JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Facilities Coordinator role:
Client/Stakeholder ManagementProvide superior customer service to meet on-site client’s expectations.
Liaise with base building management as required
Procurement & Vendor ManagementManagement of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works). Includes ensuring JLLOnsite inductions are completed. Full completion of Permit to Works Forms, SWMS, Insurances, and all supporting licenses / documents obtained prior to any works being undertaken or commencing.
Obtaining quotes from vendors.
Assist in the procurement of vendors and services as required.
Support with contract management into Jaggaer as required.
Finance ManagementAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner – both in JLL and client systems (applicable to all below finance points)
Analyse Corrigo Work order data and coordinate with FMs in other sites to summary the learnings, improvement opportunities and report.
Ensure that all invoices for all AU sites are submitted on time
Ensure prompt and accurate management of purchase orders in JDE and Corrigo.
Manage all invoices in Corrigo, request invoices from vendors, comply with approval requirements.
Follow up with any vendor enquiries and payment issues with the relevant teams.
Support Facilities manager with any additional reporting requirements.
Health & Safety ManagementThis role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies and rules.
Event Support & Coordination as requiredArrange catering orders and delivery for office events, and assist the client where needed with event setup, i.e. seating arrangements, catering presentation.
Site Operations ManagementAssist in the implementation of Industry Best Practice operations.
Conduct site inspections and assessments to ensure all building procedures and performance measures are always maintained.
Seek ways to reduce costs and improve operational standards.
Maintain premises in neat and good working condition.
Maintain office key and access card registers.
Maintain stock levels for pantry and office supplies.
Provide FM support for meeting room bookings where required.
Provide occasional support to other ANZ offices as needed, i.e., for interstate offices and or NZ office where no JLL staff are present or on leave.
Risk ManagementAssist in the implementation and management of property risk management program.
Support the implementation and monitoring of disaster recovering and business continuity plans.
Follow established escalation procedures and incident reporting procedures.
Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies.
Achieve Key Performance Indicators and Service Level Agreement targetsAim to achieve performance targets set regionally to comply with SLAs set for account.
Any other responsibilities / tasks provided by the Facilities Manager as may be required
What you will bring:
Prior experience in facilities, property management, hospitality or related field preferred.
Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous.
Understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system) is advantageous.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
