In-Demand office works Jobs in wollongong, nsw

Senior Incidents Analyst (Superannuation Administration)
Apex Group —Wollongong NSW
- Full-time
- Administrative experience
- Communication skills
Senior Credit Assessor
IMB Bank —Wollongong NSW
- Hybrid work
- Communication skills
- Negotiation
- Parental leave
Coffee Shop Manager
The Coffee Emporium —Shellharbour NSW
- $55,146.83 - $90,321.46 a year
- Customer service
- Supervising experience
- In-person
Quick Apply
Early Childhood Teacher
Oxford Multicultural Childcare —Illawarra NSW
Advanced Trainee
NSW Health —Wollongong NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Patient care
- Acute care
- Health insurance
- Employee assistance program
Practice Lead - Aboriginal
CareSouth —Illawarra NSW
- Up to $15,900 a year
- Full-time
- Working with children
- Leadership
- Communication skills
- Health insurance
- Employee assistance program
7d
Additional Educator | Dapto Community Preschool 0-5
Big Fat Smile Group LTD —Dapto NSW
- Contract
- Employee assistance program
Quick Apply
12d
Structural Drafter
Northrop Consulting Engineers —Wollongong NSW
- Full-time
- Construction
- In-person
- Communication skills
- Parental leave
Certificate III Educator | Warrawong Community Preschool 0-5
Big Fat Smile Group LTD —Warrawong NSW
- Contract
- Employee assistance program
Quick Apply
Certificate III Traineeship
ECTARC —Wollongong NSW
- Part-time
- Working with children
- Education
- First Aid Certification
- Wellness program
- Annual leave
1d
Advanced Trainee
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Patient care
- Acute care
- Health insurance
- Employee assistance program
Care Partner - Wollongong
Anglicare —Wollongong NSW
- Full-time
- Microsoft Office
- Case management
- Computer skills
- Employee assistance program
- Gym membership
12d
Trainee - Unaccredited Position
Illawarra Shoalhaven Local Health District —Wollongong NSW
- $117,745 - $147,664 a year
- Full-time
- Medicine
- Patient care
- Acute care
- Health insurance
- Employee assistance program
Additional Educator | West Wollongong Fun Club
Big Fat Smile Group LTD —Wollongong NSW
- Part-time
- Employee assistance program
Quick Apply
Maintenance Engineer
IXOM —Port Kembla NSW
- Engineering
- Maintenance
- Microsoft Office
- Employee assistance program
12d
Additional Educator | Port Kembla Community Preschool
Big Fat Smile Group LTD —Port Kembla NSW
- 8 hour shift
- Employee assistance program
Quick Apply
Practice Manager
For Health Group —Dapto NSW
- Full-time
- Management
- Customer service
- Microsoft Office
- Health insurance
- Dental insurance
4d
Additional Educator I Bellambi Point Community Preschool
Big Fat Smile Group LTD —Bellambi NSW
- Contract
- Working with children
- Employee assistance program
Quick Apply
Graduate Environmental Engineer / Scientist
Douglas Partners —Wollongong NSW
- Bachelor's degree
- Annual leave
- Employee assistance program
Control Systems Engineer
Alliance Automation —Wollongong NSW
- Full-time
- Engineering
- Office
- Software development
- Annual leave
- Parental leave

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Senior Incidents Analyst (Superannuation Administration)

Apex Group -
Wollongong NSW

Apply Now

Job Details

Full-time

Qualifications

Administrative experience
Communication skills

Full Job Description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Superannuation Administration Senior Incidents & Complaints Analyst

Location : Wollongong , Melbourne

Description

We are looking for someone with RG 146 and a deep understanding of the superannuation administration processes, and related obligations. This role is responsible for managing superannuation administration incidents and complaints.

Job specification

Working with internal and external stakeholders to record, report, contain, remediate, and review incidents and complaints across a variety of clients, in line with applicable laws, contractual obligations, and service level agreements
Conduct incident and complaint impact assessments, root cause analysis, and document proposed incident remediation plans for internal and external approval
Work with internal teams to implement required remediation activities
Conduct and document Post Incident Reviews, and implement prevention steps to reduce the likelihood of recurrence
Work with internal and external stakeholders to identify, develop and implement processes and control uplift opportunities
Document complaint key learnings
Ensure internal and external incidents and complaints reporting are maintained
Attend Client Incident and Breach meetings as required
Identify and report systemic incidents and complaints

Skills Required:

RG 146 and a deep understanding of the superannuation administration processes, and related obligations
Experience in managing obligations relating to incident management and internal dispute resolution
The ability to effectively communicate with and manage internal and external stakeholders to achieve required outcomes
Strong written and verbal communication
Ability to complete calculations required to remediate incidents and complaints including compensation
Ability to reduce to reduce preventable recurring incidents and complaints through undertaking root cause analysis and providing recommendations to effectively address causes
Ability to produce internal and incidents and complaints reporting and insights
A curious, open, and growth mindset, with the ability to apply creative and pragmatic approaches to solving problems

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business;
Competitive remuneration commensurate with skills and experience;
Training and development opportunities

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

“Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.”

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Apply Now

Refine Your Search

office works jobs in wollongong, nsw

Senior Incidents Analyst (Superannuation Administration)

Senior Credit Assessor

Coffee Shop Manager

Early Childhood Teacher

Advanced Trainee

Practice Lead - Aboriginal

Additional Educator | Dapto Community Preschool 0-5

Structural Drafter

Certificate III Educator | Warrawong Community Preschool 0-5

Certificate III Traineeship

Advanced Trainee

Care Partner - Wollongong

Trainee - Unaccredited Position

Additional Educator | West Wollongong Fun Club

Maintenance Engineer

Additional Educator | Port Kembla Community Preschool

Practice Manager

Additional Educator I Bellambi Point Community Preschool

Graduate Environmental Engineer / Scientist

Control Systems Engineer

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