In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

Software Support Engineer
HotSchedules Corporate —Bondi Junction NSW
- Full-time
- Computer science
- Computer Science
- Customer service
Cyber Security Engineering Lead
AC3 —Sydney NSW
- $140,000 - $160,000 a year
- Full-time
- Azure
- Management
- AWS
Quick Apply
Senior Solution Architect
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Work from home
Client Delivery Partner - Industry Solutions
Microsoft —Sydney NSW
- Full-time
- Azure
- Engineering
- Master's degree
4d
Platform DevOps Lead Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- DevOps
- AWS
- Annual leave
- Work from home
Cloud Security Specialist
Avanade —Sydney NSW
- Azure
- Communication skills
Lead Analytical Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AWS
- Financial services
- Annual leave
- Work from home
Principal Software Engineer - AI Team
Nuix —Sydney NSW
- Hybrid work
- Master's degree
- AWS
- AI
SIEM Engineer – Splunk & Splunk Cloud
DXC Technology —Macquarie Park NSW
- Full-time
- Azure
- AWS
- APIs
Senior Forward Deployed Engineer
Accenture —Sydney NSW
- Full-time
- Azure
- Computer Science
- Engineering
- On-the-job training
- Parental leave
Lead Engineer - Entitlements Platform
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- SQL
- Annual leave
- Work from home
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Sydney NSW
- Full-time
- CRM software
- DevOps
- AWS
Director, AI Native Sales APAC
Firmus Technologies —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
9d
Technical Escalations Engineer 2 (Revenue and Cost Management) - APJ
Datadog —Sydney NSW
- Contract
- Azure
- AWS
- APIs
- Employee stock purchase plan
Quick Apply
Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AWS
- APIs
- Annual leave
- Work from home
Engineering Lead/Manager, Risk (Relocate to Singapore)
Airwallex —Sydney NSW
- Full-time
- Management
- Computer Science
- Salesforce
Software Engineer - API
Nuix —Sydney NSW
- Hybrid work
- Management
- Computer Science
- No degree
4d
Systems Reliability Engineer
Nutanix —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
1d
Lead Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Databases
- SQL
- AWS
- Annual leave
- Work from home
Director, Portfolio Solutions Engineering, ANZ
Nice —Sydney NSW
- AI
- Leadership

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Software Support Engineer

HotSchedules Corporate
Bondi Junction NSW

Apply Now

Job Details

Full-time

Qualifications

Computer science
Computer Science
Customer service
Tomcat
Application development
SQL
Bachelor's degree
Communication skills

Full Job Description

We Are:
Well-known across the globe for bringing the restaurant, retail and hospitality industries to the Cloud with our pioneering web & mobile products, superior customer service – and the people who make this happen.

Our Values: Because they are important to us!

Service – We strive to delight our customers by anticipating their needs with simple, intuitive tools. We are serial entrepreneurs with a deep desire to do the right thing for our customers.

Creativity – We believe to make real change; we must be the catalyst and bring unbridled enthusiasm for innovation and continuous improvement.

Family – We seek and reward intelligent team members who exude honesty, integrity and accountability. We believe diversity and transparency in thought, practice and culture is an asset, not a risk.

Fun – We move fast, have fun and love what we do all while honoring work-life balance. We are intelligent risk-takers, never allowing blind enthusiasm to overtake reason.

Humility – We are responsible to our customers, our team members and our investors equally, requiring professional courage and humility.

Responsibility as a Software Support Engineer
Reports to the Escalation Team Manager, the Software Support Engineer will serve as an integral part of the Support Team tasked with the important role of providing front-line support services to our customers for systems developed by Red Book Connect. This position responds to routine and complex customer inquiries. Primary focus is on providing assistance and basic trouble-shooting regarding service delivery, installation, outages, code, database and other technical issues. You'll work directly with Customer Care, senior members of Escalations and Product Development team to learn about our process and best practices, and your contributions will have a daily impact on our community of thousands of daily users.

Requirements

You are:
You are a highly motivated and a technically-oriented individual who is looking for a rewarding career path in software development. You are customer service oriented as well as being resourceful when dealing with issues that arise. You excel in troubleshooting code and are able to resolve issues with efficiency, detailed accuracy and of course, your world-class customer service skills. If you are interested in carving your career path to software development, here’s your chance!

Desired Skills and Experience:

1 – 2 years C# & ASP.NET development experience
Experience with SQL and related technologies
1 – 2 years Web technologies including CSS, HTML, and JavaScript
Solid experience maintaining, debugging and supporting web / mobile applications in a SaaS environment
Ability to work independently and in groups, with excellent team communication skills

Experience with the following is a plus:

1 – 2 years Java web based application development experience
Tomcat

Qualifications:

Only Sydney, AU based candidates will be considered.
BS in Computer Science preferred and/or equivalent work experience
Strong oral and written communication skills
Able to discuss technical issues with non-technical audiences
Must be able to handle multiple issues concurrently and see them through to resolution

Apply Now

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

Software Support Engineer

Cyber Security Engineering Lead

Senior Solution Architect

Client Delivery Partner - Industry Solutions

Platform DevOps Lead Engineer

Cloud Security Specialist

Lead Analytical Engineer

Principal Software Engineer - AI Team

SIEM Engineer – Splunk & Splunk Cloud

Senior Forward Deployed Engineer

Lead Engineer - Entitlements Platform

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

Director, AI Native Sales APAC

Technical Escalations Engineer 2 (Revenue and Cost Management) - APJ

Java Engineer

Engineering Lead/Manager, Risk (Relocate to Singapore)

Software Engineer - API

Systems Reliability Engineer

Lead Engineer

Director, Portfolio Solutions Engineering, ANZ

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