In-Demand school administration Jobs in brisbane, qld

Operations Coordinator, Customer Service
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
- Negotiation
5h
MARKETING ASSISTANT
Brisbane Smiles —Toowong QLD
- Part-time
- Remote
- Laboratory
- No degree
- IT
OSHC Assistant Coordinator | Redbank Plains
Helping Hands —Redbank Plains QLD
- Up to $40 an hour
- Full-time
- Working with children
- Leadership
Quick Apply
13d
Swim School Customer Experience Manager - Mount Ommaney
Carlile Swim Operations Pty Ltd —Brisbane QLD
- Full-time
- Administrative experience
- First Aid Certification
- In-person
Quick Apply
5d
Assistant Manager, Guest Experience | Chermside (12 month contract)
Lululemon —Brisbane QLD
- Weekend availability
- Management
- Sales
- Administrative experience
- Annual leave
- Employee discount
Centre Director - Long Day Care and Kindergarten - Hamilton
Catholic Early EdCare —Brisbane QLD
- Full-time
- Childcare
- CPR Certification
- Management
- Free parking
- Employee discount
OSHC Assistant Coordinator I Brookfield
Helping Hands —Brookfield QLD
- Part-time
- Working with children
- Leadership
Quick Apply
Travel Security & Insurance Specialist
Abt Global —Brisbane QLD
- Full-time
- Senior Secondary Certificate of Education
- Analysis skills
- Bachelor's degree
2d
Chief Centre Operations Officer
Griffith University —Nathan QLD
- $147,057 - $172,057 a year
- Full-time
- Hybrid work
- Research
- Administrative experience
- University
- Work from home
- Parental leave
Quick Apply
OSHC Assistant Coordinator I Stretton
Helping Hands —Stretton QLD
- Part-time
- Working with children
- Leadership
Quick Apply
Project Manager
RCP Australia —Brisbane QLD
- Full-time
- Management
- Engineering
- Administrative experience
OSHC Assistant Coordinator I Ferny Grove
Helping Hands —Ferny Grove QLD
- Up to $40 an hour
- Part-time
- Working with children
- Leadership
Quick Apply
Centre Director | LDC & Kindy | Community-Focused Centre
Catholic Early EdCare —Brisbane QLD
- Full-time
- Childcare
- Management
- Working with children
- Referral program
Control Systems Lead
WSP Australia —Brisbane QLD
- Full-time
- Engineering
- Bachelor's degree
- Team management
- Employee stock purchase plan
- Parental leave
OSHC Area Coordinator (Mobile) | Scenic Rim/Logan Region
Helping Hands —Logan Central QLD
- Up to $42 an hour
- Part-time
- Childcare
- Communication skills
- Referral program
Quick Apply
Cello/Double Bass Tutor
Brigidine College Indooroopilly —Indooroopilly QLD
- Management
- Teaching
14d
ENR Operations Engineer
Motorola Solutions —Morningside QLD
- Full-time
- Management
2d
Paediatric Psychologist
Neurodiverse Playhouse —Spring Hill QLD
- $66,766.13 - $140,565.58 a year
- Clinic
- Working with children
- In-person
Quick Apply
7d
Clinical Nurse
Queensland Government —Brisbane QLD
- Patient care
- Leadership
- Communication skills
12d
Electrical, Instrumentation & Controls Engineers - Water Infrastructure
Stantec —Brisbane QLD
- Part-time
- Engineering
- Power tools
- Communication skills
- Work from home
- Employee assistance program

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school administration jobs near brisbane, qld

Operations Coordinator, Customer Service

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Temporary
5 hours ago

Qualifications

Leadership
Communication skills
Negotiation

Full Job Description

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Operations Coordinator, Customer Service, you will:

* Assist in managing the day-to-day operations within Customer Service and provide support to staff in the delivery of superior service to prospective and current customers.

This position reports to the relevant Manager within Customer Engagement portfolio.

This is a Temporary, Full-time opportunity, to 31 December 2026 unless otherwise determined.

The position will be based primarily at South Brisbane however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

* Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.

* Coordinate the daily operations of the Customer Service business area by allocating priorities, monitoring workflow, and identifying trends in customer service issues and behaviours.

* Support the Manager in supervising staff, including rostering and training, to ensure consistent delivery of high-quality customer service.

* Facilitate customer requests efficiently by applying active listening, effective questioning, problem-solving, negotiation, and conflict resolution skills, while adhering to business policies and procedures.

* Receive escalated customer interactions and provide constructive feedback and coaching to Customer Experience Officers.

* Collaborate and communicate effectively with internal teams, proactively seeking information and support to drive continuous improvement and achieve team objectives.

* Use a range of systems and platforms, including TechnologyOne, SMS, Dynamics 365, Amazon Connect, QFlow, and Microsoft 365 to maintain accurate and up-to-date customer service records for reporting and analysis.

* Contribute to a multi-functional customer service team, supporting the development of team plans and the achievement of service level targets and agreements.

* Monitor, measure, and evaluate customer service performance, providing weekly reports and insights to the Manager.

* Ensure daily activities align with broader business operations and strategic goals.* Participate in additional projects and initiatives as required.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated skills to coaching staff, including the ability to review systems, procedures, and team performance to ensure operational effectiveness.

2. Ability to interpret and manage workflows for resourcing, rostering, scheduling, and prioritising tasks within a dynamic service environment.

3. Demonstrated motivational and leadership skills, including initiative, innovation, team building, and the ability to foster strong customer-focused relationships.

4. Highly developed interpersonal, negotiation, written and oral communication skills, with the ability to effectively engage with a diverse range of stakeholders, including current and prospective customers.

5. Proficiency in using a variety of systems and platforms within a customer service environment, across both face-to-face and call centre operations.

Mandatory Qualifications/Requirements

There are no mandatory requirements for this role.

How to apply

If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

A detailed resume;
A cover letter that outlines your known skills, abilities, knowledge and experience in response to the 'How you will be assessed' criteria above (maximum of 2 pages in total); and
The contact details for two referees (one of whom is your current supervisor)

Closing date: 5pm, 17 June 2026

Job Reference Number: TQ202-463

For further information, please contact:

Kristy Carroll, Manager Applications and TAFE at Schools Administration

[email protected]<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

school administration jobs in brisbane, qld

Operations Coordinator, Customer Service

MARKETING ASSISTANT

OSHC Assistant Coordinator | Redbank Plains

Swim School Customer Experience Manager - Mount Ommaney

Assistant Manager, Guest Experience | Chermside (12 month contract)

Centre Director - Long Day Care and Kindergarten - Hamilton

OSHC Assistant Coordinator I Brookfield

Travel Security & Insurance Specialist

Chief Centre Operations Officer

OSHC Assistant Coordinator I Stretton

Project Manager

OSHC Assistant Coordinator I Ferny Grove

Centre Director | LDC & Kindy | Community-Focused Centre

Control Systems Lead

OSHC Area Coordinator (Mobile) | Scenic Rim/Logan Region

Cello/Double Bass Tutor

ENR Operations Engineer

Paediatric Psychologist

Clinical Nurse

Electrical, Instrumentation & Controls Engineers - Water Infrastructure

I want to receive the latest job alert for school administration in brisbane, qld

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