In-Demand Processing assistant Jobs in Wetherill Park, Nsw

Customer Success Executive
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Work from home
- Parental leave
2d
Senior Sales Representative
Wolters Kluwer —Macquarie Park NSW
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
- Work from home
- Parental leave
13d
Marrickville Casual Retail Assistant
Oz Hair & Beauty —Marrickville NSW
- Day shift
- Customer service
- Communication skills
- Employee discount
Quick Apply
5d
General Manager
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Rozelle NSW
- Full-time
- Analysis skills
- AI
- Leadership
- Health insurance
- Employee discount
Quick Apply
Pharmacist - CWH Rockdale Plaza NSW
Chemist Warehouse —Rockdale NSW
- Customer service
- Organisational skills
- Leadership
- Employee assistance program
- Employee discount
9d
Experienced Pharmacist - CWH Epping NSW
Chemist Warehouse —Epping NSW
- Customer service
- Organisational skills
- Leadership
- Employee assistance program
- Employee discount
3d

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Customer Success Executive

Wolters Kluwer -
Macquarie Park NSW

Apply Now

Job Details

Full-time
2 days ago

Benefits

Work from home
Parental leave

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Sales support
Microsoft Excel
Management
Sales
Customer service
Salesforce
Lead generation
Microsoft Office
Presentation skills
Sales pipeline
Forecasting
SaaS
AI
Communication skills
Time management

Full Job Description

We are seeking a commercially minded Customer Success Executive to support growth, retention, and customer satisfaction across our health subscription portfolio within the Academic, Medical, and Aged Care sectors.

This role plays a critical part in supporting the Sales and Account Management teams to drive revenue outcomes while ensuring a high-quality customer experience. Supporting customer retention initiatives, including working with faculty and contract renewals

WHAT YOU DO

Account Management & Retention Support

Manage a portfolio of Tier 3 accounts end-to-end, including territory and call planning
Prepare proposals, renewal documentation, subscription reports, and account statistics
Oversee implementation and order processing to ensure accuracy and timely delivery
Support customer retention initiatives and contract renewals

Enterprise & Key Account Support

Provide operational and administrative support to Enterprise Sales (including State Health Departments)
Assist with tender preparation, reporting, renewal packages, and presentations
Support Key Account Managers with multi-year agreements and subscription data reporting
Contribute to Read & Publish contract administration

Sales Operations & Pipeline Management

Maintain accurate records in Salesforce and ensure CRM data integrity
Support lead generation activities and campaign coordination in partnership with Sales and Marketing
Assist with sales forecasting and pipeline reporting
Deliver virtual product demonstrations to prospective and existing customers
Support sales conference preparation and marketing campaign execution

WHO YOU ARE

To be successful in this role, you will demonstrate strong organisational capability, attention to detail, and a commitment to delivering excellent customer outcomes.

You will bring:

2-4 year’s experience in customer service, sales support, account coordination, or business retention
Experience working within subscription-based, SaaS, technology, or content-driven environments (desirable)
Sound understanding of the sales cycle, pipeline management, and forecasting principles
Confidence presenting or demonstrating software solutions in a virtual environment
Strong written and verbal communication skills with the ability to prepare professional documentation
High attention to detail in managing contracts, orders, and CRM systems
Strong time management skills with the ability to manage multiple priorities
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and CRM platforms (Salesforce preferred)
Ability to work both collaboratively and independently within an assigned portfolio

WHAT WE OFFER

Hybrid working environment
Exposure to enterprise-level sales processes
Opportunity to develop toward Account Management or Sales roles
A collaborative, professional team culture focused on growth and customer success

OUR VALUES

Wolters Kluwer continuously strives for an inclusive company culture in which we attract, develop, and retain high-performing, productive, engaged, and diverse talent to deliver on our strategy. As a global company, having a diverse workforce from different backgrounds, nationalities, races, genders, gender identities, ages, sexual orientations, physical disabilities, religions, expertise, and talents is of the utmost importance.

We pride ourselves on our culture, which promotes inclusion, accessibility and flexible working arrangements.

Culture and Benefits

We care for our people and as a part of that we offer:

Flexible Working Arrangement –Introducing Work from Anywhere and hybrid working (promoting work life balance)
Learning and Development opportunities
Access to health and wellness programs
Parental leave benefits that exceed legislative requirements
The opportunity to work within a global organization with experienced leaders

You can learn more about what we do by visiting our:

Website : Wolters Kluwer Australia | Wolters Kluwer

How the People of Wolters Kluwer Strive to Be The Difference | Wolters Kluwer

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Apply Now

Refine Your Search

processing assistant jobs in wetherill park, nsw

Customer Success Executive

Senior Sales Representative

Marrickville Casual Retail Assistant

General Manager

Pharmacist - CWH Rockdale Plaza NSW

Experienced Pharmacist - CWH Epping NSW

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