Posted: 25/05/2026
Closing Date: 29/06/2026
Job Type: Permanent - Full Time
Location: National
Job Category: Marketing and Communications
Opportunity to elevate your career with an industry leading, award winning business offering purpose driven work, meaningful organisational values, an inclusive culture & curiosity for new ideas, innovation & growth.
So many reasons to CHUse CHU!
We're Australia’s first and leading Strata Underwriting agency, with a commitment to leading the way in our industry, through focusing on Artificial Intelligence & Technology, Diversity & Inclusion and Environmental Sustainability.
A career at CHU is a career of opporCHUnity. The opportunity to create, innovate and grow. When you join our team, you’re joining an industry leader with a track record for putting our people and our customers first. Despite being in 5 different locations across Australia, our leading hybrid working model and technology enables our people to be close-knit and connected.
All about CHU
CHU is part of the Steadfast Group; a top 200 ASX-listed company with $9.8 billion in total billings. As the market leader we protect over 100,000 residential strata properties across Australia, with almost half a trillion value insured. We are multi-award winners: back-to-back winners of the Underwriting Agency of the Year Award 2021-2023 & Claims Team of the Year 2024, plus Excellent in Environment, Social and Governance Change winners for 2024. We are proud to be an award-winning underwriting agency and our goal is to continue to put people, planet, partnership and prosperity at the heart of what we do.
Working with CHU
When you join CHU, you will join a friendly and supportive team who are committed to your wellbeing and engagement. We want you to enjoy your work each day and derive satisfaction from being part of a collaborative organisation and culture. To support and reward you, we offer:
- Work where suits you best - we are proud of our leading, inclusive and flexible hybrid work model
- Real connection and interaction - we offer regular Company wide team & ConnecCHUn Days
- Hard work deserves recognition - competitive salary packaging and annual bonus scheme
- Grow your future savings - employer matched superannuation contributions
- Take the stress out of the unexpected – access up to 4 extra flexible paid leave days for life’s ups and downs
- Celebrate the joy of parenthood - 18 weeks paid parental leave
- We support your charitable work - access to a paid volunteer day each year
- Cut your monthly costs - paid SCI, Life Insurance and Travel Insurance
- Grow with us - professional development and study assistance and study leave
- Support when you need it most - extensive health and wellbeing initiatives
- Diversify your experience - Work and Travel Adventure Program, Career Breaks
- Family first - CHU are accredited as a Family Inclusive Workplace 2022/25
- You can be you - CHU are recognised as an Inclusive Employer 2025/26 by the Diversity Council Australia
For further information, head to the benefits section of our careers page.
This role is responsible for shaping and protecting the company’s reputation by delivering strategic, consistent, and impactful communications across all audiences. It ensures clear storytelling, strong media and stakeholder relationships, and effective internal engagement, while proactively managing risks and opportunities to enhance brand trust and credibility.
What your new job looks like …
Strategic Communications & Reputation: Lead and execute a multi-channel communications strategy to build, enhance, and protect the company’s reputation across diverse audiences (B2G, B2B, B2C and beyond).
Media, Press & Executive Communications: Act as the primary media contact, managing press relations, storytelling, and supporting executives with interviews, presentations, and key messaging.
Crisis & Reputation Management: Own crisis communications planning and response, while proactively monitoring media, social channels, and public sentiment to safeguard brand reputation.
Internal Comms & Stakeholder Engagement: Drive engaging internal communications (including town halls) and build strong relationships with employees, industry bodies, and key external stakeholders.
Content, Reporting & Operations: Oversee high-quality content creation, manage agency partners and budgets, and deliver insights through reporting on performance, media coverage, and engagement.
We'd love to meet you, especially if you can bring …
- Experience: 4–6 years in corporate communications, public relations, or a similar field, ideally within insurance or financial services.
- Communication Skills: Exceptional written, editing, and verbal communication skills, with experience crafting thought leadership and managing media relations.
- Reputation & Problem Solving: Proactive, solutions-focused thinker with a strong understanding of reputation management and the ability to perform under pressure.
- Stakeholder Engagement: Skilled in building relationships across diverse audiences, including employees, media, and industry leaders, with a collaborative and adaptable approach.
- Qualifications & Tools: Degree in Communications, PR, Journalism, or related field, with proficiency in intranet platforms and internal communication tools.
Our commitment to you
At the heart of CHU’s company culture is recognition of the value our team members bring to the workplace through their individual backgrounds, culture, strengths, creativity, ideas, shared experiences and access to a flexible work environment. Every applicant is assessed on what they can contribute to CHU and how they as individuals can enrich our workplace both now and in the future. We are a neuro-inclusive and disability aware employer and encourage applicants to openly request any adjustments they need. We are committed to creating a psychologically safe recruitment experience.
We are a 2026 Circle Back Initiative Employer - we commit to respond to every applicant.
