In-Demand customer service representative Jobs in lawnton qld

Operations Coordinator, Customer Service
Queensland Government —Brisbane QLD
- Temporary
- Leadership
- Communication skills
- Negotiation
3h
Client Services Coordinator
Moore Australia (QLD/NNSW) —Brisbane QLD
- Full-time
- Microsoft Outlook
- Microsoft Office
- Administrative experience
Quick Apply
Hotel Services Team Member (Guest Service Agent)
Vignette Collection —Brisbane QLD
- Part-time
- Hospitality
- Hotel experience
- Parental leave
9d
Client Services Assistant
Exant Advisory —Brisbane QLD
- Full-time
- Microsoft Office
- Administrative experience
- Parental leave
- Employee assistance program
Quick Apply
Customer Service and Transport Coordinator
GrainCorp —Hamilton QLD
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business
Rydges South Bank - Guest Service Agent
EVT Group —South Brisbane QLD
- Part-time
- Hospitality
- Customer service
- Front desk
CUSTOMER CARE REPRESENTATIVE - CASUAL
Beginning Boutique —Lytton QLD
- Weekend availability
- Sales
- Customer service
- Databases
- Employee discount
Member Services - Rocklea, Carina, Kedron, Margate
Viva Leisure Group —Brisbane QLD
- CPR Certification
- Sales
- Customer service
- Parental leave
- Gym membership
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Client Services Specialist
Marsh —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Administrative experience
- Senior Secondary Certificate of Education
11h
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Brisbane QLD
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Reddy Express Wynnum - Customer Service Representative
OTR Group —Wynnum QLD
- Part-time
Customer Service Representative
Carbiz Rentals —Eagle Farm QLD
- $27 - $28 an hour
- 8 hour shift
- No degree
- Communication skills
Part Time Customer Service & Sales Consultant CARINDALE
Telstra Business Technology Centre Perth South —Brisbane QLD
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
8d
Customer Service Assistant - Cannon Hill
BEEFY'S —Cannon Hill QLD
- $32 - $34 an hour
- Part-time
- Customer service
- Food service
- In-person
Quick Apply
9d
Services Assistants- Produce Assistant (25hr p/w) & Customer Service Assistants
Spanos Retail Group —Brisbane QLD
- Part-time
- Communication skills
Quick Apply

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Operations Coordinator, Customer Service

Queensland Government -
Brisbane QLD

Apply Now

Job Details

Temporary
3 hours ago

Qualifications

Leadership
Communication skills
Negotiation

Full Job Description

About TAFE Queensland

TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training (VET) provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. Our award-winning training is delivered on campus, online, and in the workplace to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.

By working at TAFE Queensland, you can be part of a highly experienced workforce that is closely connected with their industries and dedicated to delivering best practices and innovative training.

Your Opportunity

As the Operations Coordinator, Customer Service, you will:

* Assist in managing the day-to-day operations within Customer Service and provide support to staff in the delivery of superior service to prospective and current customers.

This position reports to the relevant Manager within Customer Engagement portfolio.

This is a Temporary, Full-time opportunity, to 31 December 2026 unless otherwise determined.

The position will be based primarily at South Brisbane however you may be required to perform work at other TAFE Queensland campuses.

Key Responsibilities

* Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focussing on our Customer, Taking Responsibility and Showing Initiative.

* Coordinate the daily operations of the Customer Service business area by allocating priorities, monitoring workflow, and identifying trends in customer service issues and behaviours.

* Support the Manager in supervising staff, including rostering and training, to ensure consistent delivery of high-quality customer service.

* Facilitate customer requests efficiently by applying active listening, effective questioning, problem-solving, negotiation, and conflict resolution skills, while adhering to business policies and procedures.

* Receive escalated customer interactions and provide constructive feedback and coaching to Customer Experience Officers.

* Collaborate and communicate effectively with internal teams, proactively seeking information and support to drive continuous improvement and achieve team objectives.

* Use a range of systems and platforms, including TechnologyOne, SMS, Dynamics 365, Amazon Connect, QFlow, and Microsoft 365 to maintain accurate and up-to-date customer service records for reporting and analysis.

* Contribute to a multi-functional customer service team, supporting the development of team plans and the achievement of service level targets and agreements.

* Monitor, measure, and evaluate customer service performance, providing weekly reports and insights to the Manager.

* Ensure daily activities align with broader business operations and strategic goals.* Participate in additional projects and initiatives as required.

How you will be assessed

The ideal applicant will be someone who has the following key capabilities:

1. Demonstrated skills to coaching staff, including the ability to review systems, procedures, and team performance to ensure operational effectiveness.

2. Ability to interpret and manage workflows for resourcing, rostering, scheduling, and prioritising tasks within a dynamic service environment.

3. Demonstrated motivational and leadership skills, including initiative, innovation, team building, and the ability to foster strong customer-focused relationships.

4. Highly developed interpersonal, negotiation, written and oral communication skills, with the ability to effectively engage with a diverse range of stakeholders, including current and prospective customers.

5. Proficiency in using a variety of systems and platforms within a customer service environment, across both face-to-face and call centre operations.

Mandatory Qualifications/Requirements

There are no mandatory requirements for this role.

How to apply

If you're interested in this role, click the 'Apply' button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:

A detailed resume;
A cover letter that outlines your known skills, abilities, knowledge and experience in response to the 'How you will be assessed' criteria above (maximum of 2 pages in total); and
The contact details for two referees (one of whom is your current supervisor)

Closing date: 5pm, 17 June 2026

Job Reference Number: TQ202-463

For further information, please contact:

Kristy Carroll, Manager Applications and TAFE at Schools Administration

[email protected]<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

Apply Now

Refine Your Search

customer service representative jobs in lawnton qld

Operations Coordinator, Customer Service

Client Services Coordinator

Hotel Services Team Member (Guest Service Agent)

Client Services Assistant

Customer Service and Transport Coordinator

Rydges South Bank - Guest Service Agent

CUSTOMER CARE REPRESENTATIVE - CASUAL

Member Services - Rocklea, Carina, Kedron, Margate

Night Guest Service Agent

Client Services Specialist

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Reddy Express Wynnum - Customer Service Representative

Customer Service Representative

Part Time Customer Service & Sales Consultant CARINDALE

Customer Service Assistant - Cannon Hill

Services Assistants- Produce Assistant (25hr p/w) & Customer Service Assistants

Other jobs to consider

I want to receive the latest job alert for customer service representative in lawnton qld

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