In-Demand Network operations engineer Jobs in Crestmead, Qld

Service Desk Engineer
The Coffee Club —South Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- POS
- Restaurant
- Parental leave
Quick Apply
1d
Graduate Engineer 2027 – Integrated Water Planning
Egis Group —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Civil Engineering
- Parental leave
Quick Apply
1d
Site Reliability Engineer II, APAC
Jamf —Brisbane QLD
- On call
- Remote
- Writing skills
- AWS
- AI
22h
Senior Network Engineer
Superloop —Brisbane QLD
- On call
- Hybrid work
- Microsoft Access
- Administrative experience
- AWS
1d
Graduate Engineer 2027 – Integrated Water Planning
Egis —Brisbane QLD
- Contract
- Microsoft Excel
- Analysis skills
- Civil Engineering
- Parental leave
22h
AECOM Water Resources Opportunities - ANZ
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
9h
Construction Manager
Boral —Brisbane QLD
- Full-time
- Engineering
- No degree
- Construction experience
23h
Testing and Commissioning Engineer
Hitachi —Brisbane QLD
- Full-time
- Engineering
- Bachelor's degree
- In-person
- Employee assistance program
4d
Senior / Principal Mechanical Engineer – Rolling Stock
AtkinsRéalis —Brisbane QLD
- Full-time
- Hybrid work
- Maintenance
13d
Controls Design Engineer, Controls Design Engineering
Amazon Corporate Services Pty Ltd —Brisbane QLD
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Senior Water & Wastewater Network Engineer
Stantec —Brisbane QLD
- Part-time
- Engineering
- Bachelor's degree
- Construction experience
- Work from home
- Employee assistance program
Senior Civil Engineer - Water Infrastructure
AECOM —Brisbane QLD
- Full-time
- Hybrid work
- Communication skills
Principal Engineer (Civil)
Queensland Government —Brisbane QLD
- Temporary
- Construction experience
- Civil Engineering
- Leadership
12d
Civil Lead – Water Infrastructure
AECOM —Brisbane QLD
- Full-time
- Hybrid work
Civil Engineer (Urban Development)
Egis Group —Brisbane QLD
- Full-time
- Hybrid work
- AutoCAD
- Business development
- Communication skills
- Parental leave
Quick Apply
2d
Customer Success Engineer (Machine Identity Management)
Palo Alto Networks —Brisbane QLD
- Computer science
- Azure
- Computer Science
Field Service Engineer (Qualified Electrician) - Infection Control QLD
Getinge Australia Pty Ltd —Brisbane QLD
- Customer service
- Parental leave
Traffic Engineer/Modeller
GHD —Brisbane QLD
- Hybrid work
- Bachelor's degree
- Construction experience
- Civil Engineering
Civil Engineer (Urban Development)
Egis —Brisbane QLD
- Contract
- AutoCAD
- Business development
- Communication skills
- Parental leave
2d
Software Engineering Manager
Metrea —Brisbane QLD
- Management
- Organisational skills
- Software development
- Health insurance
- Annual leave
Quick Apply

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Service Desk Engineer

The Coffee Club -
South Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time
1 day ago

Benefits

Parental leave
Transportation links

Qualifications

Jira
Micros POS
Microsoft Office
IT support
POS
TeamViewer
Communication skills
Intune
Help desk

Full Job Description

Are you a customer‑focused IT professional who enjoys problem‑solving and keeping systems running smoothly in a fast‑paced retail environment?

We’re looking for a Service Desk Engineer to be the first point of contact for IT support across the Minor DKL Food Group. This role suits someone who enjoys supporting people and stores, troubleshooting issues, and delivering reliable IT services across a national network.

Who are we?

Minor DKL Food Group is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL. With brands including The Coffee Club and Veneziano Coffee, and boasting over 400 stores across 11 countries, our network employs more than 5,000 people.

