In-Demand Document controller Jobs

Customer / Technical Support Specialist
M3DICINE —Eight Mile Plains QLD
- Full-time
- Salesforce
- Microsoft Office
- Organisational skills
Quick Apply
Senior Project Coordinator
WSP —Perth WA
- ERP systems
- Microsoft Office
- Computer skills
1h
Contract Administrator / Program or Project Administrator
JMD Railtech —Brisbane QLD
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Project Administrator
SIMPEC —Bunbury WA
- Full-time
- Microsoft Office
- Administrative experience
- SharePoint
Project Coordinator
Conduent Business Services (Australia) Pty. Ltd. —Melbourne VIC
- Full-time
- Management
- Microsoft Office
- Communication skills
Project Coordinator / Civil Engineering Technician
DCOH —Darwin NT
- $100,000 - $130,000 a year
- Full-time
- Engineering
- Master's degree
- Construction
Quick Apply
Product Line Support Specialist
Sandvik —Perth WA
- Full-time
- Engineering
- ERP systems
- Microsoft Office
- Parental leave
- Employee assistance program
14d
Senior Project Coordinator
DCOH —Darwin NT
- Full-time
- Civil engineering
- Microsoft Office
- Master's degree
Quick Apply
Project Administrator - Rail & Metro
SMEC —Brisbane QLD
- Full-time
- CRM software
- Management
- Microsoft Office
- Parental leave
Business Support Officer - Operations
Perkins Builders —Perth WA
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Estimator/Project Administrator
ASSA ABLOY —Clontarf QLD
- Management
- Sales
- Microsoft Office
4d
Construction Cadets & Project Administrators
Hutchinson Builders —Cairns QLD
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Scylla Project Support Officer
Thales —Rydalmere NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Parental leave
10d
Project Coordinator Construction
Weyn Constructions Pty Ltd —Tuggerah NSW
- $65,000 - $80,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
2d
Legal Support Officer
Craveable Brands —Osborne Park NSW
- Full-time
- Hybrid work
- Microsoft Office
- Parental leave
- Free food
Project Site Administrator (12 Month Fixed Term Contract)
Consolidated Power Projects Australia —Melbourne VIC
- Contract
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance program
- Referral program
Quick Apply
Development Administrator – Retail Project Delivery & Tenant Coordination
Winarch Group —Newcastle NSW
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Organisational skills
Quick Apply
Senior Project Coordinator / Senior Architect (Contractor, 12 months)
HDR —Sydney NSW
- Temporary
- Microsoft Office
- Business development
- Leadership
QTMP EOI - Administration & Support / Planning & Scheduling
Downer Group —Australia
- Administrative experience

More jobs to discover

Find similar jobs that you might be interested in.

Senior Project Coordinator
WSP —Perth WA
Take ownership of key project financial activities, including budget, forecasting, variance analysis, invoicing, raising purchase orders.
1h
Senior Project Coordinator
DCOH —Darwin NT
Tertiary qualification in Construction Management, Civil Engineering or a related discipline. This Darwin-based role will demonstrate strong technical…
Quick Apply

I want to receive the latest job alert for document controller

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

document controller jobs near

Civil Engineer jobs in Darwin NT

Project Coordinator jobs in Melbourne VIC

Project Administrator jobs in Brisbane QLD

Legal Officer jobs in Osborne Park NSW

Office Administrator jobs in Morayfield Qld

Recruitment Administrator jobs in Sydney Nsw

Site Administrator jobs in Western Australia

Site Administrator jobs in Sydney Nsw

Site Administrator jobs in Maroochydore Qld

Site Administrator jobs in Perth Wa

Senior Project Coordinator jobs in Canning Wa

Senior Project Coordinator jobs in Richmond Vic

Senior Project Coordinator jobs in Malaga Wa

Senior Software Engineer jobs in Remote

Senior Project Coordinator jobs in Southern River Wa

Project Engineer jobs in Sydney Nsw

Research Assistant jobs in Greater Adelaide Sa

Administrative Assistant jobs in Brisbane Qld

Patient Care Assistant jobs in Perth Wa

Administrative Assistant jobs in Parramatta Nsw

Customer / Technical Support Specialist

M3DICINE
Eight Mile Plains QLD

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Salesforce
Mobile applications
Technical support
Microsoft Office
Organisational skills
Document management
Communication skills
Time management

Full Job Description

Listen, See and Feel....Life

M3DICINE is a medical device platform start-up company with the vision to be “The Heartbeat of the Planet", enabling anyone, anywhere, at anytime, to understand and benefit from clinically rich insights.

