In-Demand Back end developer Jobs in Parramatta Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
6d
Senior Production Support Analyst - Payments (Assistant Vice President)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
6d
Principal Product Manager - Verification & Activation(Exchange)
Crypto.com —Sydney NSW
- Full-time
- Remote
- SQL
- Product management
- APIs
- Health insurance
- Annual leave
Quick Apply
Dynamics 365 Customer Engagement Technical Lead
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Parental leave
Quick Apply
Senior Software Engineer (Payments & Billing)
Relevance AI —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Parental leave
- Employee assistance program
Senior Accountant - Public Practice
Sleek —Sydney NSW
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
- Annual leave
- Work from home
Quick Apply
Senior Associate - Construction, Projects & Infrastructure
Carter Newell —Sydney NSW
- Full-time
- Writing skills
- Analysis skills
- Parental leave
Senior Software Engineer (Backend focussed)
Cover Genius —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Work from home
Senior Software Engineer
ResMed —Sydney NSW
- Full-time
- Computer science
- Computer Science
- Master's degree
Senior Associate, Construction
Maddocks —Sydney NSW
- Full-time
- Health insurance
- Parental leave
DEVOPS Full Stack Developer Websites
Transport For NSW —Macquarie Park NSW
- $158,393 - $177,399 a year
- Full-time
- Agile
- Communication skills
2h

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Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

back end developer jobs in parramatta nsw

Production Support Analyst - Payments (Officer)

Senior Production Support Analyst - Payments (Assistant Vice President)

Principal Product Manager - Verification & Activation(Exchange)

Dynamics 365 Customer Engagement Technical Lead

Senior Software Engineer (Payments & Billing)

Senior Accountant - Public Practice

Senior Associate - Construction, Projects & Infrastructure

Senior Software Engineer (Backend focussed)

Senior Software Engineer

Senior Associate, Construction

DEVOPS Full Stack Developer Websites

I want to receive the latest job alert for back end developer in parramatta nsw

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