In-Demand Pre sales solutions engineer Jobs in Parramatta, Nsw

Staff Pre-sale Support Engineer
SentinelOne —Sydney NSW
- Remote
- Azure
- Computer Science
- Customer service
- Employee stock purchase plan
- Health insurance
Quick Apply
1d
AI Pursuit Strategic Account Manager - Sydney
Arista Networks —Sydney NSW
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick Apply
Senior Manager, Solution Consulting Platform AI & Data (Sydney or Melbourne based)
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- CAD
- AI
- Leadership
Quick Apply
Electrical Engineer - Low Voltage Switchgear
Vertiv —Sydney NSW
- Writing skills
- English
- Presentation skills
AI Technical Lead
Accenture —Sydney NSW
- Full-time
- Azure
- Master's degree
- AWS
- On-the-job training
- Parental leave
Technical Director/ WA Ports Lead - Perth
Moffatt & Nichol —Sydney NSW
- Full-time
- English
- Business development
- Bachelor's degree
Quick Apply
Head of Solution Engineering
TechBiz Global GmbH —Sydney NSW
- Full-time
- Remote
- Bachelor's degree
- APIs
- Communication skills
Client Implementation Manager – GRC
Diligent Corporation —Sydney NSW
- Hybrid work
- In-person
- Communication skills
- Annual leave
Quick Apply
Senior Clinical Research Manager
Medtronic —Sydney NSW
- Full-time
- Management
- Master's degree
Consulting Systems Engineer - APAC
Fortinet —Sydney NSW
- Full-time
- Azure
- Management
- Computer Science
Staff Solutions Architect - Payments
Airwallex —Sydney NSW
- Full-time
- Salesforce
- Bachelor's degree
- APIs
Partner Sales Manager- ANZ
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
Quick Apply
1d
Staff or Senior Technical Application Engineer – Windows 11 PC Ecosystem (Australia)
Qualcomm —Sydney NSW
- Remote
- Management
- Doctoral degree
- Computer Science
Manager, Legal Engineering, ANZ
Harvey —Sydney NSW
- Full-time
- Hybrid work
- Presentation skills
- Team management
- AI
- Annual leave
- Parental leave
Principal Specialist Solution Engineer, ITSM & Employee Service
Salesforce —Sydney NSW
- Full-time
- Management
- Salesforce
- APIs
Pre-Cast Concrete Factory Manager
Built Holdings —Sydney NSW
- Full-time
- Management
- Microsoft Office
- Manufacturing
- Health insurance
- Annual leave
AI Factory Customer Engineer
Armada —Sydney NSW
- Computer Science
- Engineering
- Bachelor's degree
Quick Apply
Professional Services Public Sector Presales Cloud Architect, AWS Professional Services ANZ
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- DevOps
- AWS
- AI
Cyber Senior Solution Architect (Australia)
NCC Group —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- AWS
- Annual leave
- Employee assistance program
Quick Apply

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pre sales solutions engineer jobs near parramatta, nsw

Staff Pre-sale Support Engineer

SentinelOne -
Sydney NSW

Quick Apply

Job Details

1 day ago

Benefits

Remote work allowance
Employee stock purchase plan
Health insurance
Parental leave
Employee assistance program

Qualifications

Azure
Computer Science
Customer service
Google Cloud Platform
AWS
Bachelor's degree
B2B
Security
SaaS
AI
Communication skills
Information Technology

Full Job Description

Our Purpose

At SentinelOne, we are driven by a clear purpose: to give the advantage to those who secure our future. As AI reshapes how organizations build, operate, and innovate, the responsibility to protect them becomes more critical than ever. When you join SentinelOne, your work helps protect global enterprises, critical infrastructure, and the technologies shaping tomorrow. If you are motivated by meaningful challenges and want your impact to be real, measurable, and global, you will find purpose here.

About Us

SentinelOne is a company at the intersection of AI and security, pioneering a new operating model for cybersecurity. Our AI-native platform unifies protection across endpoint, cloud, identity, data, and AI systems to deliver autonomous detection and response with clarity and speed. By combining real-time analytics, intelligent automation, and a unified data foundation, we reduce noise, simplify complexity, and empower security teams to focus on what truly matters.

