In-Demand hospitality Jobs in penrith, nsw

Customer Service - Assistant Manager
West HQ —Rooty Hill NSW
- CPR Certification
- First Aid Certification
- Leadership
1h
Head Chef/ Chef Manager- Armidale
Compass Group Australia —Penrith NSW
- Full-time
- Culinary experience
- Communication skills
Experienced Team Member
Grill'd —Rouse Hill NSW
- Part-time
- Leadership
- Kitchen experience
Quick Apply
Wait Staff
Saluti by Novella —Abbotsbury NSW
- Part-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
13d
Cafe Barista
Simon's Cafe —Windsor NSW
- $27 - $45 an hour
- Part-time
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
6d
Hospitality Assistant - Cleaner
Bolton Clarke —Sydney Western Suburbs NSW
- Hotel experience
- Time management
- Health insurance
- Employee assistance program
12d
Assistant Restaurant Manager
Guzman y Gomez —Seven Hills NSW
- Part-time
- Management
- Customer service
- Leadership
- Employee assistance program
Quick Apply
Warehouse Team Member - Afternoon Shift
TJX Australia —Marsden Park NSW
- $30.29 an hour
- Full-time
- Parental leave
- Employee discount
Housekeeping Room Attendant
West HQ —Rooty Hill NSW
- Weekend availability
- Organisational skills
- Cleaning
- Time management
- Free parking
- Employee discount
8d
Head Chef - Jamison Hotel
ALH Hotels —Penrith NSW
- From $82,000 a year
- Full-time
- Employee assistance program
Quick Apply
FOH Staff (Register & Coordinator)
Chickanji —Wetherill Park NSW
- $24.95 - $42.54 an hour
- Customer service
- POS
- In-person
- Employee discount
- Professional development assistance
Quick Apply
7d
Head Barista
XS Espresso Marsden Park —Marsden Park NSW
- $25 - $32 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Employee discount
Quick Apply
1d
Sales Assistant - Wetherill Park
Ghanda Clothing —Wetherill Park NSW
- Public holidays
- Hospitality
- POS
12d
Assistant Manager
Hungry Jack's —Bligh Park NSW
- Full-time
- Hospitality
- Leadership
- On-the-job training
- Employee discount
Food and Beverage Attendant
Red Bridge Cafe and Restaurant —Windsor NSW
- $24.95 - $41.34 an hour
- Weekend availability
- Customer service
- In-person
- Cash handling
Quick Apply
Account Manager - Bunzl Safety & Lifting Erskine Park
Bunzl —Erskine Park NSW
- Full-time
- Sales
- Customer service
- Microsoft Office
- Profit sharing
- Health insurance
7d
Assistant Retail Store Manager
Lindt & Sprüngli (Australia) Pty Ltd —Eastern Creek NSW
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
12d
Barista
Hox Cafe —Hoxton Park NSW
- Part-time
- Patient monitoring
- Customer service
- POS
Quick Apply
3d
Barista/All Rounder
Leaf Cafe & Co Stanhope Gardens Pty Ltd —Stanhope Gardens NSW
- $24.95 - $29.95 an hour
- Part-time
- Customer service
- POS
- In-person
- Employee discount
Quick Apply
6d
Chef Manager - Penrith | Thornton Park
Southern Cross Care (NSW & ACT) —Penrith NSW
- $85,000 a year
- Full-time
- Culinary experience
- Leadership
- Communication skills
- Employee assistance program
- Referral program
Quick Apply

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hospitality jobs near penrith, nsw

Customer Service - Assistant Manager

West HQ -
Rooty Hill NSW

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Job Details

1 hour ago

Qualifications

CPR Certification
RSA
First Aid Certification
RCG
Leadership

Full Job Description

West HQ is recruiting for a Customer Service Assistant Manager to join the team who has demonstrated success in a leadership role and is ready to bring their capability, authority and professionalism into a dynamic environment.

This is an excellent opportunity for a hospitality or customer service professional who thrives in a fast-paced environment, leads by example, and is passionate about delivering exceptional member and guest experience.

Role Overview:

Reporting to the Customer Service Manager, you will play a key role in leading the team, ensuring compliance with Club and regulatory requirements, and maintaining the high service standards our members have come to expect. Your leadership presence will set the tone for professionalism, consistency and service excellence across the floor.

Key Responsibilities:

Lead and supervise team members with confidence and authority.
Hold team members accountable to established standards and expectations.
Ensure all entry requirements, club policies and procedures, and legislative requirements are consistently applied (RSA, RCG, WHS, liquor licensing regulations and governance requirements etc.).
Monitor venue access and ensure compliance with membership, sign-in, and visitor entry requirements.
Support recruitment, onboarding, training and performance management of team members.
Assist with roster management, time and attendance, labour control and team productivity.
De-escalate customer service issues with professionalism and composure.
Deliver exceptional face-to-face and telephone customer service.
Inspire, motivate and develop a committed and high-performing team.

Essential Criteria:

Proven experience in a leadership or supervisory role within hospitality, clubs, gaming, or a customer-focused environment (essential)
Strong people leadership skills with the ability to motivate, coach, and develop teams
Strong ability to confidently delegate and manage team performance
Exceptional customer service and conflict resolution abilities
Proven ability to manage difficult situations and de-escalate complaints
Ability to remain clam and make effective decisions in a fast-paced environment
A hands-on leadership style
RSA and RCG Competency Card (or willingness to obtain)
First Aid and CPR Certification (or willingness to obtain)
Availability to work across 7 days

Internal Applicants

To be considered for this leadership opportunity, internal applicants must meet criteria relating to time and attendance, on-the-job performance, uniform and grooming standards, compliance and conduct.

Apply Today!

Apply Now

Refine Your Search

hospitality jobs in penrith, nsw

Customer Service - Assistant Manager

Head Chef/ Chef Manager- Armidale

Experienced Team Member

Wait Staff

Cafe Barista

Hospitality Assistant - Cleaner

Assistant Restaurant Manager

Warehouse Team Member - Afternoon Shift

Housekeeping Room Attendant

Head Chef - Jamison Hotel

FOH Staff (Register & Coordinator)

Head Barista

Sales Assistant - Wetherill Park

Assistant Manager

Food and Beverage Attendant

Account Manager - Bunzl Safety & Lifting Erskine Park

Assistant Retail Store Manager

Barista

Barista/All Rounder

Chef Manager - Penrith | Thornton Park

I want to receive the latest job alert for hospitality in penrith, nsw

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