The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
- Health and Wellbeing: Combined Health Insurance, Employee Assistance Program, Wellness program
- Financial Benefits: Competitive pay, Profit Sharing, Life and Disability Insurance, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Bereavement
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
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Requirements:
The Principal Architect leads Professional Services delivery engagements and cross-functional technical teams on customer programs or projects. The Principal Architect is responsible for technical communications with WWT Engineers, Architects, and the customer for projects. The Principal Architect will sometimes participate in several Customer projects concurrently.
A Principal Architect must be capable of supervising and leading technical teams and be a recognized expert by significant career experience in enterprise IT leadership or by demonstrated technical/professional services expertise in one or more WWT technology practices.
The Principal Architect may be assigned to lead customer-facing services projects of varying size and complexity that will often include the development of project deliverables (examples include white papers, plans, strategies, designs, assessments, and business case analyses). When the Principal Architect is designated the Solution / Technical leader, they will combine with PMO leadership to form the “Two in the Box” model, a vital part of the WWTs approach to driving successful project outcomes.
DUTIES AND RESPONSIBILITIES
Solutions / Technical Leadership Role:
- The Principal Architect understands all client scopes and objectives. They will be the one solution / technical voice facing the client externally and the escalation point internally for WWT employees, Partners, and Contractors.
- The Principal Architect will partner with the PMO counterpart to resolve Risks and Issues upon identification.
- The Principal Architect is accountable for resolving technical Risks and Issues in their project using their background and the array of resources available within WWT.
- The Principal Architect holds staff, contractors, and partners responsible for ensuring that The WWT best practices and templates are followed and delivered to the customer.
- The Principal Architect will review deployment documents, technical assessments, and other technical outputs to ensure a correct and consistent tone is delivered as defined by “One Voice.”
- The Principal Architect will manage their respective project as if it were their own stand-alone business and deliver a service that matches WWTs expectations, focusing on profitability and professionalism.
Primary:
- Main technical contact between WWT and customer from beginning to end of a project ensuring the team meets the customer's technical needs.
- Demonstrated ability to lead architecture development activities and methodologies leading to comprehensive discovery, analysis, and technical/business recommendations.
- Advanced communication skills, including business/technical writing and presentations.
- Advanced ability to present in-depth technical solutions.
- Self-motivation with the ability to motivate and energize a project team.
- Drive to exceed customer and project goals.
- Demonstrate ability to work successfully at all customer levels, from C-level executives to end users.
- Thoughtful leadership and innovative thinking.
- Can maintain positive peer & customer service attitude in the face of significant challenges.
- Drive additional profitable growth within the accounts.
- Develop relationships throughout the customer's organization to source new business.
- Responsible for the delivery of project work, ongoing quality of the work, ensuring standards and delivery methodologies are being followed and appropriate resources are available to meet the current and future demands of the project.
- Participate with Sales during the sales process through Project Scoping Workshops (PSWs), presentations, solutions, and development of Scopes of Work.
- Provide the bridge between Sales and Professional Services as new opportunities are closed.
- Proven track record of customer focus, including the ability to foster long-term client relationships.
- Ability to successfully manage partner and vendor resources.
- General understanding of financial forecasting, reporting, and budgeting.
- Personnel management experience.
- Expert knowledge of project architectural principles and practices.
- Willing to travel 50-75% of the time.
- Proactively detects technical deficiencies and develops practical, workable solutions to problems.
- Takes full responsibility for the overall execution and delivery of critical tasks or projects.
- Creates an environment where others feel safe to be open and candid and where conflicting ideas and opinions are regularly discussed.
Collaboration & Leadership
- Conveys the WWT vision in real and relevant terms that others can identify with, helping others see how things will improve.
- Stays focused on the team and WWT strategic priorities and allocates their time and resources accordingly.
- Works with and through others to consistently break down barriers between teams.
- Demonstrated ability to coach and mentor.
- Proactively seek ways to expand technical knowledge.
- Possesses professional maturity and presence.
- Works actively on mentoring and team development with more junior team members.
- Proficient in the aspects of project launch and closure.
- Ability to act as a technical expert.
- Good technical, problem-solving, and communication skills.
- Manage technical swim lanes of large or multi-disciplinary/multi-phased projects, including planning, staffing, budgeting, and delivery.
- Maintain current knowledge of industry trends and tools to provide best-practice insight and best-in-class recommendations to management.
- Ensure that all components and usage are consistent and compliant with all applicable regulatory, departmental, IT, and corporate standards, policies, and guidelines.
- Perpetually positive and optimistic, lives and breaths core values.
- Ability to solve problems and resolve project dysfunction using creativity or leveraging core values.
- Ability to leverage core values to hold individuals or teams accountable and advocate core values.
EDUCATIONAL/EXPERIENCE REQUIREMENTS
Minimum
- Minimum five years (5) of industry experience in IT infrastructure architecture development and technology consulting, advisory, or professional services.
- 3-5 years experience as a Senior or Lead Architect or equivalent experience.
Preferred:
- Thorough understanding of at least one central WWT technology core focus area (Infrastructure Modernization, Security Transformation, or Multi-cloud architecture), key technology partners, and industry trends.
- One or more major industry IT certifications, ideally with one or more of WWT's core OEM partners.
- Demonstrated leadership, team building, and management skills.
- Advanced client-facing skills, including analyzing and providing solutions to complex architecture or services problems, influencing and negotiating with clients.
- Demonstrated technical consulting experience in one or more vertical sectors: government, public sector, higher education, finance, health care, technology, or other commercial.
