In-Demand Concierge Jobs in Parramatta, Nsw

Call Centre - Customer Support
Australian Unity —Parramatta NSW
- Full-time
- Salesforce
- Communication skills
- Time management
- Parental leave
- Employee discount
12d
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Front of House Manager
Crystalbrook Collection —Sydney NSW
- From $7,000 a month
- Full-time
- Hospitality
- In-person
- Relocation assistance
- Health insurance
Quick Apply
Valet Driver - Alexandria, NSW
First Class Valet Pty Limited —Alexandria NSW
- Temporary
- In-person
- Paid training
- Professional development assistance
Quick Apply
Director of Chaos - QT Sydney
EVT Group —Sydney NSW
- Hospitality
- Communication skills
- Hotel experience
- Parental leave
Funeral Service Delivery Specialist
Bare Funeral Group Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
1d
Casual Security Guards - Sydney NSW
KT Security Group Pty Ltd —Sydney NSW
- Part-time
- Construction site
- First Aid Certification
- In-person
Quick Apply
Corporate Receptionist - Workplace Ambassador
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Presentation skills
Quick Apply
Hospitality Executive - All-Rounder
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Food service
4d
Guest Service Agent
Handwritten —Haymarket NSW
- Part-time
- Bar
- Communication skills
- Office experience
- Employee assistance program
Quick Apply
Health Services Connectivity Lead
Bupa —Sydney NSW
- Full-time
- Organisational skills
- Health insurance
Corporate Receptionist - Workplace Ambassador
JLL —Sydney NSW
- Hospitality
- Customer service
- Presentation skills
Branch Concierge - Broadway
Commonwealth Bank —Inner West NSW
- Full-time
- Hospitality
- Financial services
- Communication skills
2d
Overnight Front Desk All Rounder
SOFITEL —Sydney NSW
- Part-time
- Office experience
Quick Apply
Overnight Concierge
Excel Building Management —Sydney NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Business Concierge - Parkes, Coffs Harbor
Department of Customer Service —Sydney NSW
- $90,767 - $103,729 a year
- Full-time
- Bilingual
- Communication skills
5h
Porter
Stamford Hotels & Resorts —Mascot NSW
- Rotating roster
- Communication skills
Wheels Attendant
Marriott International, Inc —Sydney NSW
- Full-time
- Communication skills
- Employee assistance program
Bell Desk Supervisor (Bell Captain)
Shangri-La Hotels —The Rocks NSW
- Hospitality
- Supervising experience
- Leadership
Front Desk All Rounder | Club Millesime
SOFITEL —Sydney NSW
- Part-time
- Hospitality
- Office experience
Quick Apply

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concierge jobs near parramatta, nsw

Call Centre - Customer Support

Australian Unity -
Parramatta NSW

Apply Now

Job Details

Full-time
12 days ago

Benefits

Parental leave
Employee discount
Insurance services

Qualifications

Salesforce
Communication skills
Time management

Full Job Description

At Australian Unity, we’re reimagining how health and care are delivered in our local communities. By working together differently, we help customers live healthier, more independent, and fulfilling lives, while staying connected to supportive communities.

As a Health Concierge – Customer Support, you’ll be the first point of contact for our customers, providing empathetic, accurate and timely support across their aged care journey. You’ll manage a high volume of inbound enquiries, resolve issues efficiently, and build strong relationships that support positive customer outcomes.

This is a full-time, Parramatta NSW based role, offering hybrid flexibility (3 days in office, 2 from home) after successful completion of a 6-month probation period.

Key Accountabilities

Handle high-volume inbound calls from customers, families and care workers
Resolve enquiries across services, scheduling, billing and care support by providing clear and accurate information
Deliver First Call Resolution (FCR) wherever possible
Accurately document interactions using systems such as Genesys and Procura
Follow business rules for warm transfers, escalation pathways and accurate task/note creation
Collaborate with internal teams to ensure timely customer resolution
Manage complex queries with empathy and professionalism

What You’ll Bring

Recent experience (within the last 12 months) in a high-volume contact centre
Proven ability to manage complex customer enquiries end-to-end
Strong communication, active listening and rapport-building skills
Experience working in structured, process-driven environments
Confident using CRM/call centre systems (e.g. Genesys, Salesforce, Lumary - desirable)
High attention to detail and strong time management skills
Experience in health, aged care or community services desirable but not essential

Why work for Australian Unity?

Additional Leave benefits including Community, Wellbeing & Deep Listening Leave
Flexible Work Options –hybrid role combining 3 Branch days & WFH after successful completion of your 6 month probation period
Career development with full access to LinkedIn Learning & internal opportunities
Staff discounts across our insurance products as well as our travel and retail partners
Fitness Passport – discounted access to 1,500+ gyms & facilities
Novated Car Leasing options through our partners Maxxia or Flair Cars
14 weeks paid Parental Leave

Email applications will not be considered.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan

Apply Now

Refine Your Search

concierge jobs in parramatta, nsw

Call Centre - Customer Support

Guest Service Agent - Rydges Bankstown

Front of House Manager

Valet Driver - Alexandria, NSW

Director of Chaos - QT Sydney

Funeral Service Delivery Specialist

Casual Security Guards - Sydney NSW

Corporate Receptionist - Workplace Ambassador

Hospitality Executive - All-Rounder

Guest Service Agent

Health Services Connectivity Lead

Corporate Receptionist - Workplace Ambassador

Branch Concierge - Broadway

Overnight Front Desk All Rounder

Overnight Concierge

Business Concierge - Parkes, Coffs Harbor

Porter

Wheels Attendant

Bell Desk Supervisor (Bell Captain)

Front Desk All Rounder | Club Millesime

I want to receive the latest job alert for concierge in parramatta, nsw

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