Company Description
Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.
Hollywood Private Hospital is now hiring!
Job Description
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Practice Receptionist: Casual position, making it an excellent opportunity for parents or caregivers seeking a work life balance
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Join our busy and professional reception team
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Grow your career across Ramsay’s well-respected national network!
The Opportunity
Working within our Ramsay Health Plus outpatient department, a multidisciplinary Allied Health Practice located at Hollywood Private Hospital. You will manage all necessary clerical requirements of reception services for our patients who are undergoing Physiotherapy, Occupational Therapy, Exercise Physiology, Speech Pathology and Dietetics.
As a receptionist, your day will be varied and will include scheduling, contacting patients to arrange appointments, billings and day-to-day administrative duties.
We are seeking a person to work on occasional days as well as leave relief. We are looking for someone available to work on an as-needed basis, including occasional shifts and leave cover.
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You would ideally have experience in a private practice and the capability to effectively support and meet the needs of a number of customers, patients and staff.
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You will be a positive, responsible, self-motivated person with excellent people and telephone skills.
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You will have strong focus on detail, highly developed relationship skills, a commitment to customer service, a ‘can do’ approach, and above all, an unwavering commitment to client confidentiality and privacy.
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You will be required to undertake duties as part of a team, working collaboratively and sharing roles and responsibilities.
Reporting to the Practice Manager/Team Leader, you will work amongst a friendly and supportive team while maintaining positive relationships and strong communication networks with all staff and customers.
About You
To succeed in this role, you will be a confident professional, interested in working within a health setting with a passion for customer service. The ability to converse and be empathetic while managing a busy flow of patients, telephone calls, bookings, and staff queries is a necessary skill needed for this role.
Essential criteria:
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Previous medical practice receptionist experience
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Proficient user and understanding of patient management systems (software e.g. Genie, Nookal)
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Computer literacy including Microsoft suite of programs
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Excellent time management skills and ability to complete tasks within designated timeframes
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Demonstrated problem – solving skills
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Ability to actively liaise with staff and patients to ensure the information process is completed accurately and conducted professionally and efficiently.
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You will have strong focus on detail, highly developed relationship skills, a commitment to customer service, a ‘can do’ approach, and above all, an unwavering commitment to client confidentiality and privacy.
Desirable criteria:
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Certificate III in Business Administration or similar
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Medical Receptionist course
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Certificate in Medical Terminology.
Remuneration: On offer is base hourly rate ranging from $35.85 + casual leave loading +superannuation + levels of experience and qualification.
What’s in it for You:
At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:
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Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
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Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
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Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
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Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
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Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.
Why Join Ramsay:
At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:
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Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
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A values-led workplace where you’ll be supported personally and professionally
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A place with flexible, permanent and career-growth opportunities nationwide.
Additional Information
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Must provide or complete a National Police Check conducted within the previous 12 months.
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According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.
How to Apply
All applications must be lodged online. Please click the Apply button within this ad to lodge an application (applications should include a CV and cover letter addressing the selection criteria above).
Applications close: 9 June 2026
Reference number: JR112451
Please Note:
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.
Applications made by recruitment agencies will not be considered.
