In-Demand concierge Jobs in victoria

People & Capability Partner
Starbucks —Collingwood VIC
- Full-time
- Hospitality
- Leadership
- Café
Quick Apply
1d
Night Duty Manager
Pan Pacific Hotels Group —Melbourne VIC
- Full-time
- Customer service
- Leadership
- Communication skills
GUEST EXPERIENCE LEADER
Hyatt Centric Melbourne —Melbourne VIC
- Weekend availability
- Communication skills
- Time management
Guest Services – Housekeeping (Geelong & Surf Coast)
Clifton Partners Property Pty Ltd —Torquay VIC
- From $32.31 an hour
- Cleaning
Quick Apply
Guest Service Attendant
Education Development Association —Castlemaine VIC
- Evenings as needed
Front Desk Agent - Casual
Marriott International, Inc —Melbourne VIC
- Part-time
- Hotel experience
- Referral program
5d
Personal Assistant to Directors and Clients
Executive Personal Concierge —Camberwell VIC
- $37 - $42 an hour
- Microsoft Office
- In-person
- Communication skills
Quick Apply
Guest Services - Switchboard Operator | Full Time
AccorHotel —Chadstone VIC
- Weekend availability
- Communication skills
- Employee assistance program
Quick Apply
9d
Customer Service Consultant
Bupa —Echuca VIC
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Pet insurance
6d
Property Services Manager
JLL —Melbourne VIC
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Front Desk
BBK —Werribee VIC
- $26.55 - $35.00 an hour
- Part-time
- Customer service
- In-person
Quick Apply
9d
Porter
PULLMAN —East Melbourne VIC
- Part-time
- Time management
- Employee discount
Quick Apply
Lounge Attendant
Plaza Premium Lounge —Melbourne VIC
- $25.85 an hour
- Part-time
- Hospitality
- Customer service
- In-person
- Travel reimbursement
- Free food
Quick Apply
7d
Service Coordinator
AVEO —Kew VIC
- $28.96 - $43.44 an hour
- Overtime
- Hospitality
- CPR Certification
- Customer service
- Health insurance
- Employee assistance program
Quick Apply
5d
Guest Service Generalist
Travel + Leisure Co. —Dinner Plain VIC
- Part-time
- Microsoft Excel
- Customer service
- Administrative experience
- Professional development assistance
Quick Apply
Senior Analyst
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- SQL
- Analytics
- Annual leave
- On-the-job training
Front Office Duty Manager
Marriott International, Inc —Melbourne VIC
- Full-time
- Supervising experience
- Hotel experience
- Referral program
7d
Guest Service Agent - The Victoria Hotel
EVT Group —Melbourne VIC
- Hotel experience
- Resort
- Parental leave
Property Services Manager
DAC-Jones Lang LaSalle (VIC) Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
6d
Service Operations Specialist
Sportsbet —Melbourne VIC
- Full-time
- Hybrid work
- DevOps
- AWS
- Scripting
- Annual leave
- On-the-job training
8d

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concierge jobs near victoria

People & Capability Partner

Starbucks -
Collingwood VIC

Quick Apply

Job Details

Full-time
1 day ago

Qualifications

Hospitality
Restaurant industry
Leadership

Full Job Description

Company Description

A fantastic opportunity exists to join an iconic brand and elevate your career at Starbucks Australia. There are multiple benefits to joining us; we currently have over 95 stores and are aiming for a store network of more than 100+ stores in the next two years.

We often say that we aren’t in the coffee business serving people— we’re in the people business serving coffee. Our partners (employees) are the heart of our business, driving Our Mission forward:

To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit - one person, one cup and one neighbourhood at a time.

As a Starbucks partner, you become part of something much bigger than just yourself.

Job Description

As a People & Capability Partner, you play a key role in creating an environment where partners feel supported, valued, and empowered to thrive. Working closely with Store Managers, District Managers, and Operations Leadership, this role blends deep HR expertise with a passion for developing people.

