In-Demand Customer support representative Jobs in Perth, Wa

Technical Support Representative
Caterpillar —Redcliffe WA
- Full-time
- No degree
- In-person
- Communication skills
Internal Sales & Customer Service Representative
Jaybro Group —Canning Vale WA
- Full-time
- CRM software
- Sales
- Customer service
- Profit sharing
- Employee assistance program
18h
Sales Support Representative
Simplot —Perth WA
- Part-time
- Merchandising
- Organisational skills
- Travel reimbursement
- Annual leave
9d
Business Development Representative - Optical - WA
ZEISS Group —Perth WA
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee assistance program
Care Partner
Just Better Care —East Perth WA
- Full-time
- Nursing
- Customer service
- Microsoft Office
Senior Airport Planner - New Terminal
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- CAD
- Free parking
Project Cost Controller
Liebherr-Australia Pty. Ltd. —Perth WA
- Full-time
- PMP
- Heavy equipment operation
- Finance
- Health insurance
- Parental leave
Process Improvement Engineer
Liebherr-Australia Pty. Ltd. —Perth WA
- Urgently hiring
- Analysis skills
- No degree
- Manufacturing
- Health insurance
- Parental leave
Account Manager - Mining
HILTI —Perth WA
- CRM software
- Sales
- Salesforce
- Fuel card
- Annual leave
2d
HR Business Partner
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Excel
- Communication skills
- Free parking
- Parental leave
ATC System Validation Lead
ALSTOM —Perth WA
- Communication skills
- Parental leave
- Gym membership
1d
Project Manager
Compass Group Australia —Perth WA
- Full-time
- Management
- Microsoft Office
- Computer skills
Security Systems Advisor - FTC
Perth Airport —Perth Airport WA
- Full-time
- Free parking
Business Development Representative – Rigging & Lifting Equipment
Certex Lifting —Perth WA
- Full-time
- CRM software
- Sales
- ERP systems
Senior Technical System Administrator
East Metropolitan Health Service —Perth WA
- $148,216 - $153,151 a year
- Full-time
- ICU experience
- EMR systems
2d
Planning & Design Administrator
Perth Airport —Perth Airport WA
- Full-time
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
- Free parking
Technician
Konecranes —Canning Vale WA
- $90,000 - $100,000 a year
- Full-time
Quick Apply
8d
Team Lead - Business Analysis
Royal Automobile Club of WA —West Perth WA
- Full-time
- Management
- PMP
- Leadership
Director, Wayfinders Consulting
Fujitsu —Perth WA
- Full-time
- Business development
- In-person
- AI
Quick Apply
Workshop Technician
Adaptalift Group —Welshpool WA
- $40 an hour
- Overtime
- Mechanic experience
- Sales
- Forklift
- Fuel discount
Quick Apply

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customer support representative jobs near perth, wa

Technical Support Representative

Caterpillar -
Redcliffe WA

Apply Now

Job Details

Full-time

Qualifications

Communication skills

Full Job Description

Career Area:

Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

As the Technical Representative for the Resource Industries Sales, Service & Technology division of Caterpillar you will be the primary conduit between the dealers and customers for product performance and problem management within an assigned territory.

This role reports to a locally based Product Support Manager and works closely with various product groups, dealers and customer contacts to provide technical support for Caterpillar’s extensive range of mining products.

This role provides an opportunity to make a difference to both the Caterpillar product and our customer’s experiences. This role is perfect for someone who enjoys problem solving and variety in their work.

Job duties but not limited to:

Work closely with dealers and customers to identify Continuous Product Improvement (CPI) opportunities for the ongoing improvement of our products.
Assist Product Groups with prioritization of CPI’s by providing required commercial impact statements, Voice of Customer and Dealer feedback.
Be Caterpillar’s lead for Product Problem Management discussions with dealers and customers.
Act as a key resource to support execution of product performance improvement initiatives at target sites.
Manage service and commercial goodwill support administration across allocated dealers and customers.
Support NPI (New Product Introduction) and NMI (New Market Introduction) launches in the allocated territory.

Background Experience:

A tertiary qualification within a relevant field, or equivalent experience
Prior experience in a field position
Ability to work independently and to communicate effectively with others in the work group, dealer personnel and customers
Proven ability to communicate and negotiate across all levels of the organisation
Must be able to work collaboratively with Dealers, Caterpillar and the customer to meet deliverables
Excellent interpersonal and communication skills
Must will be willing and able to travel both internationally and locally

Desired Skills and Experience:

Previous experience working with a dealer network an advantage
Exposure to Six Sigma principles

Benefits

Competitive remuneration package including a great bonus structure and share options.
Intentional career development with exposure to global teams and markets.
A strong commitment to safety and your wellbeing
An inclusive workplace culture focused on quality, customer service and the environment
A commitment to diversity and inclusion, equal opportunity, and equal outcome
The opportunity to do truly meaningful work in a supportive, constructive culture that encourages you to make the most of your talents.

Caterpillar of Australia is not currently hiring foreign national applicants that require or will require sponsorship.

This is a permanent full-time position, 5 days per week in the office.

This position requires working onsite five days a week.

Posting Dates:

May 18, 2026 -

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

Not ready to apply? Join our Talent Community.

Work Location: In person

Apply Now

Refine Your Search

customer support representative jobs in perth, wa

Technical Support Representative

Internal Sales & Customer Service Representative

Sales Support Representative

Business Development Representative - Optical - WA

Care Partner

Senior Airport Planner - New Terminal

Project Cost Controller

Process Improvement Engineer

Account Manager - Mining

HR Business Partner

ATC System Validation Lead

Project Manager

Security Systems Advisor - FTC

Business Development Representative – Rigging & Lifting Equipment

Senior Technical System Administrator

Planning & Design Administrator

Technician

Team Lead - Business Analysis

Director, Wayfinders Consulting

Workshop Technician

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