In-Demand Telecommunications engineer Jobs in Parramatta, Nsw

Technical Support Engineer
Verkada —Sydney NSW
- Customer service
- Writing skills
- Engineering
- Commuter assistance
- Health insurance
22h
System Engineer RAN OSS
Optus —Macquarie Park NSW
- Management
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- Bachelor's degree
- Parental leave
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Senior Security Platform Engineer - SIEM and SOAR
Optus —Sydney NSW
- Management
- Scripting
- APIs
- Parental leave
- Employee discount
Principal Network Architect, Backbone Network
Firmus Technologies —Sydney NSW
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
3d
Senior Consultant - Exposure Management & Asset Visibility
NCS Australia —Sydney NSW
- Full-time
- Hybrid work
- Management
- APIs
Quick Apply
1d
Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems
Amazon Kuiper Australia Pty Ltd —Sydney NSW
- Full-time
- Bachelor's degree
- No degree
- Scripting
Construction Project Manager
Equinix —Sydney NSW
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
1d
Senior Solutions Engineer (Presales) - Enterprise Customers
Neo4j —Sydney NSW
- Remote
- Azure
- Computer Science
- Engineering
Security Program Manager, AWS DC Security
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- Management
- AWS
- Construction experience
- Health insurance
- Employee assistance program
2d
Electrical BIM Designer, DC Design Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Full-time
- AutoCAD
- AWS
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Partner Sales Manager (Re-seller) - ANZ
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Management
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- Salesforce
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Senior Software Engineer II
RELX —North Sydney NSW
- Full-time
- Computer Science
- Data analysis skills
- Analysis skills
- Health insurance
- Employee assistance program
Principal Software Engineer – Backend Platforms & Service Domains
Commonwealth Bank —Sydney NSW
- Full-time
- AWS
- APIs
- AI
DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm
The Argyle Network —Sydney NSW
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- Full-time
- DevOps
- Engineering
- Office
Sales Manager - ANZ Industries
Teradata —Sydney NSW
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Customer Success Architect
Prophet Tech Pty Ltd —Sydney NSW
- Full-time
- SQL
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Azure/Databricks Cloud Architect
Pyramid Global Technologies —Sydney NSW
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- Computer Science
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Technical Support Engineer

Verkada -
Sydney NSW

Apply Now

Job Details

22 hours ago

Benefits

Commuter assistance
Wellness allowance
Health insurance
Dental insurance
Annual leave
Parental leave
Free food

Qualifications

TCP
CCNP
Customer service
Writing skills
CCNA
Engineering
Technical support
CCDA
Master's degree
CEH
DHCP
Electrical experience
Bachelor's degree
CompTIA Network+
DNS
APIs
HTTPS
Cybersecurity
CompTIA Security+
Information Technology

Full Job Description

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform's impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that's alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We're rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About The Role

Verkada is expanding rapidly in Sydney and the JAPAC region. We are looking for a Technical Support Engineer to join our elite team of engineers serving our growing base of enterprise customers. This high-impact role centers on owning and resolving challenging issues across the entire suite of Verkada products, acting as customers' go-to person for difficult problems, and providing crucial support.

Your responsibilities will involve diving deep into intricate customer environments, troubleshooting complex systems, and educating customers and partners on installation and configuration best practices. You will collaborate closely with the Engineering and Product teams to identify and resolve bugs, providing essential feedback to drive product improvement. You will help develop the team by working with other engineers on tough problems, effective communication strategies, and mastery of the Verkada portfolio.

This role requires that you be on-site 5 days per week at our vibrant office in Sydney where collaboration and innovation thrive.

What You'll Do

Full-stack troubleshooting of the entire Verkada platform including, network, hardware, software, and electrical issues
Provide best practice design, installation, and configuration expertise to enterprise customers
Communicate technical matters to customers both orally and in writing
Own customer issues from creation to resolution
Collaborate with Engineering and Product teams to test new products and identify bugs
Write technical knowledge base articles and whitepapers
Staying up to date on the latest products and industry technologies
Build tools and processes that will scale

What You Bring

1+ year of experience in a Technical Support Engineering or IT role
Bachelor's or Master's degree in related technical discipline: Networking, Telecommunications, Systems Administration, Information Technology, Computer Science, Computer Engineering, Electrical Engineering, or Cybersecurity from an accredited college
Strong understanding of network fundamentals: HTTP/HTTPS, TLS, VLANs, TCP/IP, DNS, NAT, DHCP, 802.11, firewalls, Ethernet/Cabling, PoE, and software systems
Experience with electrical, Linux, APIs, Python or other coding languages is a plus
Ability to communicate complex technical matters both orally and in writing
Excellent customer service skills and ability to multitask and prioritize in a fast-paced environment
Demonstrated problem-solving skills and attention to detail
Industry certifications are a plus: CCNP, CCNA, CCENT, CCDA, CWNP, CWNA, MCSE, CEH, Network+, Security+, A+

Australia Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs – Premiums are 66% covered
Medical, optical, dental, and hospital coverage
Paid parental leave policy & fertility benefits
Life and Disability coverage
Time off to relax and recharge through our paid holidays, firmwide extended holidays, accrued vacation days, and personal sick time
Professional development stipend
Wellness/fitness benefits
Healthy meals provided daily
Commuter benefits

Additional Information:

We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

Your application will be handled in accordance with our Candidate Privacy Policy.

Apply Now

Refine Your Search

telecommunications engineer jobs in parramatta, nsw

Technical Support Engineer

System Engineer RAN OSS

Senior Security Platform Engineer - SIEM and SOAR

Principal Network Architect, Backbone Network

Senior Consultant - Exposure Management & Asset Visibility

Ground Terminal Tech Operations Engineer, Amazon Leo Ground Systems

Construction Project Manager

Senior Solutions Engineer (Presales) - Enterprise Customers

Security Program Manager, AWS DC Security

Electrical BIM Designer, DC Design Engineering

Partner Sales Manager (Re-seller) - ANZ

Senior Software Engineer II

Principal Software Engineer – Backend Platforms & Service Domains

DevOps Engineer â€“ Join a Mission-Driven Cyber Security & Defence Firm

Sales Manager - ANZ Industries

Customer Success Architect

Azure/Databricks Cloud Architect