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Community Manager

UKO
Sydney NSW

Apply Now

Job Details

Casual

Qualifications

Hospitality
Communication skills
Property management
Hotel experience

Full Job Description

Work with Us!

Want to be part of the UKO team?

We are always on the lookout for diverse, vibrant and energetic people to join us at UKO.

If you have hospitality, hotel and/or real estate experience and keen to work with a progressive future-focussed business, we want to meet you!

About Us

UKO is a leading Australian co-living and build-to-rent property management business. We empower inner-city renters to live a well balanced life through affordable, flexible and community-led living.

Currently Sydney based, we are expanding across to Perth with a goal to stretch into many more Australian cities in years to come.

Our custom-designed accommodation spaces offer renters an inner-city nest to not just call home but also connect and network.

Residents of our apartments live in private studios or apartments with access to communal living where they can meet new friends and ultimately unwind in the company of others should they want to.

UKO is where real friendships are made, and many stories have begun and we pride ourselves on delivering an exceptional experience, along with an exceptional workplace.

With more than 18 years of experience in the hospitality and shortterm accommodation industries, co-founders Alex Thorpe and Rhys Williams started UKO in 2018 with backing from the Accommodation Powerhouse Group.

Our dynamic team consists of real estate professionals, designers, salespeople, operations experts, marketers and hospitality veterans.

Our People

UKO People are fun, hard working with a great sense of humour and achievement.

We manage co-living properties across Australia and build communities and creative vertical villages for a living.

Yes, it really is innovative and dynamic here and we look for likeminded people to join us.

We are suckers for good coffee, a sense of adventure and a hunger for finding hidden gems. We thrive on innovation, the collective experience and have an appetite for different. Our passion for people is real and we are inspired by design, form and clever details.

We enjoy a good challenge, have an enormous amount of energy and get motivated by the success and growth of our business.

Our Culture

Our culture is fun and fuelled by hard work and a healthy appetite for loving what we do. We build communities and much of what we do is manifested on the foundation of teamwork and people power.

We nurture and retain talent by creating a culture that is inquisitive, self-driven and career minded. At UKO everyone is encouraged to think and act like business owners, creating a culture of accountability and purpose. We celebrate the importance of hard work in meeting the commitments of our stakeholders always.

Our teams are global, diverse and bring a multitude of skills and global experiences into our mix. They make UKO the successful hospitality/hotel hybrid we are today, building homes and communities for global citizens; with much heart and soul.

Our Values

We are more than a career or work place. We embody family values that imbue trust, respect and togetherness at UKO. We build each other up and foster development with our growth mindset and caring nature.

We celebrate every milestone, open as many doors as possible for each other and always put our people first.

At UKO, we are dedicated to fostering our hospitality values and a strong community culture.

We pride ourselves on being open and respectful, practice empathy and make decisions that continue to enhance our relationships with others.

We believe in remaining true to ourselves, a humble approach to business, and above all respecting each other’s opinions and individuality here at UKO.

Honesty and authenticity are key to our ways of working and reflect the commitment we not only make to our tenants, but also to our business partners and ourselves.

We invest in the quality of our work and have an evolution mindset while we hold true to our values and belief in our people making all the difference.

Community Manager [Sydney]

We’re seeking a dedicated, customer-focused professional to join UKO in Sydney!

This is an excellent opportunity for a hospitality or real estate management professional to lead the resident experience and operational success across UKO’s vibrant community living spaces. Become a key player in shaping the future of co-living with Australia’s fastest-growing Co-living, built-to-rent (BTR) operator.

About UKO

UKO operates community-focused co-living and built-to-rent properties across Sydney and Melbourne, with more locations on the way. Our spaces allow residents to connect, network, and make meaningful friendships in shared spaces while enjoying their private studios or apartments. Discover more about us at www.uko.com.au

About the role

As a Community Manager, you’ll be responsible for a UKO property cluster's operational and financial performance. This includes overseeing every aspect of the resident journey—from move-in to move-out, fostering an engaged, vibrant community, and driving occupancy and satisfaction.

Your responsibilities

Leasing

Lead the property leasing strategy by maximising occupancy and weekly average rate and managing gaps between leases.
Manage and keep up-to-date online property listings across all marketing channels.
Organise and run private property viewings with potential tenants.
Attend & contribute to sales meetings to ensure information is shared and communicated.
Perform market analysis and provide a revenue forecast.

Operations

Carry out incoming and outgoing inspections.
Conduct routine inspections to adhere to the preventative maintenance schedule.
Ensure all vacant apartments are presentable and in perfect condition for residents to move in.
Ensure common areas of all properties are clean and presentable.
Manage property contractors and services such as cleaning, linen, gardening, etc…
Attend maintenance issues with the support of the facilities management team.
Comply with accommodation rules & legislation.

Community Engagement

Build a community environment through resident engagement and organising social events.
Drive positive resident reviews.
Address all resident inquiries promptly.
Ensure all residents comply with accommodation rules & legislation.

This role is ideal for a motivated self-starter ready to take ownership of a property cluster and play a central role in a fast-growing organisation!

Qualifications and Skills

Experience: Background in property leasing, real estate, hospitality, or customer service roles is beneficial but not essential.
Time Management & Organization: Ability to handle multiple responsibilities effectively and efficiently.
Attention to Detail: Consistently accurate and thorough in maintaining records and managing property details.
Customer Service: Passionate about creating positive resident experiences and delivering outstanding service.
Communication Skills: Excellent interpersonal skills, with the ability to communicate clearly and persuasively with diverse groups.
Self-Motivation: Able to work independently, manage tasks autonomously, and demonstrate initiative.
Availability: Willingness to be on call for after-hours emergencies when necessary.
Problem-Solving: Creative and resourceful in identifying and resolving challenges as they arise.

What We Offer

Professional Development: We invest in your growth with opportunities for training and certifications in real estate and property management.
Engaging Events Year-Round: From glamorous galas to casual gatherings, there’s always something happening to foster team and resident connections.
A Dynamic Work Environment: Join a high-energy team in Australia’s fastest-growing co-living and BTR business with a robust pipeline and ample room for career advancement.

Ready to Make an Impact?

If you’re excited to play a pivotal role in the UKO community, apply now and help us shape the future of co-living.

To discuss the position or apply please email [email protected]

We’d love to hear from you!

Apply Now

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Our Values

Community Manager [Sydney]

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