In-Demand Release manager Jobs in Parramatta, Nsw

Analyst Lead, Client Services
FIS Global —Sydney NSW
- Full-time
- Management
- Recruiting
- Communication skills
- Employee stock purchase plan
- Health insurance
Senior Manager M365 & Collaboration Platforms
Bank of Queensland —Sydney NSW
- Full-time
- Management
- SharePoint
- Parental leave
- Employee assistance program
Payroll Compliance Consultant
Datacom —Sydney NSW
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Agile
- Communication skills
Quick Apply
9d
Chemistry Inside Sales Account Manager
Waters Corporation —Rydalmere NSW
- Doctoral degree
- Sales
- Master's degree
Duck Creek/Guidewire Lead Product Consultant (Testing)
Cognizant —Sydney NSW
- $100,000 a year
- Full-time
- Hybrid work
- APIs
- Agile
- Communication skills
Product Manager
Accenture —Sydney NSW
- Full-time
- Analysis skills
- Product management
- Agile
- Parental leave
Senior Account Manager, ANZ (Sydney/Melbourne)
JFrog —Sydney NSW
- Remote
- Management
- Sales
- Marketing
Quick Apply
Product Owner
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Agile
- Communication skills
Quick Apply
Key Account Manager ANZ - Microbiology
Thermo Fisher Scientific —Sydney NSW
- Full-time
- CRM software
- Sales
- Microsoft Office
- Parental leave
- Employee assistance program
Functional Consultant - Paradox
Workday —Sydney NSW
- Full-time
- CRM software
- Communication skills
- Flexible schedule
Data Analytics Specialist
Transport For NSW —Macquarie Park NSW
- $137,551 - $154,055 a year
- Full-time
12d
Project Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Microsoft Office
- SharePoint
- AI
Quick Apply
12d
Product Enablement Manager
HUB24 —Sydney NSW
- Full-time
- Product management
- Financial services
- Leadership
11d
Quality Assistant Manager Australia, Wellbeing Collective
Unilever —North Rocks NSW
- Full-time
- Laboratory experience
- Master's degree
- Administrative experience
Product Owner
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- Administrative experience
- AI
- Parental leave
- Employee assistance program
Quick Apply
Product Marketing Manager
Dovetail —Sydney NSW
- Full-time
- Hybrid work
- AI
- Annual leave
- Work from home
Senior ERP Project Manager
Link Group —Sydney NSW
- Contract
- Hybrid work
- Microsoft Excel
- PMP
- ERP systems
- Parental leave
- Employee assistance program
Group Product Manager
CreditorWatch —Sydney NSW
- Full-time
- Hybrid work
- Analysis skills
- AI
- Leadership
- Gym membership
Quick Apply
UKG Pro WFM Technical Consultant
Deloitte —Sydney NSW
- Management
- Communication skills
- Time management
- Parental leave
IT Project Manager / Scrum Master
Pacific National —North Sydney NSW
- Contract
- Agile
9d

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release manager jobs near parramatta, nsw

Analyst Lead, Client Services

FIS Global -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Health insurance

Qualifications

ITIL Certification
Management
Incident management
Recruiting
Communication skills
Negotiation

Full Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

The Client Service Manager (CSM) is a key leadership role to assist Regional Support Managers and other leadership teams to deliver a successful support service. This is a primary point of contact for coordinating and managing the operational interface between FIS and its client and stakeholders for support service commitments/co-ordination of deliverables.

About the team:

The Client Service Manager (CSM) is part of the Regional Support team and works with managers and other colleagues to deliver successfully on support service SLAs.

What you will be doing:

Release management - own, maintain, get agreement and communicate a schedule for all patches, releases through the relevant lifecycle stages. This includes planned, revised and actual dates. Meet regularly with the client to agree the timing for fixes and what is included. Act as a release readiness/authorisation gatekeeper against agreed exit criteria.
Ensure all recommendations are tracked to completion and the client knows in advance the content of all releases.
Service Configuration Management – own, capture and communicate to FIS and the client all relevant client configuration information.
Support contract management. This includes taking ownership and managing the Support Bid responses for allocated clients along with taking a leadership role during Support Contract creation and negotiations with the client.
Service level management – co-ordinate/orchestrate the set up of end to end support of new products/projects/versions for the client.
Ensure support service is compliant with contractual commitments of the Support contract, KPI, service credits/penalties.
Report, monitor and communicate internally and externally against the defined SLAs.
Incident management – act as the first level of management escalation
Coach and mentor other staff members in the CSM function
Identify opportunities for new business, either new projects and/or Change Enablement (Change Requests)
Act as part of the Duty Manager rotation
This role is a co-ordination/governance position as opposed to a hands on technical delivery role

What you will need:

Strong client-facing service management experience, ideally in banking/payments/ICT environments
Proven ability to coordinate and drive alignment across multiple teams and stakeholders (client + internal) – strong communication, influencing, and negotiation skills.
Experience owning/leading client-facing release coordination (planning, schedule alignment, release readiness, communication, tracking recommendations to completion).
Service governance / SLA oversight experience (operational meetings, monitoring service levels, ensuring contractual compliance and driving follow-ups).
Knowledge of FIS products would be preferred
Strong commercial awareness (staying within contract/commercial arrangements; forecasting/invoicing exposure is a plus).
Calm, pragmatic, delivery-focused mindset; able to say “no” when required and still maintain strong client relationships.
Basic Project Management skills

Added Bonus If You Have:

ITIL certification

What we offer you:

A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you:

Always-on learning and development
Hybrid and collaborative work environment
Competitive salary and benefits including medical and personal insurances and ESPP

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

release manager jobs in parramatta, nsw

Analyst Lead, Client Services

Senior Manager M365 & Collaboration Platforms

Payroll Compliance Consultant

Chemistry Inside Sales Account Manager

Duck Creek/Guidewire Lead Product Consultant (Testing)

Product Manager

Senior Account Manager, ANZ (Sydney/Melbourne)

Product Owner

Key Account Manager ANZ - Microbiology

Functional Consultant - Paradox

Data Analytics Specialist

Project Manager

Product Enablement Manager

Quality Assistant Manager Australia, Wellbeing Collective

Product Owner

Product Marketing Manager

Senior ERP Project Manager

Group Product Manager

UKG Pro WFM Technical Consultant

IT Project Manager / Scrum Master

I want to receive the latest job alert for release manager in parramatta, nsw

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