The company was founded by a small group clinicians and engineers focused on our mission of democratising healthcare through the creation of connected, elegant products, powered by intelligent and intuitive software. We design tools for dedicated healthcare professionals working tirelessly to care for our loved ones.

Our culture is inventive and passionate. We question traditional thinking wherever we can and apply our inventive approach to all aspects of the business. We work on projects and products that will change and save the lives of people around the world. Our customers are our partners.

Our team is comprised of a diverse range of professionals, united by our vision and commitment to our core values. We value openness, honesty, integrity and speaking our mind. We also value solution thinking and being proactive. We strive to add maximum value to everything we do.

Our employees bring their passion to work and are looking for like-minded team players, passionate about changing the world and delivering new and wonderful technologies that will change and save lives.

The Role

Due to the upcoming launch of our device, we are looking to add an enthusiastic, tech savvy Customer / Technical Support Specialist to the M3DICINE team, based out of our office in the Brisbane Technology Park (Eight Mile Plains).

In this hands-on, technical role you will be responsible for liaising with our customers as well as other internal customer experience managers to resolve queries by recommending solutions and guiding product users through features and functionalities. You will develop documentation, correspondence and technical content to support healthcare professional at all stages of their user lifecycle and ensure an excellent customer experience.

Your responsibilities will include:

Supporting our customers across each phase of the customer lifecycle, from post-sale introductions, kicking-off the relationship, onboarding and training, using the hardware, app and platform through to measuring and analysing data
Actively participating in the development and implementation of new product technical support documentation, plans and programs to ensure our customers experience amazing support
Assisting in the provision of direct on and offline technical support
Handling customer complaints, including receiving, logging, investigating, resolving and tracking/trending complaints in compliance with the Quality Systems and post market surveillance
Reporting the tracking and trending of field product performance metrics for both system and assay data to enable continuous improvement
Ensuring fact-based scientific and analytical best practices and principles are utilised to accomplish tasks and performance (e.g., establishment and implementation of NPS)
Providing technical assistance to sales, application specialists and marketing as required
Working closely with our product, engineering and sales teams to make sure customers’ needs and wants are captured and communicated internally, e.g. in the form of new feature requests, bugs identification or edge cases
Keeping your industry and technical knowledge current so that you can best support our customers and any future product launches that impact customer experience

You

We want to hear from you if you have a strong passion for customer service, creating a superb customer journey/experience, extensive experience providing support to device users, knowledge of Salesforce and a solid understanding of iOS/Android operating systems and mobile device functionality.

You are a self-starter, able to work autonomously while also proactively collaborating with colleagues and customers across different disciplines and time zones.

In addition, you will have:

Demonstrated customer support experience (3+ years), including experience in supporting web-based applications, cloud-based services and portals

Experience in healthcare, medical device and/or biotech industries, preferably with direct involvement in commercial operations or product launches. Technical support experience in supporting medical products is highly desired but not required

Experienced in:
- Salesforce (at least 2 years), including, but not limited, to case management, dashboard and report tracking and SLA/KPI management
- Both iOS and Android mobile operating systems, mobile device functionality and App Store platforms

A good understanding and familiarity with:
- Web based platforms
- Mobile hardware concepts and services like Bluetooth connectivity
- SaaS, IOT, database and cloud concepts
- Quality Systems and requirements for complaint handling, document control and quality control

Excellent written communication skills and computer literacy across the Microsoft Office suite of programs
Solid time management and organisational skills

Quick Apply

Refine Your Search

document controller jobs

Customer / Technical Support Specialist

Senior Project Coordinator

Contract Administrator / Program or Project Administrator

Project Administrator

Project Coordinator

Project Coordinator / Civil Engineering Technician

Product Line Support Specialist

Senior Project Coordinator

Project Administrator - Rail & Metro

Business Support Officer - Operations

Estimator/Project Administrator

Construction Cadets & Project Administrators

Scylla Project Support Officer

Project Coordinator Construction

Legal Support Officer

Project Site Administrator (12 Month Fixed Term Contract)

Development Administrator – Retail Project Delivery & Tenant Coordination

Senior Project Coordinator / Senior Architect (Contractor, 12 months)

QTMP EOI - Administration & Support / Planning & Scheduling

More jobs to discover

I want to receive the latest job alert for document controller

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected