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Lead CRM Techno Functional Consultant

Employment Type Full time
Australia

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Job Details

Full-time

Qualifications

CRM software
Power BI
Azure
Marketing
Salesforce
Visual Studio
Microsoft SQL Server
SSRS
SQL
SDKs
REST
Scripting
SharePoint
APIs
Security
Test cases
Unit testing
SSIS
Business
TFS
Communication skills
SDLC

Full Job Description

Employment Type
Full time
Position
Permanent
Location
Australia

Roles/Duties and Responsibilities

Leading or participating in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system
Architecting the CRM system, related customizations and reports to model the business organizational process
Advising business users on best practices for CRM, development or integration processes
Balance business users requests and requirements with technical constraints
Writing technical specifications for planned work
Mocking up specifications for our overseas Live Services team, and facilitating the completion, testing and deployment of development projects
Installing and maintaining versions of 3rd party products such as Click Dimensions, Linked In and Inside View
Building and configuring CRM forms, views, dashboards and workflows
Developing Power BI & SSRS reports using Microsoft SQL and Fetch XML or difference applications
Working closely with BI project teams or other resources for completion of projects related to the CRM system
Working with internal support members to resolve technical issues with servers, ETL packages, SQL, SSRS and other related technologies to the internal CRM system
Maintain code repository, VSTS backlog and source control
Effectively utilize SDK and 3rd party tools such as XRM Toolbox for administration of CRM system
Regularly communicating with the Business Systems Manager and business users on the status of issues and projects
Coordinate with Business Systems Manager to ensure overall business solution is positioned and implemented in line with global architecture and roadmap
Estimating the completion of tasks and managing resource time
Ensuring consistent release management, change management and project approval processes
Support of the application including fixing application issues
Interact with prospects / clients to understand business requirements
Demonstrate MSCRM solution capabilities to the client
Conduct business process analysis and create Fit/Gap report
Create Solution design to address client business, interface and performance requirements
Advise on complex MS Dynamics CRM business cases and propose comprehensive solutions based on MS CRM, 3rd parties and customizations
Create functional requirement and functional design for customizations
Create estimates for implementation tasks
Provide MS Dynamics SME expertise to client and mentor team members
Installation, setup and configuration of MS CRM, Dynamics Marketing, Dynamics Social, Parature.
Data migration from external systems into MS CRM
Conduct solution testing and assist with user acceptance testing
Conduct user and administrator training
Complete the project tasks on time and under budget
Build expertise in Industry areas of focus, contributes to development of Industry solutions
Assist sales and presales teams to prepare proposals, participate on client presentations and support business development and the sale of professional services when necessary

Qualifications

Strong written communications especially related to articulating technical specifications
7+ years’ experience with Microsoft Dynamics 2013 /2016/365 CRM
Experience in customizations, JavaScript, C#, .NET, HTML, SQL Server, SSRS including plugins, scripting and form creation
Experience with CRM API, REST/ODATA and SOAP endpoints
Strong understanding of and ability to configure security groups, roles and teams
Comfortable using Visual Studio, TFS/VSTS, source control, CRM SDK

Desired Skills

Knowledge of the O365 platform as it pertains to feature sets that integrate with Dynamics CRM solutions including SharePoint and OneDrive/OneNote
Familiarity with Data Export Service and Azure SQL
SSIS or other ETL technologies
Experience working with consulting services industry or salesforce automation/project service automation solutions
Microsoft Certification
Project Management
Experience as an MS Dynamics CRM consultant in a client-facing role for MS Dynamics top tier or similar consulting organization is highly desirable
Hands-on experience in designing, configuring or administering MS Dynamics CRM required
MS Dynamics CRM: SDK, report writing, installation, configuration and customizations
MS SQL Server and SSRS reporting services experience
Unit Testing: Test Case preparation and execution
Working with all phases of the SDLC process
Scribe certification preferred
Vertical experience desired
Strong work ethic; Ability to work in non-structured work environment (i.e. remotely, home office, etc.)
Excellent interpersonal, presentation and written communication skills
Strong ability to convey technical information to non-technical clients
Self-Starter with ability to handle multiple tasks and shifting priorities
Places emphasis on client satisfaction
Learns new concepts quickly and thoroughly
Promotes the mission and shared values of our company

Collaborate, Contribute and Cultivate

Join our passionate team to make an impact on our customers; let knowledge and intellect fill the floor!

Fuel your Passion!

There are no boundaries for creativity ... learn as you work across various technologies and see where it takes you!

Rediscover yourself!

Nothing is impossible once you know how! Push yourself to hard enough to know your new self!

Passion meets Opportunity!

At Datanetiix we create opportunities for the creative minds to join us in our exciting ride to demonstrate their technical process. We trust our employees and help them set a benchmark with proactive planning, mentoring and training. Employees make the organization a better place and we care about their overall gross domestic happiness.

We take pride in molding the future technical leaders with healthy and a competitive environment. Datanetiix recognizes open innovation efforts and technical diligence to make a breakthrough. We are looking for candidates who enjoy working as team to build and provide world-class solutions.

Apply Now

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Lead CRM Techno Functional Consultant

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Roles/Duties and Responsibilities

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Desired Skills

Collaborate, Contribute and Cultivate

Fuel your Passion!

Rediscover yourself!

Passion meets Opportunity!

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