Introduction:
At Fairview, we are passionate about the culture we have built and feel strongly that skills can be learnt but what is critical to the ongoing success and growth of the business is finding the ‘right’ mix of people who work cohesively together and lift each other up. Our people are passionate about finding solutions, they look out for one another, believe strongly in building relationships and work collaboratively toward common goals. We believe in staff development, creating pathways for progression and are committed to empowerment and autonomy for our people. If you have the drive and determination to blaze new trails through innovation, understand the need for collaboration, are action-oriented and are not afraid to make courageous decisions, with customer satisfaction being at the core of everything you do, then Fairview can take you places.
Description:
The Technical Manager for Compressed Fibre Cement (CFC) Cladding is responsible for leading the technical performance, compliance, installation methodology, and product development pipeline for the company’s CFC cladding portfolio. This role provides expert guidance across engineering design, building code compliance, façade system integration, and onsite installation practices, ensuring products are safe, compliant, competitive, and optimised for market success.
The position collaborates closely with R&D, product management, sales, marketing, and customers to deliver high quality technical support and drive continuous improvement.
This role carries significant influence on-site and requires confidence in challenging installers, builders and consultants where installations do not meet system requirements
KEY RESPONSIBILITIES
1. Product & System Expertise
- Act as the organisation’s subject matter expert in compressed fibre cement cladding, façade systems, and exterior building envelopes.
- Maintain deep knowledge of product properties, system assemblies, testing protocols, performance characteristics, and limits of application.
- Develop and maintain installation guidelines, technical manuals, CAD/Revit details, and specification resources.
- Provide informed technical recommendations to support refinement of specifications and testing outcomes, ensuring alignment with compliance requirements and best‑practice installation standards
2. Compliance & Standards
- Prepare and manage technical files, certifications, test reports, and compliance documentation to support project tendering and issue resolution.
- Ensure all technical manuals, installation details are up to date.
- Develop installation support tools to support installers build their knowledge and achieve best practice installation methods.
3. Technical Support & Advisory
- Provide high level technical support to architects, engineers, builders, installers, and distributors.
- Interpret technical requirements and translate them into actionable solutions for teams and stakeholders.
- Serve as the primary escalation point for complex technical issues.
- Review and validate technical designs, plans, and documentation from team members.
- Communicate complex technical issues in a clear, business-friendly manner.
- Support cross-functional decision-making by providing sound technical assessments.
- Promote continuous improvement and innovation in technical processes.
4. Product Development & Innovation
- Identify product improvement ideas, system improvements, and design enhancements on the CFC range of products.
- Contribute to product roadmaps based on market trends, building code developments, and customer feedback.
- Evaluate competitor systems and benchmark performance, cost, and installation methods.
5. Project & Stakeholder Management
- Work alongside the sales team to conduct onsite installation inspections, providing expert advice and reinforcing technical best practices.
- Assist sales teams in identifying risks, ensuring correct system selection, and supporting customer confidence through professional technical engagement.
- Review technical drawings, architectural details, shop drawings, and installation documentation to ensure compliance with product requirements and NCC/AS standards.
- Provide pre installation guidance to engineers, builders, installers, and façade contractors to ensure systems are installed correctly and efficiently.
- Liaise with external engineering consultants, testing laboratories, and regulatory authorities as required.
6. Quality Assurance, Audits & Continuous Improvement
- Deliver Installer training sessions, toolbox talks, CPDs, and technical presentations to support proper installation of the Fairview range of CF products.
- Partner with the team to review production quality, tolerances, and material performance.
- Conduct audits of projects and provide actionable recommendations to achieve installation best practice and education to the installer network.
- Implement product improvements, and installation best practices.
- Support continuous improvement across manufacturing, installation, and system design by identifying recurring issues and feeding insights into product development, technical documentation, and installation guidelines
7. Installation Sign Off & Warranty Approvals
- Conduct final inspections of completed installations, verifying adherence to product specifications, installation manuals, tolerances, and compliance guidelines.
Skills and Experiences:
ESSENTIAL
- 5–10+ years’ experience with façade or external wall systems in real projects, ideally including time spent supporting, inspecting, or resolving installation outcomes on construction sites.
- Experience in building product testing, certification, and compliance documentation.
- Background in fibre cement, façade engineering, or exterior cladding systems highly desirable.
- Advanced knowledge of compressed fibre cement cladding, façade engineering, and building envelope systems.
- Strong understanding of the National Construction Code (NCC) and relevant Australian Standards.
- Ability to interpret engineering drawings, specifications, and technical schematics.
- Excellent problem solving and diagnostic skills.
- Strong communication and presentation abilities.
DESIRABLE
- Customer focused with the ability to engage and influence technical and non-technical stakeholders.
- Proficiency in CAD/Revit, technical writing, and documentation tools.
