In-Demand Engineer apac Jobs in Parramatta, Nsw

Forward Deployed Engineer (AI Solutions) - APAC Market
Aircall —Sydney NSW
- Full-time
- Salesforce
- APIs
- AI
1d
Manager, Technical Services
MongoDB —Sydney NSW
- Azure
- Management
- Sales
- Parental leave
1d
Director, AI Native Sales APAC
Firmus Technologies —Sydney NSW
- Full-time
- CRM software
- Management
- Sales
7d
Technical Platform Expert - Sydney
Legora —Sydney NSW
- Full-time
- Master's degree
- In-person
- AI
Partner Manager
NetApp —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- AI
- Annual leave
- Employee assistance program
Forward Deployed Engineering Manager
Advanced Navigation —Sydney NSW
- Full-time
Gen AI Architect Google
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Presentation skills
- Budgeting
- AI
- Parental leave
Quick Apply
Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
- AI
- Free parking
Technical Director - Planning
GHD —Sydney NSW
- Part-time
- Hybrid work
- Construction experience
- Communication skills
Principal Swarm Lead
Salesforce —Sydney NSW
- Full-time
- Computer science
- Management
- Computer Science
Manager, Systems Engineering
Clio —Sydney NSW
- $168,000 - $252,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Software development
Customer Engineer, APAC Market
Aircall.io, Inc. —Sydney NSW
- APIs
- AI
- Communication skills
Quick Apply
Implementation Engineer
EngFlow —Sydney NSW
- $80,000 - $120,000 a year
- Full-time
- Remote
- Azure
- Writing skills
- AWS
- Health insurance
- Dental insurance
Quick Apply
Senior Design / Design Engineer
ResMed —Sydney NSW
- Full-time
- CAD
- Bachelor's degree
- Leadership
Lead Engineer, Cyber Security, Incident and Threat Responder
News Corp —Sydney NSW
- Full-time
- Management
- Computer Science
- AWS
Data Center Mechanical Engineer
Anthropic —Sydney NSW
- Hybrid work
- AutoCAD
- Education
- Bachelor's degree
- Parental leave
Systems Engineer
Yunex Traffic —Sydney NSW
- Full-time
- Management
- Administrative experience
- In-person
- On-the-job training
Mechanical Lead
IREN —Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- AI
- Health insurance
- Dental insurance
Head of SRE Engineering
Civica —Sydney NSW
- Full-time
- Hybrid work
- Leadership
- Work from home
Quick Apply
Data Engineering Technical Coach
FDM Group —Sydney NSW
- Microsoft Excel
- Azure
- SQL

I want to receive the latest job alert for engineer apac in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

engineer apac jobs near parramatta, nsw

Site Reliability Engineer jobs in Sydney NSW

System Engineer jobs in Sydney NSW

Technical Manager jobs in Sydney NSW

Senior Design Engineer jobs in Sydney NSW

Software Engineer jobs in Sydney NSW

Sales Director jobs in Sydney NSW

Sales Representative jobs in Sydney NSW

Data Center Engineer jobs in Sydney NSW

Engineer jobs in Sydney NSW

Technical Director jobs in Sydney NSW

Principal Architect jobs in Brisbane Airport Qld

Principal Product Manager jobs in Tullamarine Vic

Principal Software Architect jobs in Albert Park Sa

Principal Electrical Engineer jobs in Melbourne Vic

Principal Software Engineer jobs in Fassifern Nsw

Administrative Assistant To Deputy Principal jobs in Melbourne Vic

Principal Data Scientist jobs in Gooseberry Hill Wa

Coach Driver jobs in Melton South Vic

Technical Officer jobs in Kingscliff Nsw

Technical Role No Experience jobs in Marrickville Nsw

Forward Deployed Engineer (AI Solutions) - APAC Market

Aircall -
Sydney NSW

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Looker
MCP
Salesforce
REST
APIs
Scalability
JSON
HubSpot
Solution architecture
AI
Leadership
Communication skills

Full Job Description

Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.

How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here.

About the Team

Aircall’s Forward Deployed Engineering team connects our innovative AI Agents technology to real-world SMB workflows. We turn possibility into production — delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working cross-functionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, hands-on role at the intersection of technical consulting, project leadership, and AI adoption strategy. You don’t need to be a full-time software engineer, but you should be fluent in APIs, very confident managing technical projects, and eager to continuously learn, build, and scale new models that empower both customers and teammates.

About the Role

As a Forward-Deployed Engineer, you’ll own the end-to-end delivery of technically sound, low-code AI solutions for Aircall customers. You’ll design, implement, and operationalize workflows that connect the AI Agent with CRMs, help desks, and communication tools. You’ll also play a key role in driving team upskilling, building reusable frameworks, and leading cross-functional initiatives that improve how Aircall deploys AI at scale. This is a hands-on role where you’ll translate customer challenges into scalable technical solutions, working directly with Product and Engineering to refine Aircall’s platform and accelerate adoption.

