within a NICE-aligned, clinically governed model with real infrastructure, real supervision, and technology that works with you.

This is not a role for practitioners who need multiple sessions to orient before acting clinically. Every contact requires immediate clinical judgement.

24/7
On-demand service
Calls come in when clients need them, across all days and hours

Up to 8
Consultations per day
Scheduled and on-demand contacts across your shift

1–6
Sessions per client
Brief, purposeful intervention. One session can be enough.

Responsibilities:

What You Will Do

Take calls on demand as part of a 24/7 rostered service — responding to clients when they make contact, not when it is convenient. Your shift may include evenings, weekends, or public holiday cover on a rotating roster.
Triage incoming contacts through structured clinical assessment — determining risk level, presenting need, and the right care pathway at first contact. Triage is a clinical act, not an administrative one.
Deliver up to 8 consultations per day across your shift, combining on-demand triage contacts and pre-scheduled Single Session Therapy sessions.
Deliver Single Session Therapy and brief structured counselling (1–6 sessions) via phone, video, and live chat using evidence-based approaches including CBT, Behavioural Activation, Problem-Solving Therapy, and Person-Centred brief models.
Conduct structured mental health assessments, clinical formulations (5-P model), and risk assessments at every contact — including suicidality, self-harm, domestic violence, and safeguarding.
Use validated outcome measures (CORE-10, PHQ-9, GAD-7, K10, ORS, SRS, WSAS) as active clinical tools to guide treatment planning, stepped care routing, and progress review.
Make evidence-based stepped care decisions — stepping clients up, across, or down as clinically indicated, with documented rationale.
Maintain accurate, timely clinical case notes that document reasoning, risk, and clinical decisions promptly after each contact.
Work confidently within AI-integrated digital platforms, maintaining full clinical accountability for all decisions — including those that follow AI-assisted triage.
Connect clients with relevant community supports and referral pathways as a clinical decision, not an afterthought.
Engage actively with clinical supervision, CPD, and team governance processes.

Requirements:

AQF Level 7 minimum — Bachelor of Counselling, Graduate Diploma, accredited Bachelor or qualifying Master of Social Work, or equivalent.
Current full membership with ACA (Level 2+), PACFA (Registered Counsellor or Clinical Member), or AASW (full member) — active, not provisional or lapsed.
Minimum 2 years post-qualification clinical mental health experience (direct client-facing; pre-qualification placements excluded).
Demonstrated competence with brief structured therapeutic models and documented, regular structured risk assessment practice.
Comfortable working across a 24/7 rostered service — including availability for evening, weekend, and public holiday shifts.
Confident delivering via telehealth modalities — phone, video, and live chat.
Digitally confident — comfortable with digital case management, PROMs tools, and AI-assisted platforms.
Accurate, timely clinical documentation completed promptly after each contact.
Active CPD plan and regular clinical supervision engagement.
Working knowledge of mandatory reporting obligations, Privacy Act 1988, and Australian Privacy Principles in a digital health context.
Cultural safety awareness — knowledge of the SEWB framework and culturally safe practice for First Nations peoples and CALD communities.

Desirable:

EAP, PHN-funded, or primary care mental health experience.
Formal SST training (Talmon / Hoyt / Young model) or supervised SST practice.
Solution-Focused Brief Therapy (SFBT) competency.
iCBT or guided self-help delivery experience.
Prior experience with AI-integrated clinical platforms.
Dual PACFA / AASW registration.
Second language relevant to Australian CALD communities.
Experience with children, young people, or workplace mental health.

Quick Apply

Refine Your Search

social worker jobs in bass hill nsw

Client Care Counsellor

Referral Management and Early Support Counsellor - Blacktown Sexual Assault Service

Remedial Massage Therapist

Social Worker - Aged Services Emergency Team (ASET)

Social Worker (Lvl 1) - Fairfield Drug Health Service - Perm FT

Case Manager – Family Violence (Refuge & Outreach)

Team Leader Allied Health Social Care, TFT up to November 2027 - The Forensic Hospital Malabar

Crisis Support Trainer

Senior Social Worker (Oncology) - REQ664963

Student Support Officer - Full Time - Ongoing - Marsden High School

Team Leader - Forensic Drug & Alcohol

Senior Social Worker (Pain)

Community Mental Health Clinician (Occupational Therapist/Social Worker Level 1/2, Psychologist) - Marrickville Core Team

Senior Social Worker (Oncology)

Senior Social Worker (Level 3) Child Development Unit

Youth Worker - Casual with Full-time hours

Paediatric Social Worker - REQ664959

Aboriginal Sexual Assault Counsellor

Mental Health & Community - Aboriginal Health Worker Traineeship - Temp FT

Senior Social Worker (Oncology) - REQ664963

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