DevOps Engineer (Citrix) – Single Digital Patient Record (Health Manager Level
Join a program making healthcare more connected across NSW – while enjoying competitive pay, and real career growth.
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Permanent full-time opportunity
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Work from our modern offices | Chatswood/St Leonards
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Attractive salary starting from $132,236 up to $150,222 + 12% Super and annual leave loading
Applications Close: 11:59pm, 25th June 2026
Your work matters at Single Digital Patient Record (SDPR), NSW Health
Be part of one of the biggest digital transformations in Australia’s public health history. The SDPR program is reshaping the way care is delivered across NSW - bringing patient information together into one safe, secure, connected system.
If you want your work to have real impact at scale, this is your opportunity to help shape the future of healthcare in NSW.
Join the Team
As a DevOps Engineer, you will support the core technology for SDPR by:
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Taking accountability for the design, implementation, and operations of hosting the Epic software solution on the Amazon Web Services Public Cloud platform.
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Supporting the SDPR program's capability to deliver subsequent implementation schedules to time, budget, and quality.
In this role, you will:
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Deliver complex systems architecture and ensure the successful building, operating and running of products or platforms in alignment with relevant roadmaps.
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Deploy, and manage the foundational infrastructure for robustness, scalability, and fault tolerance.
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Account for optimisation, cost efficiency, integrations, and automation.
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Collaborate with the team to achieve cross-functional synergy, lifting the overall capability of the Epic platform.
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Collaborate with various technical and non-technical stakeholders, including platform and product owners, solution architects, engineers, project team members, and SMEs from our partners.
For more information, read the position description.
About you
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Experience and/or qualifications with systems operations of application or infrastructure services, including documentation, in a large and complex shared services environment
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Moderate level skillset with Scripting, Version control and any other Code based experience.
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Demonstrated ability to work with provider and platform services including, but not limited to Microsoft Active Directory, Citrix Virtual Apps & Desktops and Networking / Firewall components as well as knowledge of Windows, Linux, Database, Storage and Backup in cloud environments
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Experience and knowledge with server administration in a complex enterprise environment including patch management, file share management, website hosting and Anti-virus
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Demonstrated relevant experience in Incident, Change and Event management processes and technologies as aligned with ITIL methodologies including fault finding and liaising with stakeholders during a critical event
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Demonstrated ability to liaise with management, vendors, partners and customers both internal and external to eHealth.
You will succeed in this role if you:
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Enjoy working in an environment where no two days are the same.
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Are motivated by tight deadlines and problem solving on the go.
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Can juggle multiple priorities while staying calm and outcome focused.
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Thrive when collaborating with others to deliver results in a fast moving space.
Why work at SDPR
Our people are at the heart of who we are. We support our people with great benefits so they can enrich health in millions of ways every day:
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Professional growth and career development
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Allocated day off per month
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Salary packaging
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Various health and wellbeing programs to support our team
Learn More About Us
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Check out our diversity and inclusion commitment
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Learn more about Single Digital Patient Record
How to apply
Share with us your most up to date resume (up to 5 pages), highlighting your relevant skills and experience and your response to the targeted question below.
While we accept AI use - we want your application to feel genuine and true to you.
Targeted question (max 500 words) - Can you describe your experience with troubleshooting and performance optimization in Citrix environments? For example, how have you identified and resolved issues related to user sessions, application performance, or connectivity (e.g., ICA latency, profile load times, or StoreFront/Delivery Controller issues)? What tools, metrics, or monitoring strategies did you use, and how did you ensure long-term stability or prevent recurrence in a DevOps or automated environment?
For questions around the role or recruitment process, including adjustments, please contact our Talent Advisor, Vaaruni Narayanaiyengar, or Hiring Manager – Michael Ormerod and quote REQ667369.
Additional information
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This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.
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This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.
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To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).
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If you currently reside outside NSW, please indicate in your application whether you are willing to relocate if successful.
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