Senior Advisor – Industrial Relations Workplace Standards - Clerk Grade 9/10
- 1 x full time ongoing position and 1x temporary position (up to 6 months)
We stand beside people when they need it most.
At Legal Aid NSW, fairness isn’t just a legal principle, it shapes everything we do - our culture, services, workplace and decisions.
Since 1979, Legal Aid NSW has provided legal advice, support and representation in Criminal, Family and Civil law, helping people across NSW navigate hardship and complex legal issues. Our work is challenging, but deeply meaningful.
In partnerships with LawAccess NSW, Community Legal Centres and the Aboriginal and Torres Strait Islander Legal Service NSW/ACT, we are located throughout the state with 28 offices across Sydney metropolitan and regional NSW.
The Senior Advisor, Industrial Relations and Workplace Standards provides high quality, ethical advice on complex industrial relations and workplace standards matters. Working closely with leaders and managers, you will support effective consultation, negotiation and dispute resolution with employees, unions and representative groups.
The role focuses on early intervention and fair outcomes, applying human centred and trauma‑informed approaches where possible. You will also coordinate formal complaints and misconduct matters, support legal proceedings, and contribute to continuous improvement of workplace governance and frameworks.
Key responsibilities include:
Providing strategic advice on industrial relations, awards, legislation, workplace complaints, performance management and the application of industrial instruments.
You are an experienced industrial relations professional with strong capability in managing complex workforce issues, including disputes, misconduct matters and workplace complaints. You provide clear, ethical and practical advice to managers, and are confident leading consultation, negotiation and resolution processes with employees, unions and representative groups.
You build effective relationships across HR, legal and external stakeholders, and are comfortable representing the organisation in formal forums, including negotiations and tribunal or commission matters. With sound judgement, strong case management skills and a continuous improvement mindset, you contribute to strengthening workplace standards, governance and fair outcomes across the organisation.
You Belong Here
Here, every role has purpose.
Whether you’re delivering frontline legal services or strengthening our organisation from behind the scenes, you’ll help create fairer outcomes for the people across NSW.
We’re building a workplace where every culture, identity, ability and voice are included and valued. We welcome Aboriginal and Torres Strait Islander peoples, people with visible and invisible disability, culturally diverse communities, and LGBTQI+ communities so you can connect and flourish at every stage of career.
You will be part of a diverse and inclusive organisation, working alongside like-minded and values driven people dedicated to justice, community impact, and delivering exceptional support and service through cross collaboration.
Benefits of working at Legal Aid NSW
As an employee of Legal Aid NSW, you will have access to and enjoy a variety of support and benefits so you can thrive professionally and personally. You’ll love our:
Flexible Working – we are a Flex Ready certified and Carers and Employers accredited organisation.
We are leading the way in offering a variety of flexible working options to uniquely support your work life balance.
Professional Growth – as the largest law firm in NSW we offer a variety of opportunities to enhance your career at every stage, through regional graduate programs, PLT and work placements, mentoring, training, and secondment opportunities.
Work Health, Safety and Wellbeing – with dedicated programs, training, resources, and respectful work practices, our Wellbeing Framework ensures your physical, mental and psychosocial wellbeing matters, so you feel supported, safe and holistically well.
- Hold Australian or NZ citizenship or Australian Permanent Residency
- Undertake relevant pre-employment checks such as Working with Children Check, Criminal Record Check, and Conduct Service Check
- Possess demonstrated experience managing workplace complaints and investigations and coordinating human-centred dispute resolution processes
- Possess demonstrated experience in the provision of industrial advice and contributing to the development of strategic industrial solutions
Download the Role Description to explore the role in-depth.
We may use this recruitment to create a Talent Pool for similar ongoing or temporary vacancies we have over the next 18 months.
Closing Date: Tuesday 9th June 2026 at 11.59pm
Your application is your chance to show why you’re a strong match for this role. Please provide:
Targeted Question: Describe a complex industrial relations or workplace standards matter you have managed (ensuring all details are de‑identified), including how you engaged stakeholders such as managers, employees or unions, the approach you took to resolve the issue, and the outcome achieved.
We’re here to help
Legal Aid NSW is committed to a recruitment process that is inclusive and barrier free.
For accessibility support or recruitment adjustments, please contact Eleanor (Ellie) Aherne, Recruitment Officer, [email protected], 02 9134 9327.
For information on Recruitment and Workplace Adjustments, visit Adjustments for individual needs | I Work for NSW.
For role specific enquiries, contact Axel Maire, Talent Acquisition Business Partner, [email protected], 02 9219 5096.
Aboriginal candidates are encouraged to connect with the Legal Aid NSW Aboriginal Services Branch for a yarn.
For recruitment enquiries, contact the Talent Acquisition Team on 02 9134 9347 or via [email protected].
For guidance on preparing for interview readiness, explore the NSW Public Sector’s interactive Capability Application Tool.
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We look forward to receiving your application!
