In-Demand Back end developer Jobs in Chippendale, Nsw

Senior Production Support Analyst - Payments (Assistant Vice President)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
2d
Dynamics 365 Customer Engagement Technical Lead
KPMG —Sydney NSW
- Full-time
- Computer science
- Azure
- Computer Science
- Parental leave
Associate - Building & Construction
Bartier Perry Pty Ltd —Sydney NSW
- In-person
- Communication skills
- Time management
- Parental leave
Senior Business Analyst (TaxIntell)
GBST —Sydney NSW
- Full-time
- Hybrid work
- Business
- SDLC
- Parental leave
- Employee assistance program
Quick Apply
Client Success Manager
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AI
- Gym membership
Quick Apply
Workers’ Compensation Delivery Lead
DXC Technology —Macquarie Park NSW
- Full-time
- In-person
- Leadership
- Parental leave
- Employee assistance program
Senior Associate - Construction, Projects & Infrastructure
Carter Newell —Sydney NSW
- Full-time
- Writing skills
- Analysis skills
- Parental leave
Technical Lead
CoStar Group —Sydney NSW
- Full-time
- Azure
- Management
- DevOps
Senior Software Engineer (Backend focussed)
Cover Genius —Sydney NSW
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Work from home
Senior Associate, Construction
Maddocks —Sydney NSW
- Full-time
- Health insurance
- Parental leave
Senior Appian Engineer (Sydney)
Westpac Group —Sydney NSW
- Full-time
- Analysis skills
- APIs
Supply Chain Manager
Hitachi —Smithfield NSW
- Full-time
- Engineering
- ERP systems
- Bachelor's degree
Senior Accountant - Public Practice
Sleek —Sydney NSW
- $85,000 - $120,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- AI
- Communication skills
- Annual leave
- Work from home
Quick Apply
Senior Specialist, Sales Engineering
Checkout.com —Sydney NSW
- Full-time
- Hybrid work
- Sales
- APIs
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2d
Dynamics 365 Customer Engagement Technical Lead
KPMG Australia —Sydney NSW
- Full-time
- Hybrid work
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Web Developer
Lark Creatives Management —Sydney NSW
- Up to $96,000 a year
- Management
- Computer Science
- Analysis skills
- Travel reimbursement
- Health insurance
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Domain Group —Pyrmont NSW
- Azure
- Management
- DevOps
8h

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back end developer jobs near chippendale, nsw

Senior Production Support Analyst - Payments (Assistant Vice President)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
2 days ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Leadership
Communication skills

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:
We are seeking a seasoned and highly motivated Senior Production Support Analyst to guide our payments hyper-care team. This role is pivotal in ensuring the unwavering stability, integrity, and performance of our mission-critical payment systems. The ideal candidate is a proactive leader and a sophisticated problem-solver with a robust technical background, exceptional communication skills, and a proven ability to thrive in a fast-paced, global environment. You will be responsible for not only technical resolution but also for leading a team and managing high-stakes stakeholder interactions.

Key Responsibilities:
Team Leadership & Management:

Lead, mentor, and manage a team of production support analysts, fostering a culture of excellence and continuous improvement.
Manage team schedules, on-call rotations, and performance to ensure 24/7 coverage and optimal team effectiveness.

Escalation & Incident Command:

Act as the primary point of command for major incidents and escalations from various stakeholders, including senior leadership and key clients.
Drive complex investigations across multiple technical and business teams, ensuring accountability and swift progress toward resolution.

Stakeholder & Client Communication:

Own and manage the communication flow during critical incidents, providing clear, timely, and regular updates to all stakeholders, including executive leadership.
Serve as a senior technical point of contact for clients on significant issues, expertly handling escalations and reinforcing confidence.

Technical & Strategic Oversight:

Proactively oversee the monitoring of end-to-end payment flows, using tools like ITRS Geneos and Grafana, to anticipate and prevent issues.
Utilize deep analytical skills to identify systemic issues, recurring trends, and opportunities for strategic improvement, driving initiatives to enhance system stability.

Process & Documentation:

Ensure the team creates and maintains clear, comprehensive documentation for all processes, issue resolutions, and system knowledge, establishing best practices.

Required Qualifications:
Experience:

5-7+ years of experience in a production support role.

Technical Proficiency:

Strong hands-on experience with SQL (e.g., SQL Developer) and MongoDB (e.g., Compass).
Demonstrated expertise with enterprise monitoring tools, specifically ITRS Geneos and/or Grafana.
Deep experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.

Leadership & Communication:

Proven ability to lead a technical team, manage schedules, and handle escalations.
Exceptional communication and interpersonal skills, with the ability to command a room and articulate complex technical issues to diverse audiences, from engineers to C-level executives.
Proficiency with standard corporate communication channels including Outlook and Microsoft Teams.

Analytical & Drive:

Superior analytical and problem-solving skills, with a track record of driving root cause analysis for complex issues.
A self-motivated leader with a strong sense of ownership, eager to drive initiatives and perform with composure under pressure.

Desired Qualifications:

Domain Knowledge: Extensive experience in the payments domain is highly desirable.
End-to-End Understanding: A deep, architectural understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

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back end developer jobs in chippendale, nsw

Senior Production Support Analyst - Payments (Assistant Vice President)

Dynamics 365 Customer Engagement Technical Lead

Associate - Building & Construction

Senior Business Analyst (TaxIntell)

Client Success Manager

Workers’ Compensation Delivery Lead

Senior Associate - Construction, Projects & Infrastructure

Technical Lead

Senior Software Engineer (Backend focussed)

Senior Associate, Construction

Senior Appian Engineer (Sydney)

Supply Chain Manager

Senior Accountant - Public Practice

Senior Specialist, Sales Engineering

Dynamics 365 Customer Engagement Technical Lead

Web Developer

Technical Lead

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