Our teams are builders, problem-solvers, and innovators committed to shaping the future of security. If you are excited to solve hard problems alongside talented, mission-driven people, we invite you to help us build a safer future for humanity.

What Are We Looking For?

We're looking for people who are relentlessly curious and committed to continuous learning. AI is reshaping every function across our business, and we enable every team member, regardless of role or level, to build fluency in AI tools and concepts. Those who thrive here actively seek out new solutions, experiment thoughtfully, and apply what they learn to drive better, faster, smarter outcomes.

SentinelOne is seeking a passionate and dedicated Pre-Sale Support Engineer to join our rapidly growing Technical Support organization. This person will be the key interface between our customers, field engineers, and development, and handle customer cases on a variety of platforms, including Windows, Mac, and Linux.

What will you do?

Primary responsibilities include:

Provide grade-A support for our enterprise customers base in the APJ region.
Define, build, and implement tools to improve the speed and quality of support.
Assist with the design and rollout of new support channels and service offerings.
Develop and maintain standard operating procedures for common situations.
Analyze support workflows and make suggestions to improve efficiency and effectiveness.
Work closely with product teams to understand and give input into product changes pertaining to the customer service department whilst acting as the customers' advocate.
Working closely with the managers in the organization and other senior management to help customer service deliver on their components of overall company goals and objectives

What skills and knowledge should you bring?

Ideal candidates will have:

Bachelor's degree in Computer Science, Information Technology, or a related field with a minimum 8 years of experience in customer support or a customer-facing technical role (e.g., Technical Support, Customer Success, Professional Services)
Experience with delivering customer services, both frontline, second, and third tier levels, preferably within a SaaS B2B vendor environment
Expert-level proficiency in Windows, Mac, or Linux.
Network or Endpoint Security background required.
Excellent customer-facing abilities and strong problem-solving as well as troubleshooting skills.
Excellent written and verbal communication skills in English.
Demonstrated understanding of common customer service tools (Ticketing, Voice, Chat) and processes.
Independent, responsible, and result-driven team player.
AWS, GCP, or Azure experience is an advantage

Why SentinelOne?

AI is redefining how the world operates and rewriting the rules of security in real time, and SentinelOne was built for this moment. From day one, we architected an AI-native platform designed to operate at machine speed, not as an add-on to legacy systems but as the foundation itself. If you want to build where innovation and impact move together, this is that place.

We invest in our Sentinels with comprehensive, competitive benefits designed to support you and your family:

Equity & Rewards

Restricted Stock Units (RSUs)
Employee Stock Purchase Plan (ESPP)

Time Off & Wellbeing

Competitive leave benefits
Gender-neutral parental leave

Insurance & Financial Security

Medical and insurance benefits
Employee Assistance Program (EAP)

Work Perks & Flexibility

Global home office allowance
Internet and mobile phone allowance
Flexible benefits allowance

SentinelOne is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

SentinelOne participates in the E-Verify Program for all U.S. based roles.

Quick Apply

Refine Your Search

pre sales solutions engineer jobs in parramatta, nsw

Staff Pre-sale Support Engineer

AI Pursuit Strategic Account Manager - Sydney

Senior Manager, Solution Consulting Platform AI & Data (Sydney or Melbourne based)

Electrical Engineer - Low Voltage Switchgear

AI Technical Lead

Technical Director/ WA Ports Lead - Perth

Head of Solution Engineering

Client Implementation Manager – GRC

Senior Clinical Research Manager

Consulting Systems Engineer - APAC

Staff Solutions Architect - Payments

Partner Sales Manager- ANZ

Staff or Senior Technical Application Engineer – Windows 11 PC Ecosystem (Australia)

Manager, Legal Engineering, ANZ

Principal Specialist Solution Engineer, ITSM & Employee Service

Pre-Cast Concrete Factory Manager

AI Factory Customer Engineer

Professional Services Public Sector Presales Cloud Architect, AWS Professional Services ANZ

Cyber Senior Solution Architect (Australia)

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