In-Demand concierge Jobs in parramatta, nsw

Business Concierge - Greater Sydney
Department of Customer Service —Sydney NSW
- $90,767 - $103,729 a year
- Full-time
- Bilingual
- Communication skills
2d
Call Centre - Customer Support
Australian Unity —Parramatta NSW
- Full-time
- Salesforce
- Communication skills
- Time management
- Parental leave
- Employee discount
3d
Community Ambassador
JLL —Sydney NSW
- Hospitality
- Customer service
- Presentation skills
Hospitality Services Manager
Compass Group Australia —Sydney NSW
- $80,000 - $90,000 a year
- Full-time
- Hospitality
- Office
- Leadership
Workplace and Concierge Manager
JLL —Sydney NSW
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Reception Supervisor
Compass Group Australia —Sydney NSW
- $75,000 - $85,000 a year
- Full-time
- Management
- Microsoft Office
- Parental leave
Head of Audiology
EssilorLuxottica —North Sydney NSW
- Full-time
- Hybrid work
- Master's degree
- Business
- Leadership
Receptionist
Next Gen Health & Lifestyle Clubs —Ryde NSW
- CPR Certification
- Customer service
- First Aid Certification
13d
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Guest Services Attendant (Housekeeping) - Chester Hill Hotel
Endeavour Group —Chester Hill NSW
- Employee assistance program
2d
Guest Service Agent
AccorHotel —Mascot NSW
- Customer service
- Communication skills
Quick Apply
Overnight Front Desk All Rounder
SOFITEL —Sydney NSW
- Part-time
- Office experience
Quick Apply
Porter
Stamford Hotels & Resorts —Mascot NSW
- Rotating roster
- Communication skills
Wheels Captain (Valet)
Marriott International, Inc —Sydney NSW
- Full-time
- Supervising experience
- Leadership
- Communication skills
- Employee assistance program
6d
Community Ambassador
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Presentation skills
Quick Apply
Customer Experience Manager
Accor Apartments & Realty —Sydney NSW
- Full-time
- Hospitality
- Administrative experience
- Leadership
6d
Hotel Guest Services - Holiday Inn, St Marys
St Marys Rugby League Club —North St Marys NSW
- Weekend availability
- Presentation skills
- Organisational skills
- Communication skills
10d
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
12d
Guest Services Advisor
NAB —Sydney NSW
- Full-time
- Hospitality
- Customer service
- Maintenance
5d
Security Operations Manager - Commercial
Challenger Security —Sydney NSW
- $125,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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Business Concierge - Greater Sydney

Department of Customer Service -
Sydney NSW

Apply Now

Job Details

Full-time
$90,767 - $103,729 a year
2 days ago

Qualifications

Bilingual
Multilingual
Driver Licence
Communication skills

Full Job Description

Department of Customer Service

Reference number

req52169

Occupation

Policy

Work type

Full-Time

Location

Sydney City

Salary Information

$90,767 - $103,729 + super

Closing date

15 June 2026 at 10:00am

Business Concierge - Greater Sydney

SNSW Grade: 5/6 – base salary range from $90,767 – $103,729, plus super annuation
Employment Type: Full time ongoing
Location : Sydney (with travel across Inner West & Georges River LGAs)

About ServiceNSW
Service NSW is making it easier for people and businesses across NSW to access government services. Since launching in July 2013, we have successfully transformed and streamlined NSW Government service delivery with cutting edge digital solutions and an award-winning culture of passion and teamwork. Our customer-centric solution offers simpler and faster access to government transactions through our digital channels, a 7-day-a-week phone service and an expanding network of service centres. We currently partner with over 50 agencies to offer over 1,000 NSW Government transactions.

About the team
As a Business Concierge, you will be responsible for supporting businesses at every stage of their journey, offering personalised guidance, resources and support both in person and over the phone.

You will work closely with aspiring business owners and businesses in your local area, to assist them start, manage and grow. You will build and maintain strong relationships and proactively engage with the community to understand and respond to their needs.

Key Responsibilities

Provide personalised support and case management to small businesses
Proactively engage with businesses in your community
Engage with stakeholders (eg local councils) and partner with them to support businesses in your local area
Partner with your Team Leader and Business Relationship Manager to plan and deliver outreach activities, including events and presentations
Support inbound and outbound customer interactions through phone and digital channels
Build strong relationships with business customers to ensure ongoing support and positive outcomes when navigating government.

To be successful in this role you will demonstrate:

Experience working with multicultural communities; bilingual or multilingual capability is highly desirable
A strong understanding of the small business landscape and the challenges faced by business owners in NSW
Ability to adapt your approach to meet differing customer needs while maintaining high service standards
Strong communication and relationship-building skills
A proactive, customer-focused mindset
The ability to support businesses primarily based in the Inner West & Georges River LGAs

Essential Requirements

Valid NSW driver’s licence
Willingness to travel across NSW, including metro, regional, and remote areas, sometimes at short notice/ designated LGAs

To Apply
Provide a cover letter (not exceeding 1 page) and up-to-date resume (not exceeding 4 pages) that details your experience and how you meet the capabilities of the role.

Salary Grade 5/6, with the base salary for this role starting at $90767 base plus superannuation

For enquiries relating to recruitment please contact Jyostna Channamadhvuni via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Monday, 15 June 2026 @ 9.59 am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

Apply Now

Refine Your Search

concierge jobs in parramatta, nsw

Business Concierge - Greater Sydney

Call Centre - Customer Support

Community Ambassador

Hospitality Services Manager

Workplace and Concierge Manager

Reception Supervisor

Head of Audiology

Receptionist

Guest Service Agent

Guest Services Attendant (Housekeeping) - Chester Hill Hotel

Guest Service Agent

Overnight Front Desk All Rounder

Porter

Wheels Captain (Valet)

Community Ambassador

Customer Experience Manager

Hotel Guest Services - Holiday Inn, St Marys

Guest Services Agent

Guest Services Advisor

Security Operations Manager - Commercial

I want to receive the latest job alert for concierge in parramatta, nsw

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