In-Demand Configuration manager Jobs in Queensland

Senior Technology Officer
Queensland Government —Rockhampton QLD
- Management
- Customer service
- Communication skills
13d
ICT Change Manager
Queensland Government —Brisbane QLD
- Analysis skills
- Leadership
- Negotiation
1d
ICT Technical Coordinator, Software Packaging and Deployments
Queensland Government —Brisbane QLD
- Full-time
- Microsoft Access
- University
- Communication skills
5h
Senior Consultant – Systems Engineering (V&V)
Acmena Group —Brisbane QLD
- Management
- Master's degree
- Business development
- Employee assistance program
Software Architect (IFS Cloud)
InfoConsulting Group —Brisbane QLD
- Full-time
- Remote
- ERP systems
- Bachelor's degree
- APIs
Quick Apply
Maintenance Engineering Manager
ALSTOM —Ipswich QLD
- Contract
- Communication skills
- Parental leave
23h
Administration Assistant
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
Quick Apply
1d

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ICT Change Manager
Queensland Government —Brisbane QLD
Monitor and manage all aspects of changes implemented in support of always current activities, including root cause analysis and problem identification.
1d
ICT Technical Coordinator, Software Packaging and Deployments
Queensland Government —Brisbane QLD
A cover letter (maximum 2 pages) that outlines your experience, skills and abilities and responds to the 'How you will be assessed' criteria.
5h

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Senior Technology Officer

Queensland Government -
Rockhampton QLD

Apply Now

Job Details

13 days ago

Qualifications

Management
Incident management
Customer service
ITIL
ServiceNow
Communication skills

Full Job Description

What you'll do

Configure/install/monitor/support/manage the ICT environments by applying high level technical expertise.
Provide timely support to clients by conducting thorough investigation and diagnosis of incidents and providing remedial action to ensure agreed Service Levels are maintained.
Develop, maintain and work within procedures for the maintenance and support of one or more technical domains - see Appendix 1.
Provide excellent customer service by applying effective organisational and communication skills with an ability to negotiate, advise and work collaboratively with others to reach decisions.
Meet enterprise service levels by applying eHealth incident management processes.
Ability to supervise staff in the delivery of high quality ICT support by ensuring standards and procedures are adhered to.

About you

We are searching for someone who has:
Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in one or more technical domains.
Proven experience in delivering high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
Proven experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
Demonstrated ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including mentoring of junior staff, and enhance the provision of quality client service in a team environment.
Well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.
Demonstrated experience or the ability to quickly learn ServiceNow and ITIL Service Management processes.
Ability to maintain an awareness and understanding of new and emerging ICT technologies and products as they relate to eHealth Queensland.

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing.

Competitive salaries

12.75% superannuation
17.5% leave loading

Employee wellbeing & development

Access to 24/7 confidential employee support providers and counsellors including for immediate family members
Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
Access to a variety of programs and initiatives to support training and career growth.
Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.

Ready to apply?

For further information on how to apply please review the attached Role Description.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

configuration manager jobs in queensland

Senior Technology Officer

ICT Change Manager

ICT Technical Coordinator, Software Packaging and Deployments

Senior Consultant – Systems Engineering (V&V)

Software Architect (IFS Cloud)

Maintenance Engineering Manager

Administration Assistant

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