Please note, this is not a software engineering role. This is a hybrid, revenue driving role across Solutions Engineering, Software Engineering, Consulting, Professional Services, and Product Ownership

What you'll do:

Lead customer discovery and design sessions to map business processes, identify automation opportunities, and define solution architecture.
Design, build, and deploy integrations using low/no-code platforms (Zapier, Make, n8n, Workato) and CRM automation tools (HubSpot Workflows, Salesforce Flow) with API connectors.
Collaborate with Engineering to validate technical feasibility, resolve blockers, and share field learnings that inform product improvements.
Configure and optimize the AI Agent — defining intents, prompts, actions, guardrails, and performance metrics.
Manage complex, cross-functional deployments — defining timelines, aligning stakeholders, ensuring accountability, and delivering on time and within scope.
Create scalable models and reusable frameworks (templates, playbooks, reference architectures) that make future projects faster and more consistent.
Champion continuous learning and enablement — train peers, run internal workshops, and document best practices to raise the technical bar across the team.
Run global, targeted outbound campaigns within the existing customer base to generate pipeline and accelerate adoption, working closely with the customer marketing team.
Collaborate with GTM leadership to embed routines and cadences that drive accountability for new product pipeline, forecast accuracy, and performance tracking.
Own regional top-line targets for assigned products (e.g., AI Voice Agent MRR generated per area) by collaborating with AEs and AMs who hold add-on quotas.
Act as an internal product owner within the GTM function—defining product-specific MRR strategies, coordinating cross-functional support, and ensuring Aircall delivers the leading AI-enabled communication platform.
Collaborate with Product and PMM to shape the AI Voice Agent roadmap based on customer needs, integration insights, and field learnings.
Drive internal and external product education, including enablement for System Integrators (SIs) and channel partners.
Maintain deep awareness of AI and CX industry trends, ensuring Aircall’s positioning remains competitive and insights continuously feed back into product and GTM strategies.

What you'll bring:

0-6+ years of experience in technical consulting, solutions engineering, or integration-focused project management.
Strong command of APIs, webhooks, and data structures (JSON, REST, GraphQL) — able to design and troubleshoot integrations confidently. Even better if you have experience with MCP Servers.
Hands-on experience with low-code orchestration tools (Zapier, Make, n8n, Workato) and CRM automation (HubSpot, Salesforce).
Practical understanding of AI workflow configuration, including prompt engineering, evaluation, and monitoring.
Proven ability to lead cross-functional projects, working with Engineering, Product, and Customer Success to deliver scalable outcomes.
Excellent communication and stakeholder management skills, translating between technical and business audiences.
A growth mindset — constantly learning new tools, frameworks, and ways to improve the customer experience and team capability.
Nice-to-haves:
- Experience in telephony, voice, or contact center systems (SIP/WebRTC, call routing, containment, AHT).
- Familiarity with BI and analytics tools (Looker, BigQuery, Snowflake).
- Exposure to scripting (JavaScript/Python) for light customization and debugging.

What Success Looks Like:

Consistent delivery of high-quality, scalable AI Agent deployments with clear business outcomes.
Shortened time-to-first-value and increased automation adoption across SMB customers.
Reusable frameworks, models, and templates actively used by peers and partners.
Strong collaboration with Engineering and Product to enhance platform capabilities.
Demonstrated leadership in team enablement and upskilling, with measurable impact on technical excellence.
Sustained improvements in customer metrics (containment, AHT, CSAT) and revenue impact (ARR, NRR) driven by your solutions

Why This Role is Unique

This is a role for builders, connectors, and enablers. You’ll be at the intersection of AI innovation, customer experience, and scalable delivery — combining technical curiosity with a consulting mindset. Every project you lead not only delivers value for customers but also strengthens Aircall’s internal capability to deploy AI faster and smarter.

If you’re motivated by making cutting-edge technology accessible and impactful — while continuously learning and helping others do the same — this is the perfect next step in your career.

Why join us?

Key moment to join Aircall in terms of growth and opportunities

‍

️ Our people matter, work-life balance is important at Aircall

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural mindset

Competitive salary package & benefits

DE&I Statement:

At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.

Want to know more about candidate privacy? Find our Candidate Privacy Notice

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Apply Now

Refine Your Search

engineer apac jobs in parramatta, nsw

Forward Deployed Engineer (AI Solutions) - APAC Market

Manager, Technical Services

Director, AI Native Sales APAC

Technical Platform Expert - Sydney

Partner Manager

Forward Deployed Engineering Manager

Gen AI Architect Google

Software Engineer

Technical Director - Planning

Principal Swarm Lead

Manager, Systems Engineering

Customer Engineer, APAC Market

Implementation Engineer

Senior Design / Design Engineer

Lead Engineer, Cyber Security, Incident and Threat Responder

Data Center Mechanical Engineer

Systems Engineer

Mechanical Lead

Head of SRE Engineering

Data Engineering Technical Coach

I want to receive the latest job alert for engineer apac in parramatta, nsw

Related Searches

Explore jobs in more locations

What you'll do:

What you'll bring:

What Success Looks Like:

Job Seeker Tools

Employer Tools

Browse

Stay Connected