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Registered Nurse- MATRS

Serco Plc -
Adelaide SA

Apply Now

Job Details

Part-time

Qualifications

CPR Certification
AHPRA registration
Acute care
Communication skills
Nursing

Full Job Description

Are you an experienced Registered Nurse looking for a rewarding role that combines clinical expertise, autonomy, flexibility, and genuine purpose?

We are seeking expressions of interest from passionate nursing professionals to join the MATRS (Medical Advice, Triage and Referral Services) team, providing essential healthcare advice and support to active Defence members across Australia.

Working within a highly skilled nursing team, you’ll play a vital role in delivering telephone-based triage, medical advice, and referral services to Army, Navy, and Air Force personnel in a unique and fast-paced environment.

About MATRS

MATRS (Medical Advice, Triage and Referral Services) is a dedicated national healthcare service supporting active Defence Force members.

Work in a professional, respectful, and collaborative healthcare environment
Enjoy a hybrid working model combining Adelaide CBD office-based work and work-from-home flexibility (this is a fully telehealth based role once initially training in Adelaide CBD is completed).
Centrally located Adelaide CBD office with convenient public transport access
Enjoy a structured 24x7 rotating roster with penalty rates applicable
Benefit from a predictable 6-week permanent roster including nights and weekends
Access employee benefits, wellbeing initiatives, and discounts
Build experience in a unique national healthcare service supporting Defence members Australia-wide

What’s on offer?

Competitive hourly rates plus penalties
Hybrid working environment with easy access to the Adelaide CBD office via public transport
24x7 rotating roster including nights, weekends, and public holidays
Permanent 6-week roster for greater predictability and work-life planning
Part-time opportunity with flexibility across rostered shifts

What you’ll do

As a MATRS Registered Nurse, you will:

Deliver high-quality telephone triage, medical advice, and referral services
Conduct clinical assessments and support patient care decision-making
Provide healthcare guidance and referral pathways for Defence personnel
Maintain accurate clinical documentation and uphold best-practice standards
Participate in a 24x7 rotating roster, including night and weekend shifts

What you bring

As the ideal applicant you will have:

Unrestricted AHPRA registration as a Registered Nurse
Minimum of 12 months full-time postgraduate nursing experience in acute care, primary healthcare, emergency, telehealth, or military health settings
Current CPR certification (HLTAID009)
Strong clinical assessment and communication skills
Australian Citizenship and the ability to obtain and maintain a Baseline Defence Security Clearance
Commitment to ethical practice, continuing professional development, and patient-centred care
Ability to work autonomously in a telephone-based clinical environment

Want to know more?

Reach out to Katie Wintle on 0448 444 514 or email [email protected]

To explore this and other exciting opportunities, visit https://careers.serco.com/gb/en/apac

Apply Now

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