All of which need good systems in place to ensure financial viability of the Centre.
Selection criteria
Essential
1. Demonstrated ability to contribute to planning discussions and work collaboratively with senior
leadership to identify and progress priority service areas.
2. Proven capacity to implement strategic actions within a part-time role, ensuring key objectives are
met efficiently and effectively
3. Strong administrative skills, with the ability to prioritise tasks that directly support service continuity
and operational stability.
4. Experience coordinating volunteer teams, including managing rosters and providing day-to-day
guidance and support.
5. Demonstrated experience in volunteer recruitment, screening and induction, with an ability to
manage scheduled intake processes.
6. Excellent interpersonal and communication skills, enabling professional engagement with clients,
volunteers and external stakeholders.
7. Ability to respond to enquiries and complaints with sound judgement, escalating matters
appropriately when required.
8. Understanding of organisational values and compliance requirements, with the ability to ensure
volunteers operate in alignment with ADRA’s Mission and Values and adhere to relevant policies and
procedures.
9. Experience providing administrative support within community service programs, including client
intake coordination, food service operations, procurement, stock management and compliance with
food safety standards.
10. Proven ability to identify, pursue, and secure grant funding aligned with organisational strategy.
11. Demonstrated capacity to build and maintain effective working relationships, including the ability
to collaborate closely with ADRA’s Grant Funding Coordinator at head office to support the
development and submission of high-quality grant applications.
Desirable Criteria
1. Experience working within a community services or not-for-profit environment, particularly in roles
involving volunteer coordination or client-facing support.
2. Knowledge of emergency relief frameworks, referral pathways and local support networks,
enabling effective collaboration and service delivery
3. Ability to contribute to a positive, client-centred organisational culture, demonstrating empathy,
cultural sensitivity and a commitment to empowering individuals and families.
Key competencies
Leading and Supervising – Provides others with clear directions; motivates and empowers others;
recruits staff of high calibre; provides staff with development opportunities and coaching; sets
appropriate standards of behaviour, gives regular feedback.
Working with People – Demonstrates an interest in and understanding of others; Adapts to the team
and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and
communicates proactively; Supports and cares for others; Develops and openly communicates self-
insight.
Relating and Networking – Establishes good relationships with colleagues; builds wide and effective
networks of contacts inside and outside the organisation; relates well to people at all levels; Uses
humour appropriately to enhance relationships with others.
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Candidate Information Pack – ADRA Community Centre Manager – Cannington
