In-Demand call centre Jobs in melbourne, vic

JCB Customer Solutions Consultant
Adaptalift Group —Truganina VIC
- Urgently hiring
- Sales
- Customer service
- Microsoft Office
- Fuel discount
Quick Apply
15h
Customer Operations Manager (Voice Team)
Amber Electric —Melbourne VIC
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- AI
- Annual leave
- Work from home
Quick Apply
Admin Clerk / Telesales (Part-Time)
Best Food Service (VIC) —Laverton North VIC
- Part-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick Apply
Internal Sales (Automotive Parts Interpreter)
Zeder Corporation —Melbourne VIC
- Full-time
- Sales
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Senior Executive – Contact Center Solutions – Fusion CX, Melbourne, Australia
Fusion CX —Melbourne VIC
- Full-time
- AI
Outbound Business Development Manager
carsales —Melbourne VIC
- Full-time
- Hybrid work
- Management
- Sales
- Presentation skills
- Parental leave
Quick Apply
Outbound Sales Team Leader – B2B !
Business Telecom Australia Pty Ltd (NexGen) —South Melbourne VIC
- Full-time
- CRM software
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Quick Apply
Chief Engineer - Contact Centre Transformation
Commonwealth Bank —Melbourne VIC
- Full-time
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8d
Sales Associate - Bilingual Mandarin
Eightcap —Melbourne VIC
- Full-time
- Bilingual
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- English
- Parental leave
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Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
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Customer Service Marketing Manager
BSH Home Appliances Group —Clayton VIC
- Full-time
- Sales
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Pathology Collector
Healius —Maribyrnong VIC
- Full-time
- Blood sampling
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20h
Lead D365 Commerce & Point of Sale (POS) – Retail Architect
Avanade —Melbourne VIC
- Azure
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- DevOps
Principal Software Engineer - AI & Contact Centre Transformation
Commonwealth Bank —Melbourne VIC
- Full-time
- Azure
- Master's degree
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7d

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JCB Customer Solutions Consultant

Adaptalift Group -
Truganina VIC

Quick Apply

Job Details

Casual
15 hours ago

Benefits

Fuel discount

Qualifications

Sales
Customer service
Call centre
Microsoft Office
Computer skills
Construction
Communication skills

Full Job Description

Monday to Friday hours - 7:30am to 3:36pm
Retail, fuel and grocery discounts
Exposure to a nationally recognised brand and market-leading equipment range

About Us:
Adaptalift is one of Australia’s largest and fastest growing materials handling hire and sales companies. With over 40 years of heritage as a privately-owned, family-operated business, we employ over 600 people across Australia and New Zealand. Our team members enjoy making a difference for our customers as part of a dynamic, values-led business where safety is at the forefront of everything we do.
Adaptalift Group has recently been appointed as a major national dealer for JCB construction, agricultural and industrial equipment in Australia, combining our extensive national service network with JCB’s globally recognised product range to maximise machine uptime and deliver industry-leading support to customers across the country.

As part of the continued growth of our JCB division, we have an exciting opportunity for a JCB Customer Solutions Consultant to join our Product Support & Solutions team based in Truganina on a casual contract.

This is a proactive customer engagement role focused on identifying service opportunities, booking maintenance work and supporting our customers throughout the ownership lifecycle of their JCB equipment.

What You Will Be Doing Day-to-Day:

Conduct outbound calls to JCB customers regarding scheduled servicing, maintenance and repair requirements
Identify service opportunities and convert customer conversations into confirmed service bookings
Qualify customer requirements and accurately capture equipment and service information
Raise service jobs and maintain accurate records within internal systems
Liaise with internal service, scheduling and operations teams to ensure a seamless customer experience
Follow up customer enquiries and support service-related campaigns
Maintain accurate call notes and activity records
Escalate urgent customer concerns and service requirements when required

What’s in it for You:

Casual opportunity with an immediate start
Monday to Friday hours – 7:30am to 3:36pm
Based at our Truganina office
Exposure to a nationally recognised brand and market-leading equipment range
Supportive and collaborative team environment
Retail, fuel and grocery discounts
Employee milestone celebrations, wellbeing initiatives and recognition programs

What We’re Looking For:

Previous experience in customer service, call centre, scheduling, administration or outbound sales roles
Strong communication and relationship-building skills
Confidence engaging with customers over the phone
Excellent attention to detail and data entry accuracy
Ability to manage competing priorities in a fast-paced environment
Strong computer skills, including Microsoft Office Suite
A proactive attitude with a genuine focus on customer service
Experience within construction, equipment hire, automotive, industrial, agricultural or related industries will be highly regarded

Applications:
If you're a confident communicator who enjoys building relationships, identifying opportunities and delivering exceptional customer service, we'd love to hear from you.

Click APPLY NOW to submit your application and become part of the growing JCB team at Adaptalift Group.

Quick Apply

Refine Your Search

call centre jobs in melbourne, vic

JCB Customer Solutions Consultant

Customer Operations Manager (Voice Team)

Admin Clerk / Telesales (Part-Time)

Internal Sales (Automotive Parts Interpreter)

Senior Executive – Contact Center Solutions – Fusion CX, Melbourne, Australia

Outbound Business Development Manager

Outbound Sales Team Leader – B2B !

Chief Engineer - Contact Centre Transformation

Sales Associate - Bilingual Mandarin

Installer Support, Technical Specialist

Customer Service Marketing Manager

Pathology Collector

Lead D365 Commerce & Point of Sale (POS) – Retail Architect

Principal Software Engineer - AI & Contact Centre Transformation

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I want to receive the latest job alert for call centre in melbourne, vic

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