You will partner with leaders to navigate employee relations, build leadership capability, and embed consistent, values-led people practices that bring the Starbucks experience to life—for both our partners and customers.

This is a hands-on, high-impact role focused on strengthening capability, fostering belonging, and ensuring we deliver a safe, respectful, and high-performing workplace

Partner Experience, Employee Relations & Coaching

Lead complex employee relations matters with care, integrity, and a partner-first mindset
Coach and support leaders to confidently and respectfully manage people matters
Build leader capability in performance conversations, feedback, and creating inclusive team environments
Ensure all ER practices and documentation are fair, consistent, and aligned to our values
Partner with external IR specialists when needed to ensure best practice and manage risk

Capability & Learning

Identify opportunities to strengthen leader capability and partner experience across the network
Design and embed practical, on-the-job learning that supports leaders to grow and succeed
Create tools, resources, and guidance that make it easy for leaders to do the right thing
Foster a culture of coaching, curiosity, and continuous development

Compliance & Partner Care

Act as a trusted expert on the Fast-Food Industry Award, ensuring fair and consistent application
Guide leaders on pay, conditions, and entitlements with clarity and transparency
Support payroll and timekeeping compliance to ensure partners are paid correctly and on time
Proactively identify risks and work collaboratively to resolve them

Policies, Governance & Clarity

Maintain and evolve people policies to reflect legislation and Starbucks ways of working
Bring policies to life by translating them into simple, practical guidance for leaders
Develop tools and communications that support understanding and adoption
Lead regular education and governance activities that build confidence and consistency

Operational Partnership

Build strong, trusted relationships with Operations leaders
Understand the realities of our stores and translate needs into practical people solutions
Contribute to Operations forums, sharing insights on trends, risks, and opportunities
Support leaders to create environments where partners feel a strong sense of belonging and purpose

Systems, Projects & Continuous Improvement

Support HR systems and process improvements that enhance the partner and leader experience
Collaborate across HR, Payroll, and Operations to deliver seamless and compliant processes
Contribute to initiatives that strengthen how we support our partners at scale

Insights & Impact

Use data and insights to understand partner trends and identify opportunities to improve
Share meaningful, actionable insights with leaders to support better decisions
Contribute to continuous improvement in partner experience and business performance

Qualifications

Strong experience leading complex employee relations matters with a focus on care, fairness, and consistency
Solid understanding of the Fair Work Act and Modern Awards (Fast Food Award highly regarded)
Experience supporting retail, hospitality, or similar frontline environments is highly valued
Demonstrated ability to balance operational detail with broader, strategic thinking
Passion for coaching and building leader capability to strengthen partner experience

Additional Information

About You:

Builds trusted, credible relationships with leaders at all levels
Able to move seamlessly between strategic initiatives and hands-on operational support
Exercises sound judgement with resilience and a strong sense of integrity
Communicates clearly and confidently, translating complexity into simple, practical guidance
Brings a pragmatic, solutions-focused mindset grounded in care and accountability
Committed to fostering inclusive, supportive, and high-performing team environments

Life at Starbucks Australia

Starbucks Australia is proudly Australian owned and operated. We are a small company with large growth plans. We’ve based in Collingwood, with expansive end-of-trip facilities (all shower amenities soaps & towels included), concierge services with dry-cleaning and parcel collection provided, and current building works for our very own Starbucks café on-site. We work on a hybrid model with 3 days in office, 2 from home.

Quick Apply

Refine Your Search

concierge jobs in victoria

People & Capability Partner

Night Duty Manager

GUEST EXPERIENCE LEADER

Guest Services – Housekeeping (Geelong & Surf Coast)

Guest Service Attendant

Front Desk Agent - Casual

Personal Assistant to Directors and Clients

Guest Services - Switchboard Operator | Full Time

Customer Service Consultant

Property Services Manager

Front Desk

Porter

Lounge Attendant

Service Coordinator

Guest Service Generalist

Senior Analyst

Front Office Duty Manager

Guest Service Agent - The Victoria Hotel

Property Services Manager

Service Operations Specialist

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