In-Demand Back end developer Jobs in Bankstown, Nsw

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
18h
Senior Production Support Analyst - Payments (Assistant Vice President)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
18h
Dynamics 365 Customer Engagement Technical Lead
KPMG —Sydney NSW
- Full-time
- Computer science
- Azure
- Computer Science
- Parental leave
Associate - Building & Construction
Bartier Perry Pty Ltd —Sydney NSW
- In-person
- Communication skills
- Time management
- Parental leave
Client Success Manager
Corto Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AI
- Gym membership
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Senior Business Analyst (TaxIntell)
GBST —Sydney NSW
- Full-time
- Hybrid work
- Business
- SDLC
- Parental leave
- Employee assistance program
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Technical Lead
CoStar Group —Sydney NSW
- Full-time
- Azure
- Management
- DevOps
Senior Business Analyst
Q2ebanking —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Presentation skills
- Bachelor's degree
- Health insurance
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Senior Appian Engineer (Sydney)
Westpac Group —Sydney NSW
- Full-time
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Senior Software Engineer (Backend focussed)
Cover Genius —Sydney NSW
- Full-time
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- Computer Science
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Senior Specialist, Sales Engineering
Checkout.com —Sydney NSW
- Full-time
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- Sales
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1d
Senior Accountant - Public Practice
Sleek —Sydney NSW
- $85,000 - $120,000 a year
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Senior Associate, Construction
Maddocks —Sydney NSW
- Full-time
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Dynamics 365 Customer Engagement Technical Lead
KPMG Australia —Sydney NSW
- Full-time
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AFCA —Sydney NSW
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- Hybrid work
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Senior Production Support Analyst - Payments (Assistant Vice President)
Citi —Sydney NSW
Act as the primary point of command for major incidents and escalations from various stakeholders, including senior leadership and key clients.
18h

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Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time
18 hours ago

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

back end developer jobs in bankstown, nsw

Production Support Analyst - Payments (Officer)

Senior Production Support Analyst - Payments (Assistant Vice President)

Dynamics 365 Customer Engagement Technical Lead

Associate - Building & Construction

Client Success Manager

Senior Business Analyst (TaxIntell)

Technical Lead

Senior Business Analyst

Senior Appian Engineer (Sydney)

Senior Software Engineer (Backend focussed)

Senior Specialist, Sales Engineering

Senior Accountant - Public Practice

Senior Associate, Construction

Dynamics 365 Customer Engagement Technical Lead

Data Platform Engineer

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