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Senior UX/UI Designer

Transport For NSW -
Mascot NSW

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Job Details

Permanent | Full-time
$137,551 - $154,055 a year
5 days ago

Qualifications

Web accessibility
Research
Responsive web design
Usability
Agile
Figma
Communication skills
Analytics

Full Job Description

Senior UX/UI Designer

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Sydney, NSW, AU, 2020

Job reference number: 106585

Employment type: Permanent Full-Time

Salary range: $137551.0-$154055.0

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

Here's your chance to design and deliver efficient, customer-focused services that also enhance accessibility, sustainability and overall quality of living for more people than you've imagined.

In this role, you'll:

Deliver high-quality UI designs including wireframes, visual designs and interactive prototypes

Contribute to the evolution of the organisation’s design system, including documenting new patterns and components

Collaborate with product managers, engineers and stakeholders to understand user needs, design requirements and technical constraints

Plan and support user research activities such as usability testing and feedback sessions

Participate in design workshops and ideation sessions to refine and validate concepts

Ensure all design solutions are accessible, responsive and consistent across platforms including web, iOS and Android

Translate business goals, analytics and customer feedback into clear user stories and measurable design outcomes

Work closely with product, engineering and content teams to support agile delivery

Analyse qualitative and quantitative data to iterate designs and reduce risk in decision-making

Provide UX guidance on information architecture and content structure

Design across Transport’s customer-facing digital products (web, iOS and Android), shaping how customers plan journeys, check departures and navigate the network

Contribute hands-on to the Design System, including development of components, patterns, documentation and governance practices

Deliver design outcomes that sit at the centre of the end-to-end digital customer experience

Work within a cross-functional environment alongside Product, Engineering and Content teams, collaborating with other designers

Contribute to design input across the full lifecycle from early problem definition through to delivery and iteration

For more information on this position and business unit, view the role description and information pack

About you

Experienced in delivering end-to-end UX/UI design for complex digital products

Proficient with design and prototyping tools such as Figma and familiar with usability testing and analytics methods

Strong understanding of accessibility standards, responsive design and design system contribution

Skilled at working within agile teams and translating insights into actionable user stories

Strong understanding of platform guidelines for iOS, Android and web

Analytical, with the ability to interpret research insights and apply them to design decisions

Effective communicator with strong stakeholder collaboration skills

Able to balance user needs, business goals and technical constraints

Demonstrated expertise using Figma and applying responsive and adaptive design principles

Strong commitment to accessibility aligned with WCAG standards

Applies design thinking to translate complex problems into clear and testable solutions

Ability to think in systems, ensuring consistency across features and platforms

Focus on user-centred design across journeys such as trip planning and fare understanding

Tertiary qualifications in a relevant discipline, or equivalent experience

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Thursday 25th June 2026

For more information about this role, please contact [email protected].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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