Summary
We are seeking a highly capable Senior M365 Analyst to support the delivery and continuous improvement of Microsoft 365 services within a complex enterprise environment.
This role provides an opportunity to contribute to a secure, reliable and modern digital workplace, enabling effective collaboration and productivity across the organisation. You will work closely with business stakeholders and technology teams to ensure solutions are aligned with organisational priorities and deliver a high-quality end-user experience.
About the role
As a Senior M365 Analyst, you will be responsible for the design, implementation and ongoing optimisation of Microsoft 365 services, with a particular focus on SharePoint Online, Microsoft Teams, Power Platform, and emerging AI capabilities such as Microsoft Copilot.
The role requires a balanced capability across technical delivery, stakeholder engagement, and service management, supporting both strategic initiatives and day-to-day operations.
Key responsibilities
Design, implement and maintain solutions across:
Support the adoption and governance of Microsoft Copilot and Copilot Studio capabilities
Contribute to the implementation of information protection, compliance, and data governance controls using Microsoft Purview
Contribute to the delivery of M365 transformation, upgrade and migration initiatives
Engage with business stakeholders to understand requirements and translate them into fit-for-purpose solutions
Promote improved end-user experience, adoption, and usability across collaboration platforms
Support and optimise the Microsoft 365 and Azure platform environment
Develop and maintain automation using PowerShell, Microsoft Graph API, and PnP modules
Coordinate and support system upgrades, releases, and changes across internal teams
Contribute to IT Service Management (ITSM) processes, including incident, change, and problem management
Maintain accurate and comprehensive technical documentation and operational procedures
Skills and experience
Demonstrated experience (5–7 years) within the information technology sector, including exposure to enterprise-scale environments
Proven ability to contribute to or lead large-scale technology uplift or transformation initiatives
Strong technical expertise in SPO, MS Teams, Power Platform
Working knowledge with M365 Copilot, Copilot Studio, Agents
Experience working across the Microsoft 365 and Azure ecosystem
Proficiency in scripting and automation, including PowerShell, Graph API, PnP Modules
Experience coordinating system upgrades and cross-functional delivery activities
Well-developed communication and stakeholder engagement skills, with the ability to work effectively across diverse groups
Strong analytical capability, including the ability to assess, recommend and implement improvements
Demonstrated commitment to delivering high-quality service outcomes
Qualifications
Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go.
Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.
Application Close :
July 14, 2026
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