Req ID:526071
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
We are looking for an Information Systems & Technology Operations Specialist in Brisbane, for a newly created role. Alstom has many modern cloud-based applications (eg. ERP, Engineering, Administration, HR, Payroll etc) with various end user devices (eg. workstations, PCs, tablets, smartphones etc). In Alstom IS&T, the technical work (setting up PCs, switches, servers) is performed by outsourced partners. In this role, while not performing the detailed technical work, the person needs to have IT knowledge to assist in solving problems and suggest technology or process improvements.
Key Responsibilities :
- Manage the IT infrastructure needs and support of the Brisbane Sector 1 North Project
- Coordinate business IT issues to ensure these are addressed in a timely manner by the Alstom IT and DTi Support Teams per SLAs and per business needs
- Monitor actions assigned to Alstom and DTi IT Support Teams and escalate as needed
- Manage in deployment (including testing) of ERP application hardware
- Manage the IT application needs and support of the S1N Project
- With the assistance of other business stakeholders, manage the key IT systems (eg. finance and project management)
- Ensure all applications are supported and meet SLAs
- Support IS&T Local Operations
- Support IS&T Local Operations Lead and Alstom IS&T partners as needed on operational activities (including WAN, LAN, WiFi, LDRs, etc)
- Organize troubleshooting between technical teams and business
- Ensure IS&T on-boarding and de-boarding processes are met
- Asset management process (including PCs, printers, mobile phones, 5G routers)
Preferred Skills/Competencies:
To be considered for this role, candidates need to demonstrate the following skills experience and attributes:
- IT or Engineering Degree or advanced experience
- System Knowledge: Microsoft O365, ERP, Finance, Project Management systems, Primavera P6 and Microsoft Dynamics
- Technical knowledge of PCs and operating systems (Windows), tablets (IOS and Androids) and Smartphones (IOS and Androids)
- Technical knowledge of servers, networking equipment (switches and routers), printers, etc
- Ability to diagnose issues in business applications and problem solve
Alstom, a great place to grow
Perks & Benefits
- 18 weeks paid parental leave
- Purchase up to 3 additional weeks of annual leave.
- Flexible public holidays – swap public holidays to suit your preference.
- ME day – an additional paid day off each year.
- Employee Assistance Program (EAP) plus access to our Wellbeing Hub.
- Family discounts on car hire and car sharing.
- Volunteering leave.
- Diversity & Inclusion employee network groups.
- Discounted private medical insurance, novated leasing.
- Salary Continuance Insurance.
- Our investment in your development, through award-winning learning.
You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!
Important to note
As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.
An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.
We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].
For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.
As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.
Job Segment: Operations Manager, Payroll, Project Manager, ERP, Operations, Finance, Technology
