In-Demand Configuration analyst Jobs in Parramatta, Nsw

Analyst Lead, Client Services
FIS Global —Sydney NSW
- Full-time
- Management
- Recruiting
- Communication skills
- Employee stock purchase plan
- Health insurance
Senior SAP Application Support Analyst
PVH Corp. —Sydney NSW
- Full-time
- Analysis skills
- Communication skills
- Parental leave
- Employee assistance program
10d
Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst
Accenture —Sydney NSW
- Full-time
- CRM software
- DevOps
- AWS
Guidewire - Business analyst
Infosys Singapore & Australia —Sydney NSW
- Full-time
- Agile
- Business
- Communication skills
Quick Apply
Salesforce Administrator (AU Citizen with NV1 Security Clearance)
Accenture —Sydney NSW
- Full-time
- Salesforce
- Writing skills
- Data analysis skills
Derivatives Analyst
Trading212 —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Finance
- Master's degree
10d
Senior Systems Analyst (Yardi)
Mirvac —Sydney NSW
- Communication skills
Senior HRIS Analyst (SuccessFactors)
Metcash —Macquarie Park NSW
- Hybrid work
- Management
- Analysis skills
- Recruiting
- Annual leave
- Parental leave
SAP ERP Finance Operations Analyst
Blackmores Group —Surry Hills NSW
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
9d
Inpatient Management PAS Application Specialist
Western Sydney Local Health District —Sydney NSW
- $59.60 - $69.13 an hour
- Full-time
- Administrative experience
- Communication skills
- Negotiation
3d
Senior Manager, Platform Services Owner Digital Applications
Link Group —Parramatta NSW
- Hybrid work
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
Senior Data Analyst
Livewire Markets —Barangaroo NSW
- Full-time
- Hybrid work
- SQL
- AI
- Communication skills
Quick Apply
Sales Force Administrator
Zip Water —Condell Park NSW
- Full-time
- CRM software
- Salesforce
- Analytics
- Employee assistance program
- Employee discount
ICT Systems Test Engineer
AI Talent —Sydney NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- Writing skills
- Work from home
Quick Apply
10d
ServiceNow Developer
KPMG —Sydney NSW
- Full-time
- Computer Science
- Analysis skills
- Education
- Parental leave
Associate Director – Trusted ERP Controls Architect (SAP)
KPMG —Sydney NSW
- Full-time
- ERP systems
- Parental leave
Salesforce Developer
Accenture —Sydney NSW
- Full-time
- Salesforce
- DevOps
- APIs
WFM Consultant- UKGPRO
Woolworths Group —Bella Vista NSW
- Overtime
- Hybrid work
- Agile
- Work from home
Senior Functional Consultant - CRM
Ingenia Communities —Sydney NSW
- Full-time
- Recruiting
Manager, Engagement Management
Braze —Sydney NSW
- Hybrid work
- Research
- AI
- Dental insurance
- Annual leave
Quick Apply

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configuration analyst jobs near parramatta, nsw

Analyst Lead, Client Services

FIS Global -
Sydney NSW

Apply Now

Job Details

Full-time

Benefits

Employee stock purchase plan
Health insurance

Qualifications

ITIL Certification
Management
Incident management
Recruiting
Communication skills
Negotiation

Full Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you: Are you FIS?

About the role:

The Client Service Manager (CSM) is a key leadership role to assist Regional Support Managers and other leadership teams to deliver a successful support service. This is a primary point of contact for coordinating and managing the operational interface between FIS and its client and stakeholders for support service commitments/co-ordination of deliverables.

About the team:

The Client Service Manager (CSM) is part of the Regional Support team and works with managers and other colleagues to deliver successfully on support service SLAs.

What you will be doing:

Release management - own, maintain, get agreement and communicate a schedule for all patches, releases through the relevant lifecycle stages. This includes planned, revised and actual dates. Meet regularly with the client to agree the timing for fixes and what is included. Act as a release readiness/authorisation gatekeeper against agreed exit criteria.
Ensure all recommendations are tracked to completion and the client knows in advance the content of all releases.
Service Configuration Management – own, capture and communicate to FIS and the client all relevant client configuration information.
Support contract management. This includes taking ownership and managing the Support Bid responses for allocated clients along with taking a leadership role during Support Contract creation and negotiations with the client.
Service level management – co-ordinate/orchestrate the set up of end to end support of new products/projects/versions for the client.
Ensure support service is compliant with contractual commitments of the Support contract, KPI, service credits/penalties.
Report, monitor and communicate internally and externally against the defined SLAs.
Incident management – act as the first level of management escalation
Coach and mentor other staff members in the CSM function
Identify opportunities for new business, either new projects and/or Change Enablement (Change Requests)
Act as part of the Duty Manager rotation
This role is a co-ordination/governance position as opposed to a hands on technical delivery role

What you will need:

Strong client-facing service management experience, ideally in banking/payments/ICT environments
Proven ability to coordinate and drive alignment across multiple teams and stakeholders (client + internal) – strong communication, influencing, and negotiation skills.
Experience owning/leading client-facing release coordination (planning, schedule alignment, release readiness, communication, tracking recommendations to completion).
Service governance / SLA oversight experience (operational meetings, monitoring service levels, ensuring contractual compliance and driving follow-ups).
Knowledge of FIS products would be preferred
Strong commercial awareness (staying within contract/commercial arrangements; forecasting/invoicing exposure is a plus).
Calm, pragmatic, delivery-focused mindset; able to say “no” when required and still maintain strong client relationships.
Basic Project Management skills

Added Bonus If You Have:

ITIL certification

What we offer you:

A career at FIS is more than just a job. It’s the chance to shape the future of fintech. At FIS, we offer you:

Always-on learning and development
Hybrid and collaborative work environment
Competitive salary and benefits including medical and personal insurances and ESPP

#LI_TC2

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Apply Now

Refine Your Search

configuration analyst jobs in parramatta, nsw

Analyst Lead, Client Services

Senior SAP Application Support Analyst

Tech Architecture Sr Manager / Manager / Associate Manager / Specialist/ Sr. Analyst

Guidewire - Business analyst

Salesforce Administrator (AU Citizen with NV1 Security Clearance)

Derivatives Analyst

Senior Systems Analyst (Yardi)

Senior HRIS Analyst (SuccessFactors)

SAP ERP Finance Operations Analyst

Inpatient Management PAS Application Specialist

Senior Manager, Platform Services Owner Digital Applications

Senior Data Analyst

Sales Force Administrator

ICT Systems Test Engineer

ServiceNow Developer

Associate Director – Trusted ERP Controls Architect (SAP)

Salesforce Developer

WFM Consultant- UKGPRO

Senior Functional Consultant - CRM

Manager, Engagement Management

I want to receive the latest job alert for configuration analyst in parramatta, nsw

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