In-Demand Business systems analyst Jobs in Perth, Wa

Service Desk Analyst
Navitas —Perth WA
- Full-time
- Customer service
- Microsoft Office
- Communication skills
1d
Manager | Tax and Business Advisory (EOI) - Expression of Interest
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Annual leave
Quick Apply
Team Lead - Business Analysis
Royal Automobile Club of WA —West Perth WA
- Full-time
- Management
- PMP
- Leadership
GIS Analyst
Stantec —Perth WA
- Part-time
- Scripting
- In-person
- Communication skills
- Work from home
- Employee assistance program
7d
ServiceNow ITOM
Infosys —Perth WA
- $129,311 - $142,018 a year
- Azure
- DevOps
- AWS
- Health insurance
- Parental leave
AHS Automation Performance Manager
Epiroc Australia Pty Ltd —Perth WA
- Data analysis skills
- Master's degree
- Analysis skills
9d
Finance Business Partner
Kinetic IT —Perth WA
- Full-time
- Analysis skills
- AI
- Employee assistance program
- Employee discount
Senior Consultant
Prophix —Perth WA
- Full-time
- Hybrid work
- Microsoft Excel
- Databases
- Analysis skills
- Annual leave
Quick Apply
Bilingual Business Analyst
TechBiz Global GmbH —Perth WA
- Full-time
- Remote
- Bilingual
- Spanish
- English
Project Manager
Link Group —Perth WA
- Weekend availability
- Hybrid work
- APIs
- Financial services
- Leadership
- Parental leave
- Employee assistance program
14d
Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!
Byfields —Perth WA
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Free parking
- Relocation assistance
Quick Apply
DataDivers - Data Solutions Architect
Rmkble —Perth WA
- Azure
- Computer Science
- Engineering
Quick Apply
DataDivers - Senior Data Engineer
Rmkble —Perth WA
- Azure
- Computer Science
- Engineering
Quick Apply
Mechanical Engineer - Resources
AECOM —Perth WA
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
ServiceNow Developer
Capgemini —Perth WA
- Full-time
- Hybrid work
- Administrative experience
- Scripting
- AI
Business Intelligence Analyst
Good Drinks Australia —Palmyra WA
- $85,000 - $95,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
Quick Apply
2h

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Trustruct Structural Solutions —Bayswater WA
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business systems analyst jobs near perth, wa

Service Desk Analyst

Navitas -
Perth WA

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Jira
TCP
Customer service
Microsoft Exchange
Technical support
Microsoft Office
ITIL
IT support
Diploma
Working with Children Check
Communication skills
Information Technology

Full Job Description

Company Description

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The Navitas portfolio employees over 5000 staff and supports over 60,000 students and encompasses a broad selection of partners, locations, and opportunities, including university pathway programs, English language qualifications, employment training, creative media training, and more.

Job Description

Provide timely and effective first and second level advice and support to clients by:

Monitoring, receiving and responding to service desk requests.
Logging, categorizing and prioritizing requests and incidents.
Investigating and troubleshooting basic level faults.
Escalating faults to other technical teams as appropriate.
Aiming to meet and exceed required SLAs.
Work efficiently and effectively when following agreed Service Desk processes.

Contribute to the administration and maintenance of IT systems:

Contributing to the maintenance of the business internal knowledge base by providing insight and analyse trends for service improvement.
Creating and updating relevant documentation.
Undertaking project involvement where possible and contribute to advancement of technology within Navitas.

Contribute to the professional standing of Navitas IT:

Developing and maintaining effective relationships with staff and third parties.
Applying outstanding communication skills to provide excellent service.
Dealing promptly and effectively with staff, other divisions and third parties on all information management and technology related matters.
Willingly take on any other reasonable tasks and responsibilities that may arise.

Contributes to the maintenance of a safe working environment, within their area of operations, by:

Maintaining local workplaces that are safe and without risk to health.
Ensuring relevant occupational health and safety regulations are complied with at local workplaces.

Qualifications

Essential:

Previous experience in an IT Technical Support role
Diploma or equivalent in an IT-related field
Experience with Windows 10/11, MacOS, iOS, Windows Server, Active Directory, Office 365, Exchange
TCP/IP networking knowledge
ITIL Foundation awareness
Ability to resolve IT issues over the phone
Experience with a ticket logging system
Exceptional customer service and communication skills
Ability to work well under pressure
Quick Learner

Desirable:

Experience with PowerShell scripting
Experience with Jira Automation

Additional Information

What we can offer

We offer careers across our global operations.
We recognise and reward.
We understand the importance of showing appreciation.
We care for you. We offer a range of employee benefits, support to help you be your best, and flexibility, to help us all thrive.
Navitas is where work has meaning. Our impact is far-reaching – we create lasting legacies for students and communities.
Access to LinkedIn Learning for your development.

Diversity Equity and Inclusion

At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and given opportunities to thrive.
We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups.

How to Apply

Applications are assessed upon receipt. To view other opportunities, please visit navitas.com/careers.

All applicants must have full working rights within Australia to be considered. Successful candidates depending on their role may be, required to provide a Working with Children Check and undergo a Police Check.

Apply Now

Refine Your Search

business systems analyst jobs in perth, wa

Service Desk Analyst

Manager | Tax and Business Advisory (EOI) - Expression of Interest

Team Lead - Business Analysis

GIS Analyst

ServiceNow ITOM

AHS Automation Performance Manager

Finance Business Partner

Senior Consultant

Bilingual Business Analyst

Project Manager

Senior Accountant or Manager | Join Leaders in Agribusiness Accounting!

DataDivers - Data Solutions Architect

DataDivers - Senior Data Engineer

Mechanical Engineer - Resources

ServiceNow Developer

Business Intelligence Analyst

Other jobs to consider

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