For 35 years, The Coffee Club has been an iconic & beloved staple in Australia. The Coffee Club was built on a foundation of family, friends, and meeting customer needs. We’re more than just a café; we’ve created a space that’s casual yet sophisticated, stylish yet affordable. Today, we’re one of the world’s largest Australian café chains, serving millions of loyal customers.

What is the role?

Reporting to the Systems Support Manager, you’ll provide Level 1 and 2 IT support to corporate users and the store network, with a strong focus on POS systems, end‑user support, cloud technologies and service desk operations.

Key Responsibilities Include:

Provide Level 1 and 2 IT support to corporate users and the store network
Act as the first point of contact for IT incidents and service requests
Troubleshoot POS systems (Micros), hardware, software and connectivity issues
Support end‑user devices including desktops, laptops, printers and peripherals
Log, triage and manage incidents and requests via Jira Service Desk
Monitor ticket queues and follow up to ensure timely resolution
Support user onboarding and offboarding, including device setup and access provisioning
Assist with identity, access and device management using Entra ID, Intune and Meraki
Use remote support tools (TeamViewer) to assist users nationally
Escalate complex issues and contribute to system improvements and documentation

Who are we looking for?

You’re organised, reliable, and enjoy helping people solve technical problems. You remain calm under pressure, communicate clearly, and take pride in delivering consistent, high‑quality support across a diverse user base.

You will bring:

1–2 years’ experience in an IT support or service desk role
Experience supporting POS systems (Micros highly regarded)
Strong knowledge of Microsoft operating systems and Office 365
Experience with Microsoft Entra ID, including conditional access and role‑based access control
Exposure to ITSM tools (Jira Service Desk) and remote support tools (TeamViewer)
Experience supporting laptops, desktops, printers and peripheral devices
Understanding of cloud networking technologies (Meraki)
Strong communication, organisation and problem‑solving skills
High attention to detail and ability to manage competing priorities

Why should you come work for us?

We’re proud of our collaborative, high-energy workplace where expertise is valued, ideas are welcomed, and people genuinely support one another.

You’ll enjoy:

Working from our modern Southbank office, close to public transport and great local amenities
A supportive team environment with strong collaboration across HR, Payroll, and Finance
Flexible working arrangements to support work-life balance
A range of employee benefits including employer-funded paid parental leave, purchased annual leave, and access to subsidised training and development programs
Barista-quality coffee every day

How do I apply?

If you're ready to contribute your skills and passion to our team, we want to hear from you!

To apply, please submit your CV/ Resume addressing your suitability for the role.

Hit the Apply Now button!

Company Overview

At Minor DKL Food Group, we combine global operational excellence with a passion for innovation and community. Whether you're interested in franchised restaurant operations or the creative, purpose-driven world of specialty coffee, we offer diverse roles that empower you to grow and make a positive impact. If you want to further your hospitality career at The Coffee Club—or explore the sustainable, artisanal realm of specialty coffee with Nomad Coffee Group, our proudly B Corp certified specialty coffee arm—there's a place for you here. Discover a career where every cup, every service, and every experience contributes to our shared success. Join us and be part of a team that’s driving change in the world of coffee and hospitality.

Quick Apply

Refine Your Search

network operations engineer jobs in crestmead, qld

Service Desk Engineer

Graduate Engineer 2027 – Integrated Water Planning

Site Reliability Engineer II, APAC

Senior Network Engineer

Graduate Engineer 2027 – Integrated Water Planning

AECOM Water Resources Opportunities - ANZ

Construction Manager

Testing and Commissioning Engineer

Senior / Principal Mechanical Engineer – Rolling Stock

Controls Design Engineer, Controls Design Engineering

Senior Water & Wastewater Network Engineer

Senior Civil Engineer - Water Infrastructure

Principal Engineer (Civil)

Civil Lead – Water Infrastructure

Civil Engineer (Urban Development)

Customer Success Engineer (Machine Identity Management)

Field Service Engineer (Qualified Electrician) - Infection Control QLD

Traffic Engineer/Modeller

Civil Engineer (Urban Development)

Software Engineering Manager

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