Implementation Manager
splose —Adelaide SA
- Full-time
- Hybrid work
Quick Apply
Consultant Environmental Scientist
Onterris —Greater Adelaide SA
- Full-time
- Management
3D Spatial Surveyor
Alexander Symonds —Norwood SA
- CAD
- Paid training
12d
Network Security Engineer
Brennan IT —Greater Adelaide SA
- Full-time
- Azure
- AWS
- Scripting
10d
Environmental Consultant - Environmental Approvals
WSP —Greater Adelaide SA
- Data analysis skills
- Communication skills
Senior M365 Specialist
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Parental leave
- Employee discount
Quick Apply
Senior Road Designer
AECOM —Greater Adelaide SA
- Full-time
- Hybrid work
- Civil Engineering
- Leadership
- Employee stock purchase plan
- Health insurance
Senior Draftsperson / Project Lead – HVAC (Adelaide)
D&E Air Conditioning —Greater Adelaide SA
- HVAC
- Construction experience
- AI
- Employee assistance program
SIEM Engineer – Splunk & Splunk Cloud
DXC Technology —Greater Adelaide SA
- Full-time
- Azure
- AWS
- APIs
Senior Mobility Specialist
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Communication skills
- On-the-job training
- Parental leave
Quick Apply
Principal Production Engineer
Canva —Greater Adelaide SA
- Full-time
- Remote
- AWS
- AI
- Parental leave
Quick Apply
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Greater Adelaide SA
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Lead Account Executive, Specialization
HubSpot —Greater Adelaide SA
- Remote
- Sales
- APIs
- AI
- Work from home
Quick Apply
Associate Environmental Scientist/Engineer
Onterris —Greater Adelaide SA
- Full-time
Senior Cybersecurity Incident Responder
Datacom —Adelaide SA
- Full-time
- Hybrid work
- Scripting
- Parental leave
- Employee discount
Quick Apply
Payroll Lead
John Holland —Adelaide SA
- 12 hour shift
- Microsoft Excel
- Management
- Communication skills
Civil Designer
Colliers —Greater Adelaide SA
- Full-time
Quick Apply
Senior Construction Quality Assurance Engineer
WSP —Greater Adelaide SA
- Organisational skills
- Construction experience
- Communication skills
Principal Civil Designer
AECOM —Adelaide SA
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Associate degree
Principal Mining Engineer (Underground)
AMC Consultants —Adelaide SA
- Full-time
- Hybrid work
- Business development
- Bachelor's degree
- Communication skills
- Life insurance
Quick Apply

I want to receive the latest job alert for data engineer in edinburgh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

data engineer jobs near edinburgh

Implementation Specialist jobs in Adelaide SA

Civil Designer jobs in Adelaide SA

Cloud Engineer jobs in Greater Adelaide SA

Senior System Engineer jobs in Rivervale Wa

Civil Engineer jobs in Sydney Nsw

Senior System Engineer jobs in Atwell Wa

Senior System Engineer jobs in Greenway Act

Senior Sales jobs in Tarneit Vic

Senior System Engineer jobs in Dawes Point Nsw

Implementation Specialist jobs in Sydney Nsw

Implementation Specialist jobs in Melbourne Vic

Implementation Specialist jobs in Eagle Farm Qld

Implementation Specialist jobs in Lutwyche Qld

Clinical Teaching Specialist Melbourne University jobs in Melbourne Vic

Marketing Specialist jobs in Melbourne Vic

Senior Service Delivery Specialist jobs in South Australia

Mining Engineer jobs in Central Coast Nsw

Mining Engineer jobs in Queensland

Plant Operator Mining jobs in Perth Wa

Insrument Control Engineer jobs in Brisbane Qld

Implementation Manager

splose
Adelaide SA

Quick Apply

Job Details

Full-time

Qualifications

Jira
Trello

Full Job Description

About us

splose is the AI-powered practice management platform powering better health care. Trusted by over 25,000+ Allied Health professionals around the world, splose is purpose-built to free clinicians from admin and let them focus on what matters most - helping people. Backed by leading VC funds EVP, Spectrum Equity, and Athletic Ventures we have recently announced a record-breaking $46M Series A raise - the largest Series A of any South Australian SaaS company ever. We’re growing fast and investing in our product, our people, and our global growth.

About you

We're looking for an Implementation Manager to run onboarding for our Mid-Market customer band(15 to 49 practitioners in their org) that make up the large majority of our implementation hours.

This role is built for speed and consistency, not bespoke handling. You'll deliver standardised onboarding within clear tier SLAs, protect that time from unnecessary manual work, and make sure every customer gets a great experience regardless of which Implementation Manager they land with. You're comfortable running a high volume of onboardings without cutting corners, and you know the difference between a problem worth solving once for everyone and a one off that just needs to be closed out.

What you'll do

Deliver standardised onboarding within tier SLAs: Run white glove elements where warranted, including focused, limited live Q&A sessions rather than a pure self-serve handoff
Enforce the self-serve data template policy for customers not on a supported Practice Management System, protecting onboarding time from manual data prep
Keep data migrations moving using the direct Implementation Manager to engineer channel for anything that gets genuinely complex
Feed onboarding friction patterns to the Implementation Lead rather than repeatedly solving the same one-off problem
Provide feedback that helps scale the onboarding process across the Mid-Market segments
Promote activation of upsell features, including SMS and Stripe, coming through the sales motion and in onboarding

What you'll bring

Required

1 to 3 years' experience in Customer Success, Onboarding, Implementation, or a related customer facing role, ideally within a SaaS or healthtech company
Comfortable working to defined SLAs in a high volume environment, balancing speed with a good customer experience
Strong product knowledge and the ability to run confident training and onboarding sessions
Clear, friendly communication style, with the ability to simplify technical concepts for non technical customers
Comfortable using CRM, support, and project tools such as Intercom, Trello, Pipedrive, or Jira
Good judgement on when to escalate versus resolve independently
Experience working with Allied Health professionals or in a clinical setting
Experience with data imports, migrations, or Practice Management Systems
Tertiary qualifications or relevant experience

Next Steps:

Only shortlisted candidates will be contacted for an initial screening call by our internal TA team.

Equal Opportunity Employer:

splose is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need support and adjustments in participating in this process, please let us know!

**We are not accepting recruitment agency submissions for this role.

Quick Apply

Refine Your Search

data engineer jobs in edinburgh

Implementation Manager

Consultant Environmental Scientist

3D Spatial Surveyor

Network Security Engineer

Environmental Consultant - Environmental Approvals

Senior M365 Specialist

Senior Road Designer

Senior Draftsperson / Project Lead – HVAC (Adelaide)

SIEM Engineer – Splunk & Splunk Cloud

Senior Mobility Specialist

Principal Production Engineer

Senior System Development Engineer, Core Networking (Relocation support available)

Lead Account Executive, Specialization

Associate Environmental Scientist/Engineer

Senior Cybersecurity Incident Responder

Payroll Lead

Civil Designer

Senior Construction Quality Assurance Engineer

Principal Civil Designer

Principal Mining Engineer (Underground)

I want to receive the latest job alert for data engineer in edinburgh

Explore jobs in more locations

About us

About you

What you'll do

What you'll bring

Next Steps:

Equal Opportunity Employer:

Job Seeker Tools

Employer Tools

Browse

Stay Connected