Reference Number: 6038
Category: Administration and Support
Department: Cancer Services
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Permanent, full time
40 hours per week (includes ADO monthly)
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and statewide. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.
About Medical and Cancer Services
The Medical and Cancer Services Division is one of six divisions within the Chief Operations Officer Directorate of Austin Health. The Division’s clinical services operate across all three Austin Health campuses and Grampians Health Services (GH) within the Ballarat Regional Integrated Cancer Centre (BRICC) and comprise a complex range of national, state-wide organisational wide and specialty clinical services.
Austin Health is one of four health service ‘hubs’ in Victoria which operate radiotherapy services. Austin Health operates two radiation oncology centres in Victoria under the State Governments hub and spoke model. The metro hub is based at the Olivia Newton-John Cancer Wellness & Research Centre (ONJ Centre) in Heidelberg, and the Ballarat Austin Radiation Oncology Centre (BAROC) is housed in the Ballarat Regional Integrated Cancer Centre (BRICC) in Grampians Health Ballarat. Both centres provide multi-disciplinary care including both nursing and allied health services, innovative and progressive approaches to treatment underpinned by the guiding principle of patient centred care and wellness for all patients.
The multi-disciplinary teams at both sites are committed to excellence in practice and care. Staff undertake a range of professional development activities, are involved in research trials and liaise and consult with a wide range of specialists and health care professionals to ensure the care offered is at the leading edge of technology. The equipment at both sites is state-of-the-art, and the treatment options available ensure every disease site is treated according to best practice.
About the role
A regular day will see you:
Support the Radiation Oncology Operations Manager in administrative responsibilities
Organise and manage the administrative staff, including meeting rostering requirements, provision and planning of any required leave, planning job rotation with correct skill sets, ensuring that departmental needs are met
Provide day to day operational administrative management of reception
Assist with updating clerical work practice standards, associated documentation, workflows and standard operating procedures
Conduct PRD’s for Administration Officers
Ensure policies and procedures are maintained and embedded in local work areas
Engage in processes to monitor timely service delivery and participate in improvement activities
Provide high level training and support to administrative officers, and other relevant department staff on the systems utilised and processes in place
About you
To be successful in this role you’ll bring with you:
Previous leadership experience in a similar role
In depth knowledge of administration roles, reception and patient facing support roles
Ability to communicate effectively in both oral and written manner
Ability to positively support administrative staff with both technical and people management skills to achieve best practice in customer service delivery
Demonstrated organisation and time management skills
Ability to work autonomously, as a leader and member of an effective team
Our benefits
Working at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
Greater take-home pay through generous salary packaging, for living expenses, meals, and holiday accommodation.
A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program.
Onsite childcare at Austin Hospital, easy access via public transport and car parking options.
Mentoring and career development opportunities.
Work with us!
We are committed to cultural safety and health equity for Aboriginal and/or Torres Strait Islander People. We celebrate, value, and include people of all backgrounds, genders, identities, cultures, bodies, and abilities. We welcome and support applications from talented people identifying as Aboriginal and/or Torres Strait Islander, people with disability, neurodiverse people, LGBTQIA+ and people of all ages and cultures.
If you feel this role is right for you, we encourage your early application. Even if you don’t meet every single requirement, we encourage you to apply. What matters most is your passion, your drive and your willingness to learn and contribute. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date.
All appointments are made subject to a satisfactory National Police Check and if required, a Working with Children Check. Austin Health is a child safe organisation, committed to upholding the rights, safety, and wellbeing of children and young people in line with Child Safe Standards. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager: Emma Wadeson, Divisional Director Medical and Cancer Services at
[email protected]
Interested in finding out more about this opportunity? Read the position description for further details.
Application closing date: Sunday 13 September 2026
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